Komentar :
Tom Cologner (30/06/2020 07:24)
Delivered my X1 for first service. Am happy to confirm that customer service is on the same high level like in my native Germany ???????? Not disappointed. Very professional, clean and smooth Dankeschön
yudhistira pratama (22/06/2020 10:32)
Was there for a tyre puncture.
I accidentally slip and fall from one of their seats, the customer service officer apologized and immediately very attentive. Even the head branch came out and extend her appology. To be fair, the seat was a bit slippery and flimsy so anyone with no precaution might fall. They change the seat immediately. Wow!
This place has an exquisite and beyond expectation customer service.
BMW at it's finest
aloy marc (19/02/2020 00:11)
BMW is The Best Premium Car Luxuries and Gentle
Evi Veronika (24/01/2020 06:16)
The car dealer is big, clean, and offer good service to their customers. The staffs are humble and have willingness to care for customers who came here. The workshop is quite big and facilitated with complete toolkits to check the BMW cars. Good job to Astra BMW dealer
P S D (06/01/2020 11:06)
Great service and support for the customers.
Always make us in a relax situation, they handle all.
Great job guys.
Andri Lemonmon (23/12/2019 04:20)
Friendly & helpful staffs. Very professional as expected from a big brand this calibre.
Muhammad Raihan (25/08/2019 08:56)
I saw him walking around the backyard like somethingâs troubling him. I called him in and when I asked whatâs going on he just said âCan I go out for a whileâ. I know heâs just trying to change the subject. Then again maybe he just needed some fresh air to clear his mind. So I said yes.
The next day I saw him washing my neighbourâs car and when he came home I asked him why he would do that he just said âHe told me toâ. So I told him to take a bath and do his homework. When he was done I told him that he didnât have to wash the car because it was not his responsibilities. He just nod.
The day after that I brought him to a supermarket and asked him if he wanted to buy some candy. He said no. and when I asked why he just said âI donât like candyâ. Which I know was a lie because the only kind of 7 year old who doesnât like candy is the one who has diabetes, which he doesnât. I didnât want to pressure him so I just said okay.
The next morning he came to me and asked if he could go sleepover at his friendâs house. I didnât want to make him feel coped up so I said yes. He packed his bag, hugged me, said goodbye and left the house. At dusk, I decided to go a friendâs home and pass by a yard sale. I remembered that he always wanted a spaceship to match with his planets so I checked if there was any spaceship toy. With surprise I didnât find a spaceship, but I did found a handmade prototype of a planet. I asked the guy who was holding the yard sale where did he get this and he said âA kid sold it to meâ. I froze. I ended up buying the planets. I asked myself why, why would he do this because this was his favorite toy. I decided to confront him the next day
He didnât come home the next day. He called and said he had to do some things with his friend and asked if he could stay over at his friendâs house. I wanted to talk to him face to face but I didnât want to make it obvious that I was going to confront him. So I said sure. Itâs driving me insane. I wanted to know whatâs going on with that boy. Heâs acting weird and he obviously is trying to hide something from me. I tried to keep calm. I took a walk down the street; I was walking for about 10 minutes when this lady who was my neighbour asked me if I wanted some tea. I said yes. We were talking for about half an hour when she told me that my son helped her husband painted their kitchen wall. I asked her when did this happened and she said it was just yesterday. I thanked her for the tea and went back home. I tried calling his friendâs home line but nobody answered and that is when I saw it. A blue box with red bow and a note on the side that said âFor Momâ I opened the note. It was written in green crayons. It said âDear Mom, I wanted to buy you something special for your birthday but I didnât have any money, so I asked Mr Andrew if I could water his lawn in exchange for a few money, I also asked Mr Rodriguez if I could wash his car, and I sold my planets to a nice man who was having a yard sale, I also helped Mr knight paint his kitchen. I once heard you say âmoney canât come to you, you have to earn itâ so I tried, it was hard, but it was worth it. Happy birthday Mommy.â At the right bottom corner of the note it said love Andy. I opened the box. It was the sweater I sold so I could buy him a new bag for school. It was my favorite sweater. But I didnât want his friend to make fun of him because of his old bag.
When my eyes started to fill with tears thatâs when I saw him, standing there with his crooked smile and big eyes. He ran up to me and hugged me. Thatâs when the tears started to roll down my face. He asked me why I was crying. I told him that I was happy. He hugged me tighter. He asked me if I like the sweater he gave me. I told him I loved it. I told him that I have a surprise for him too. So I told him to close his eyes. He did. I went to the closet where I put the prototype planets of his. I told him to open his eyes. When he did his face lit up like a candle. He was so happy he couldnât hide his enthusiasm. He hugged me and kissed me a bunch of times. He thanked me a
bonnyjacky #BJ (20/07/2019 01:01)
Good Services for your BMW
Hady Sugianto (05/10/2019 12:53)
Sales is less friendly and very cocky. Look down potential customer. Don't even give customer brochure and price list.
sutri yadi (05/08/2019 12:06)
Bmw electric car autorized dealer
Greg Hobson . (30/04/2019 13:56)
Arif is very good i have had BMW's for 30years in 3 countries. Arif give the best service i have had
Starnovic Sugiarto (11/12/2018 04:39)
Very comfy place to wait for your car to be fixed
Ardy Almatsir (23/10/2018 02:19)
Technical advisor Nur is professional.đ
Radhiatama Chaliq (17/07/2018 08:45)
Nice Staff, comvy waiting room, and oh! They give 2 mineral water for free!
Subrata M. (25/06/2018 10:23)
A standard BMW show room cum service centre managed by Astra. It provides full facility to get your BMW services and a good waiting area with self serviced tea coffee snacks etc.
Firman Tanjung (29/04/2018 13:23)
Best services..đđđ
Agung AHP (28/04/2018 04:08)
Parking is easy, the people is helpful, the lounge is cozy, the room is quite.
Lucky Liong (09/04/2018 08:34)
Great design and good people
Bastian Prast (21/02/2018 08:45)
One of convenience BMW Car dealer
Mia Gunarmiasih (19/02/2018 21:23)
Good Service.... Coffee, tea or snack always available while you wait for your car being serviced.
Chris Ramali (31/01/2018 13:15)
Modern and spacious gallery area
Denny Surya (12/03/2017 14:05)
Best BMW Dealer. The one and only BMWi dealer and service center in Indonesia
Arifin Santoso (07/09/2017 06:05)
Love it
Hartanta Adi Nugroho (13/08/2017 04:03)
The newest BMW Astra dealer, the only one BMW i Dealer in Indonesia
Panjang JMU (10/08/2017 11:04)
Top
daniel andrew (04/05/2017 04:52)
The only place to buy bmw i series
ahmad supandi (08/04/2017 10:21)
Distributor BMW
Fabianus Dean (26/02/2017 11:51)
New
Farizki Insani (17/01/2017 15:18)
Brand New ASTRA BMW Dealer