Komentar :
Ex Gx (16/05/2018 05:22)
Good hotel, only need to repair a few : lifts sensor is not fit, bath door is not closed enough making floor wet
febri nugroho (21/04/2018 20:47)
One of five star hotels in Medan city. has been around since the early 2000s. formerly this hotel known as Grand Angkasa then changed to Grand Mercure. strategically located in the center of Medan and close to the station, police station, mall and business center
Fery Santoso (05/03/2018 08:52)
Nice place to stay. The room, public facilities and service is good. In my opinion, the management should take improvements in breakfast menu.
Henry Wahyu (03/03/2018 10:02)
I was came here at night after a carried out survey around Medan City. Some Hotel room almost full booked. Fortunately, we got 1 room at 715 with a double bedroom.
Access to the room via lift which avalaible at lobby floor. We must bring a card if we want to use the lift. Don't worry, the customer service can help us if we forget to bring the card.
Overall, the facility at room is very complete. The wifi hotspot is available at room and all hotel area. We just input the password and username also the email to be connected. We try to connect it and an internet data is very fast.
Restaurant hotel at lobby floor. We can breakfast there start from 6 am till end. The menu of restaurant is very various. Traditional food is available such a lontong, Bubur etc. Beside that, Western food are an also available.
harvin siaputra (18/02/2018 16:35)
The location is just nice in the middle of the city. Service was fairly good. Was staying in common room with affordable price. Breakfast was great.
Lalal Lala (18/02/2018 13:32)
Location is fantastic. Room service was fine. Room was average size. Food was great.
Hilmy Alghifari (20/01/2018 02:33)
Spent five nights in this hotel, and all I can say is;
Room is huge, yet feels old but ot old enough to call it a vintage or classic, even the bathtub is patched in some places. That old.
The lighting is dim, there's no bright light except in the bathroom, sometimes I need brighter light while working in the room.
There is no TV Guide, so I had to search one by one to find my favorite channels and remember the number.
The hot water in the washer took forever to come out.
There is no spray in the toilet, there's only tissue. Ouch.
Dwiworo Sunaringsih (13/11/2017 08:00)
Pelayanan msh kurang. Toilet lantai 2 kotor dan bau, tisu habis. parkir di basement tdk ada yg memandu, tdk ada tanda2 arah mobil hrs kemana
Mahatta Dinata (06/10/2017 05:53)
Breakfast is good. Room is big.
Bathroom was completely facilitated.
The only thing i don't like because i got smoking room.
konstara prawiro (05/10/2017 02:25)
This hotel was one of the best before it was taken over by Mercure in Medan. Its the other way around now. They only refurb the lobby area not the rooms. The moment I step inside the hotel, i wasnt even greeted by the staffs. I had to stand for almost 10minutes on the reception just to check-in when 1 of the staff was busy doing something behind the desk. We were put on the smoking floor, our room was not even ready yet at 5.40pm. The most disgusting part is the pillow, yellow stains all around the pillow. I suggest that you guys always open up the pillow cover and have a look. you will be shocked that this is the 5star hotel standard. I will not come back here in the future. Guaranteed!
Raymond Choo (04/10/2017 11:03)
Hotel was near the Center point and Sun Plaza by car. Rooms were nice with a glass panel separating the bathroom and the bedroom so you can have a kinky shower with your partner if you want. Free WiFi available for guests but it will be disabled once you check out. There is a Crystal Jade Restaurant here.
mighty colossus (02/09/2017 00:39)
Was here for conference. It's clean and spacious, the food of the jade restaurant is awesome.
Merwyn Sebastian (21/08/2017 16:05)
nice play to stay. it has a really large bedroom, but quite old
Bob Sabran (20/07/2017 13:18)
Large room, very clean and neat. Hotel is quiet and good to take rest. Bit far for local to walk for food, but actually is not that far. Breakfast is good with many local content.
Welman Manest (25/06/2017 15:42)
Nice place nice view nice brand Of ticketing
Daniel Liunando (27/05/2017 07:05)
Old hotel, need renovation. The staff knocks my door despite 'don't disturb sign', saying that he thought I was going to check out.
Johannes Wongkar (02/05/2017 15:32)
Cozy hotel. Room is spacious. Near to merdeka walk for late bites
Adhi Rachdian (22/04/2017 00:37)
Untuk fasilitas, kamar dan layanan hotel ini saya acungkan jempol. Kolam renangnya luas, tempat fitnesnya lengkap. Untuk kelengkapan dan kenyaman kamar juga cukup baik. Kami menginap disini selama 3 hari pada bulan April 2017.
Kekurangan hotel ini adalah kualitas makanan utama baik yang di buffet maupun yang diorder ke kamar. Dari rasa tidak enak, kualitas bahan (seperti daging yang saya pesan) tidak empuk. Untuk makanan kecil, dessert secara umum tidak mengecewakan bahkan menarik untuk dicoba.
Jadi secara overall, masalah makanan utama ini membuat rating yang kurang baik untuk hotel Grand Mercure
Suwandy Liman (08/04/2017 08:56)
Good service. Comfort room.
Suastana Yasa (31/03/2017 12:45)
Recomended for Holliday and Busines
Hendra Teh (12/03/2017 15:22)
The first named of this hotel was grand angkasa hotel, but during the era this hotel needed improvement and innovation so the management and named change with Grand Mercure Maha Cipta managed by Accor International chain hotel.
Kusumo Bambang Nugroho (10/02/2017 00:05)
A hotel with large room. But really needs renovation for extra comfort
Nelson Nai (25/01/2017 01:41)
Affordable prices. Nice and quiet for resting.
Achmad Afriadi Trisatya (13/01/2017 23:21)
A rebranding hotel, 5-star, a refreshed ambience and environment, rate is so-so though
Ervina Lin (13/01/2017 16:26)
Not bad... But they must improve their taste of food
Ayom Rahwana (08/10/2016 11:46)
I think this hotel is a nice and fine place to stay in Medan. But they shoud think about a better internet connection and a better SOP for room make up so they wont forget for towels. The breakfast is good and very enjoyable.
donny suhendra (14/09/2016 16:51)
Boooo for the wifi.Kinda annoying since the internet from cellular providers are commonly unstable as well in the city.No jet shower.Yet love the carpet and the work desk
Iqbal Hafidh (20/08/2016 12:38)
Pelayanan maksimal
andrew henderson (14/07/2016 15:29)
Best hotel, with good restaurant too, best fried kuetiau in town
Dudy Heryadi (13/06/2016 10:36)
Ita nice place to stay...
Suliza Wati1 (10/06/2016 05:55)
friendly and cosy and feel safe . good Location in town for all activities.
Rohit Bangera (18/05/2016 06:18)
Spacious rooms with classic setup. Bit old but undergoing renovations. City centre but no nearby tourist places.
Eric Vaillier (16/05/2016 16:22)
Partenaire Accor.
Ridwan Gosal (10/01/2016 18:18)
Edit: I went back to the hotel and got assigned the renovated room (see my photo), which is a lot better. The bathroom has standing shower and bathtub. The room is furnished with modern look. I upgrade it to 4.
Even though they say it's a 5 star hotel, it lacks the many features and amenities of true five stars hotel. The hotel is quite old, and it shows in the room. The bed is comfy but the pillows and the sheets are a bit dirty. The redeeming value is, the room is pretty spacious, the in room WiFi has 3 Mbps download and upload speed, the breakfast has many variety of food although the quality is a bit lacking.