Komentar :
urban planner (23/05/2018 23:33)
It was the best in my country ..especially, the restroom, its very clean n they got cleaning service or staff to make n keep it clean, fresh, safe, secure every n any time...the staff was kind n friendly, you ask information, or they will help you for something...they keep my bag safe..when I have to toilet.. thanks guys..
But, there are quality different here from Terminal 1, 2 and 3....for international and Garuda flight are excellent, for lion or economy were standard facility; the seat, the floor, it's need more than that...more clock at the wall, free water for drink, better seats...flight information display for any gate...
Canice Tee (15/05/2018 16:08)
Arriving at Terminal 2, not modern & newly styled but artistic decoration if u look closely. Fuss free & check out was fast. Was looking for e blue bird taxi, it was at the 2nd lane after exiting e door to e right.. Look out for e blue bird staff, he will help to arrange for taxi if u didn’t see any. But taxi is kinda old & uncomfortable.. Taxi fare was near 180000, gave 200000 but he didn’t find me change so I was like never mind then.. hence on my return trip I just took a golden bird car (same company as blue bird) Introduced by e park lane hotel. It’s was more comfy & it cost 200000 too. Departure at Terminal 2 is fast too, no queue at all.. quite a number of duty free shops & restaurants inside. Toilet I went is clean & new too.
Radja Sitanggang (09/05/2018 02:57)
The main airport in Jakarta, there is 3 terminals, Terminal 1 for domestic flight, Terminal 2 for international flight and Terminal 3 , also known Terminal 3 Ultimate, It is located on the east-northern side of the airport. Terminal 3 has a different style than other terminals of the airport. Terminal 1 and 2 were built with incorporation of the local architecture into the design, but Terminal 3 is built in contemporary modern design with environmental friendly and traditional sense. Now ,airports train from to airport is available. Free wi fi facility, many outlets of foods and beverages, Fashion, sky train services, and others public services.overall, Good environment and good services.
Sofiia Vozniuk (04/05/2018 15:19)
This airport has been improving for many times. My previous was it was dirty and hot due to the old Terminal 2. Now using T3 was a major improved in it's facilities including more restaurants, more larger lounges etc, A good airport overall
Djohan Sutanto (29/04/2018 04:40)
Terminal 2 is running down and far from meeting modern international terminal standard. Lounge toilet needs renovation immediately, unclean and smelly, but the staff are friendly. Food served here is of poor quality . Terminal 3 is a disaster, totally designed wrongly. Like being designed by inexperienced architect. Long walk from plane exit door to immigration office through a narrow walkway which sometimes are used as 2 way. Car park building for international arrival is chaotic. Exit from immigration on 1st floor but have to take lift to 3rd floor so to be screened again before you reach car park pick up point. Most people conveniently get on the car from 1st floor, which I don't blame, and create traffic jam. No clear directional boards. 30 minutes luggage wait is beyond acceptable level. Poor planning.
Scott Toal (24/04/2018 14:09)
This airport is sporting g nice new terminal. The new terminal has nice shopping and eating options for travellers. The HVAC system could have been specifies a little larger to accommodate the large area of the terminal. It is pretty easy to get hot and stay that way in the terminal. The traffic flow is pretty good and the WiFi is available for a fee.
Makka Jafar (12/04/2018 00:27)
Terminal 3 is very cozy and has complete facilities. An International Standard Airport in Jakarta Indonesia. There also a special treat for women, from the parking space until the queueing facility.
The cleanliness also unquestionable, perfectly maintained.
Overall a five star 🌟 Airport
S-Three Collection (09/04/2018 02:21)
Untuk kalian yang mau bepergian ke ke luar negri dan tinggal di daerah jakarta biasanya pergi dari bandara ini.
Untuk kendaraan menuju bandara soeta bisa menggunakan kereta bandara, bis Damri, atau jasa ojek Online seperti Grab car atau Go Car.. Atau bisa juga menggunakan taxi Online... Bagi yang memiliki kendaraan pribadi lebih mudah.
Disana juga disediakan berbagai fasilitas seperti charger station, bermacam2 toko fast food atau makanan lainnya.
Lia Hakso (08/04/2018 16:29)
Saya baru sekali ini ke Terminal 3 dan wow saya kaget lihat besarnya terminal ini. Sebelumnya saya selalu ke terminal lain karena sudah lama tidak naik Garuda.
Setau saya, bandara ini sangat lengkap. Bahkan sudah ada sky train (Kalayang) yang beroperasi dari terminal ke terminal. Ya bandara ini besar sekali, dari terminal ke terminal jaraknya jauh. Dari pintu masuk ruang tunggu ke gate juga jauh. Di Terminal 3 bahkan disediakan golf car untuk penumpang difabel atau bagi yang gate-nya terlalu jauh. Pengalaman saya kemarin pergi dengan lansia dan harus ke gate 20 akhirnya naik golf car.
Yang pasti Bandara Soeta fasilitasnya lengkap dengan pelayanan baik. Mushola yang besar dan nyaman, toilet yang bersih, juga ruang tunggu yang lega.
Oh ya untuk antrean taksi, sekarang sudah sistem swalayan. Di sana sudah ada booth untuk mengambil sendiri nomor antrean. Satu untuk taksi Blue bird, satunya untuk non Blue Bird. Saran saya kalau mau cepat pilihlah non Blue Bird karena antrean Blue Bird lumayan panjang.
Tita Qonita (03/04/2018 06:51)
Very spacious and modern. I love that we can watch the air planet come and go in the waiting room. But the praying room is really far and I had to walk far away from my waiting room, still Its a grand and clean praying room. Good Job.
Hüseyin Yazıcı (07/03/2018 09:23)
A little old but nice airport. It has the local traces of Indonesia in its design. Wifi free. There are sockets for charging in the waiting rooms. There are many places to eat and drink. And it's too cold. The air conditioning is overworked.
brian stack (11/11/2017 19:33)
Be careful going through immigration. I'm quite positive USA along with dozens of other countries have free Visa on arrival for 30 day stay or less. I got played into paying for it though. It wasn't till after I did so that I saw the sign displaying all the countries that have this. My fault of course, and only 35 Usd. Still though, they will take advantage of your ignorance, and be careful who you get for a taxi driver.
Mohamed Alhashmi (08/11/2017 05:41)
This terminal is for the international flights. It was bad experience at the transit.
1- There is no massage room which i found at a lot of small airports.
2- There is no pharmacy inside the transit!
3- The chair toilet was closed because no water!
4- We were a family but they took us alone to a special machine to find if we hide something and then a manual inspection and kept our baby alone!!
I liked the Indonesian restaurant, fast service and delicious food.
Patrick Comey (07/11/2017 16:16)
I was quite pleased to see the expansion of this airport to include a new domestic terminal. It is airy, light, and chock full of restaurants and shops. The terminal is large but it's easy to get a lift from a gold cart if you need help. Be aware that money changers do close at times. If you want to convert your rupiah, there are machines which you can use to convert to online storage.
Williamfey62 _ (24/10/2017 00:41)
TERMINAL 2: The regular terminal is very nice. There are different places to eat at, but a lot of the restaurants are outside of security. The terminal is very nice and would hope to travel through it again.
TERMINAL 3: Been through the new airport terminal, and it was really nice. The only thing I would recommend is to eat outside of security check in rather than going into the airport, because the food hall inside is still under construction. If you do happen to enter, there are a few different cafes and restaurants. And a Johnny Rockets to the left side of Terminal 3.
Stephen Ewashkiw (05/10/2017 04:55)
Terminal 3, the new International terminal, is incredible. Beautifully designed and filled with amazing artworks, it’s like another world. And leave time to explore the restaurants and shops. But also to explore the incredible installation of sculptures. Well done Indonesia!
Fikri Wicaksana (08/09/2017 09:07)
Main airport to and from Jakarta. There are 3 terminal, make sure you're not in the wrong terminal. But don't worry, there is shuttle bus (free) to take you to other terminal. Soon there will be skytrain installed here
Guido Warnecke (05/09/2017 18:36)
Modern airport with quick baggage processing.
Shuttle bus system between the terminals could be improved.
Free WiFi system is a bit elaborate with codes sent via text message.
Stephlynn W. W. (20/08/2017 15:47)
Nice airport. Friendly staff, and the new buildings look modern; my uncle installed the air conditioner for Terminal 3 (?), was it? And it felt cold and nice. The bookstores in the airport are lovely too, in case you love reading books like me. Nice restaurants, too! Probably the best airport you can find in Indonesia
Hans Doddema (12/08/2017 09:44)
I like the Balinese design of T1 and T2. It's a big, busy airport, depending on time of departure or arrival things may take some time here. The new T3 is more modern and an upgrade, but a smooth running machine it is not—security scan gates at the very entrance? Plenty of restaurants and shops, but nothing special. Allow at least 1+ hour to get there from the city.
Sophie Lam (04/08/2017 15:48)
My 5 star rate is for the new T3 Ultimate International Airport. I was pretty surprised with the development of Indonesia Airport. Compare with the T1, this is 180 degree different. You will not believe that you are in Indonesia. However, wifi is really poor.. trying to connect T3 guest but cannot connect even once. Maybe it will improve in the future.
abdul hafiz (29/06/2017 13:47)
The new Terminal 3 is good. So many food stall at the departure and arrival gate.
Terminal 1 and 2 are the old buildings still need improve their quality of service.
prasanga Kamburugamuwa (24/06/2017 13:52)
Very well maintained, cleaned and try to enhance.
Seems to construct sky train facilities.
Unfortunately when i was visiting just outside the airport very ugly, busy due to construction.
But Air port i rate as four star
Benny Herlambang (14/06/2017 15:14)
Terminal 1 sometimes too crowded. Terminal 2 is better. Terminal 3 is so much better.. 4 star if terminal 1 less crowded and terminal 5 when mass people transport like inter-terminal train is available.
Fung Kon (12/06/2017 00:50)
This airport is very big. There are a lot of choices of food on each floor of the terminals.
The parking is too far walking from the pickup zone. We have to pay a minimum of 2-hour parking no matter what.
There is an overnight parking though.
The bad things are: the taxi service is a very long long long line. They charge you based on zone and meter all together. The restrooms smell bad and are in bad look.
michael ruru (29/04/2017 01:41)
The international gateway to Indonesia, it is in dire need of renovation and some revamp in some areas . it's improving and there is a massive building projects that are on the works, such as the new terminal 3 that is just opened and still needs some work and also a light rail transport that connects the airport to Jakarta city center currently underway. There are some fast food joints and restaurants on all three terminals and a Starbucks on terminal 3. Other facilities are overnight/long term secure parking facility for travelers, or you could go and rent a car or take a taxi for which I suggest to take from the available taxi stations that are pretty safe, The public restrooms are somewhat acceptable but don't get high hopes for a 5 star quality. Security is provided by the aviation security, airport police and the Indonesian Army. Oh always remember to take into account the traffic to and from the airport is always heavy so plan ahead as to avoid missing your flight
Iris Mueck (21/04/2017 14:44)
This airport is a hub to all the local airlines as Garuda, Mandala etc.
Looks a little old now.
Restrooms... 😞 should be improved...
They offer baggage wrapping, porter service and more...
Sid Kelly (20/04/2017 12:17)
Embarrassingly third world. Stinking, gross toilets. Cats wandering the departure terminal. Air conditioning requires dialing up.
The Garuda terminal 3 building is an entirely different story. It is still however, prone to power blackouts.
Arne Theuerkauf (13/04/2017 12:30)
Clean and sufficient seating. There is free wifi, but it's not strong and can only serve basic usage, once you are going to the gate there is no connection anymore. There are also some shops available, but only very few food options like Starbucks and 2-3 other local places. Aircon not cold enough.
Kamilia (01/03/2017 10:41)
nice and clean, like the building interior.. integrated etnic anda modern design
Ming Wijono (13/02/2017 21:40)
5 star for it's Ethnic Architecture (Terminal 1 and 2). Like the big Pillars and Ornaments, the earth colors. It used to be a very beautiful airport. It is still a nice airport, but seems crowded and somewhat poorly maintained. People are less responsible (smoking in a non smoking area, not properly parked the cars, cut in line).
John Beene (09/02/2017 11:46)
Get yourself a nice warm flaky curry Puff from beard papa, find a cozy corner of your gate away from the frost blasting ac unit, and make sure to grab a copy of the exciting periodical 'parlementaria' which seems to be provided at many gates.
Sam Carstairs (08/02/2017 14:12)
I enjoy coming here. A good blend of modern and traditional Indonesia. Also has a good selection of duty free available
Suluh Pandu Dwiartantio (07/02/2017 09:08)
The Terminal 3 is huge and I think has better services than the other two terminals, its has many food stalls and larger waiting room, still need improvement on the lighting and air conditioning, but overall good and clean terminal
WaiTuck CHONG (23/11/2016 10:34)
Even though this is an old airport, it is reasonably well maintained e g. the toilets are clean. The immigration officer and folks at the airport are generally very helpful and friendly.
Restaurants are limited but quite a number of shops if you have some last minute shopping for local handicrafts and souvenirs.
David Steele-Smith (05/10/2016 12:35)
I love Indonesia and most things about it except the terrible arrival non-experience here and even more, giving up your water 1 hour before flying with no other water available after that. It's the tropics, guys!!! Food here is a poor reflection and f the great food in this country but the toilets are beautiful. Teri Mah kasih banyan, to the toilet attendants. Saya Cinta Indonesia!
Abhilash KP (03/09/2016 13:08)
The worst International airport. Even it is 3rd busiest airport in Asia doesn't provide good WiFi for travellers. You can't even use whatsapp. I didn't called my family from hotel believing WiFi will be available in airport finally I wasn't able to inform my family.
Clint R (25/08/2016 01:27)
Very utilitarian airport. Good enough to get you from point A to B. As the third busiest airport in Asia, it is a disgrace.
Food choices are limited. Good luck finding a beer. Ground transportation is usually delayed, traffic is terrible; unless to transit late/early.
Samuel Lumentut (21/08/2016 09:07)
This airport is the main gateway to Jakarta, Indonesia. This place reeks history. However it is definitely showing its age.
The decor and cleanliness is something that has to be refreshed immediately.
Please do prepare a minimum 1 or 2 hours extra if you want to go to this place because the road to the airport always has constant traffic jam from early morning until the evening. It is after 9PM the road then goes lightly.
Terminal 1 for domestic and Terminal 2 for International flight is always packed with people. It is over capacity at its best especially on holiday season. This is why there are so many delayed flights from Soekarno Hatta International Airport.
With the newly opened Terminal 3 Ultimate, it should help to distribute the people but if you watch the news, you will know that they have a lot of problem there too.
Last but not least please remember to spare another 1 or 2 hours if you want to go here. You have been warned!
Rendra Budi Hutama (19/08/2016 17:19)
Located in remote area of South-West Border Jakarta (Administratively Tangerang) you should prepare more than 4-5 hours from city before boarding because the only access to this airport is via airport toll road that usually jammed. DAMRI Bus and Taxi is the only public transport options available. There is airport train but still under construction.
Okay, T1 and T2 was nice with it's Javanese Architecture. But there is some details that need to be fixed and improved such as cleanliness, service, art decoration etc.
Yeah, everyone know if this airport was overcrowded. The development of new T3 need to be appreciated but unfortunately as we hear in news lately the operation of new T3 brings many new problems instead.
As main airport in Indonesia, the main gate of this beautiful and great nation, Soetta airport could be better.