Komentar :
Scotty ST (23/05/2018 14:58)
Excellent stay and service. I was here the other week and enjoyed my time. The morning breakfast is an experience. Fantastic food and they have everything you could want. Perfect location in the center of town and close to the main mall.
Paul Kung (30/04/2018 21:21)
very good services from all staff ,very friendly ,captain of the F&B section is especially helpful excellent services at all F&B . room is nice and clean. but room temperature control seemed not really working ,it was cold at 23 degree c , we adjusted it to 27. seemed still cold...
Brian B. (26/04/2018 14:34)
Nice hotel friendly staff. Big room. Bit dated decorating but overall great experience.
HARMAN LIN (14/04/2018 08:29)
Very friendly staffs and service, room were big and nice. Just a little bit cleaner and brighter decor will help, especially the floor covering. But I still will stay in future as I used to be when visiting Medan
Loka Nando (07/04/2018 14:47)
International hotel JW Marriott yang berlokasi di sudut jalan putri hijau dan jalan perintis kemerdekaan berada dijantung Kota Medan yang sangat strategis, area itu sangat ramai bisa diakses dari mana saja. Tingkat keamanan yang sesuai dengan standard internasional di saat pintu masuk area hotel. Digedung hotel ada BCA, bank Mandiri, Bangkok Bank dan banyak tempat sewaan yang banyak untuk perkantoran. Gedung parkir juga menyatu dan berada dibagian belakang gedung. Untuk jalur masuk selain hotel dapat masuk dari jalan perintis kemerdekaan. Ada food court dibagian basement yang ditujukan untuk pasaran karyawan. Hanya hotel yang beroperasi 24 jam.
Amelinda Febianti (01/04/2018 09:50)
One of the best and luxurious hotel in Medan, the room is spacious and offered with a bathtub. Breakfast is available with a great range of selection. Service staffs are very friendly and attentive. Definitely recommended for business and leisure traveller
lFeng Li Chen (31/03/2018 03:26)
Great experience here, highly recommend the Spa here, therapist is professional and skillful. The breakfast is great, variety of choice, tasty. Staffs are friendly, smile and greet you everywhere. Overall its a great hotel in Medan. Will stay again next time we visit.
agda n (15/03/2018 02:44)
Exactly what I expect from a 5 star hotel. Super comfy and big rooms, all is well maintained. Food is galore. Located strategically in the middle of everything, taxi will only cost around 3 usd to go to train station. It might not be that close to attractions that you can walk, but Medan isn't a pedestrian friendly city anyway.
It's a Marriott without the annoying paranoid security control like they have in Jakarta.
CM Tan (17/01/2018 14:10)
Very friendly and welcoming staff. Nice breakfast selections. Spacious room with comfortable bed. The only downside is that the room is a bit old and need some maintenance improvement in order to keep up to the standard of JW Marriott. Overall we had a good experience in this hotel.
Perano Gustiandi (11/11/2017 04:45)
Still the best hotel in medan. Service excellent, breakfast, gym and sauna, swimming pool. Five star hotel!
A Louise (10/11/2017 17:20)
Even this hotel has been years but they have a very good in maintaining the building and all facilities, great services, good food, friendly staf, good ballroom.. And it doesnt look like an old hotel. I just like it.
Tom Lee (04/11/2017 22:17)
Beautiful hotel and luxurious rooms. The staff are professional and polite. We felt very welcomed and at ease here.
Restaurants are also of good quality. Definitely will return to stay here again
Achmad Afriadi Trisatya (08/10/2017 09:47)
Great service. Great food. Great ambience. Worth the price. Please book from third-party channel rather than walk-in.
A G (29/09/2017 15:38)
Its good city center hotel. High traffic jam area. Good facilities. Good room design. Unfortunately the wifi is chargeable and the mobile connection is poor. The lobby entry is also messy and kids screaming that destroyed the mood.
Japrinus Gunawan (01/09/2017 12:23)
One of best hotels in Medan.. parking a bit full, using online transport service might be a good idea
Kai Egil Vik (20/08/2017 01:51)
Really nice 5 star hotel. Low room prices but high prices on everything else. Scary neighborhood after dark. Don't go out alone!
Walter van der Boor (12/08/2017 07:30)
Nice hotel, friendly staff, only missing a few minor details like the shower mount missing, a second bathrobe missing. Would have liked a much bigger bath as it's dated and small. Bit apart from those minor things the room is great, service excellent at a somewhat high price for the region. All in all a good choice.
Cindy Ong (14/07/2017 00:23)
The best 5 stars hotel in Medan. The facilities are undoubtedly amazing. The staff is really good, friendly and fast. The food was excellent too.
Lina Hui (21/06/2017 13:15)
A luxury place if you want to spend the romantic night with your belove one.. Offer such a great view of medan city from the top and a very good quality services. Love this place ^.^
Jeffri Hidajat (20/06/2017 00:09)
Very comfortable and convenient... Well maintained room and facility...
Adiat Surya (14/06/2017 15:38)
Services are great, and also many food option from several place / country
faelasufa arifin (03/06/2017 06:14)
Strategic location, pool with nice view of Medan, comfortable & beautiful room with huge bathtub. Staff were very friendly and nice. But the bathroom is quite old... I need to call their staff to unclog my toilet from a flushed toilet paper roll...
Philipp Glanz (11/03/2017 13:39)
Nice hotel with spacious rooms. Excellent breakfast buffet with many different choices. Check-in and out of was very quick. Staff very friendly and helpful.
Rooms are a bit old though and show be renovated.
jee eep (26/02/2017 06:44)
I have been to places but the service here is amazing....every requests was done with a smile ,nothing is too hard...while it is possible for me to be very picky i'm not gonna do that... This hotel is 5 STARS...It actually makes me want to come back to medan just so i could stay here and i will....
Don S (13/02/2017 02:53)
Very nice hotel. Spacious Room, The room also have shower and bathroom. The staff is very friendly. The restaurant (Prime Steakhouse) is superb.
andre alim (12/02/2017 14:27)
Came here just for a wedding party.. looks very grand.. great ambience and cozy..
Review Zone (01/02/2017 13:26)
One of the most Well known Five Stars Hotel in Medan City. It serves luxurious and comfortableness. Recommended for whom looking for Classy hotel to spending beautiful night in Medan. One world that descride this place is 'CLASSY'
Albert Winadi (30/01/2017 02:12)
Had a very satisfying visit here. Good interior and responsive service, good food as well. There are things here and there that could be improved, but I would gladly vote for this place as one of the best hotels in Medan.
Jiv Tulsiani (18/01/2017 01:51)
Great service from the ever courteous staff. Only drawback was that one of our rooms was not prepared properly, but they upgraded us to a suite. Check out the view.
Andrew Short (19/08/2016 02:46)
Furniture in our room was shabby and worn, lifts had a serious malfunction which everyone was complaining about, mini bar snack selection was pathetic, swimming pool and spa area seemed badly managed and was in poor state of repair and restaurant was packed due to a private party to the point where hotel guests were not getting tables for dinner! Not good, Marriott! We went to Grand Aston for dinner instead. There are better options in Medan.
Agod Android (07/07/2016 10:08)
The hotel can't meet up with his reputation
I am staying at this hotel today, 7th July 2016. I have called the reception earlier to ask for early check in and the answer was they couldn't make it because the hotel was full book and the check in time was 3pm. I arrived early at 2pm, hoping i can queue early and get the room first. The reception ask me to wait at max 3pm she assure that the room was available. I waited till 3pm, coming back at the reception desk over and over again. Then i met another reception staff, they asked us to wait for undefined time, they even didn't know when the room will be ready and all they did was asking me to wait.
They didn't even offer any additional service to us due to this long waiting time. And the staffs didn't know when the room will be ready and seemed don't know what they are doing. It seemed the hotel was out of staff and they were unprepared for this holiday event.
I am saying this is JW marriott, and they have made this hotel reputation to the lowest as possible today.
I can't do check in till now, i can't even asked for cancellation or refund either. Damn this five star hotel.
Vedanarayanan Selvakumar (13/06/2016 13:34)
Best hotel in the town for a very reasonable rate. It has all that is required for a business traveller.
The breakfast is awesome serving all local foods, continental and Indian vegetarian food like thosai, roti parata and dhal.
The pub is lazy and boring.
Muhammad Iskandar (13/06/2016 05:32)
Very accomodating staff.
Nicely built.
Delicious food with good selection.
Love the steak house (PRIME Steakhouse).
Con:
Pool not really clean.
Rika Meliasari (31/05/2016 06:43)
Nice place .. and soft pillow .. comfortable to stay. Thankyou gor the service.
Bambang Eko Nugroho (30/05/2016 03:50)
To me personally, this is ranked no. 1 in service excellence. The big name really means something and applied in its daily activities in serving the customers. Located near to the train station, around 5min by so-called Becak Motor, the original transportation vehicle of Medan. Though it lies on a one way street, still, this hotel is accessible from many different ways. Great room service and excellent food and drinks offer!!!
Cholticha joy (21/05/2016 11:04)
I went to stay at the JW Marriott, about three times in a month. I liked the reception Staff at the restaurant more Especially Bambang, Davi and others. In the room. I quite like it the rooms are large and overlooking the clear But not be perfect cleanliness. Sometimes I still see the remnants of hair in the bed. On my arrival, I have laundry that the hotel could not be found, which I feel very bad. But overall it is quite satisfactory.
WILSON CHENG BOON SIN (19/04/2016 17:11)
Likes: big room, well-maintained Gym, pool, good service, beautiful interiors, smooth WiFi, good security
Dislikes: Poor executive lounge services - no alcohol drink after7.30pm and staff went missing..many mosquito in room, new room with some hair in the toilet.