Komentar :
Fellexandro Ruby (05/06/2018 11:56)
We like the room and all, but we had an unfortunate and unsatisfactory stay here. We came for our friends' wedding. Our friend has booked the rooms way ahead, and yet they still sell it to public. Resulting in double bookings and chaos as we have to wait a long while to check in to our room. Poor management ruins a good hotel.
Teddy Lionel (09/05/2018 05:42)
Nice modern design, friendly staffs. Nice lounge, breakfast offer lots of varieties but the taste still just average. Good internet connection.
rubby emir (25/04/2018 05:14)
Brilliantly located, comfortable and beautiful, as much as Marriott's standard! Room is spacey, clean, and everything you need for staying is just there. The staff is very friendly and helpful. The breakfast is great, the buffet food (I rent the function with food included) they serve are just awesome. Definitely recommend this to anyone who look for Marriott standards with more affordable rates.
Bryan Lauter (30/03/2018 07:28)
I would give this stay a solid 3.5/5 for the price.
Service was "perfecto", despite the rooms being hygienic enough, it could have been designed better, especially the carpets which only extend 2-3m before the entrance door.
Moreover, the noise produced by the AC was overwhelming, it was just insane . The toilets were clean, however, construction marks on the walls of the toilets could still be found, which gives off a "mucky" feeling towards the atmosphere of the toilet... I'm not sure if this was the case in all rooms but it was in mine.
"Cheap" chairs like the ones where you have in convention rooms could also be found around the hotel, especially in the breakfast hall. I personally find this bad, as it gives guests a negative impression about the hotel.
Breakfast was "ok", I didn't expect much either... other than that the food could have been warmer. The hotel should have been around $15 cheaper for what guests experience.
Everything else was alright; the panoramic city view and especially the pool was nice (even though it had sharp corners on the edges). But at the end, I must say... i was expecting a little more from a "by Marriott".
reymond kukus (29/03/2018 11:27)
Located at the one of iconic building in Surabaya, this place might be a good choice if you are on a business trip.
They have a restaurant near the swimming pool, the view from here is quiet clear to see city landscape.
I think they need some work on parking area, maybe rearrange the flow and so on.
Muhammad Aldhiansyah (19/03/2018 03:01)
Nice hotel with awesome city view at restaurants and pool, have complete facilities like gym and spa.
The restaurant were good and have some authentic snacks, I consider ote ote in this hotel the best in the world.
They have ballroom with 350 capacity that the seat can be arranged for round table or seminar.
With that pros, the cons of this hotel just a small. Parking area, but consider this is a hotel and they have travel service it wouldn't be much problem
Samuel Poernomo Putra (15/03/2018 14:53)
One of 4-stars hotel with beautiful view of Surabaya with distinguished building that you can see from afar, although it is quite new, they provide 270 rooms with 3 classes, spa and fitness center facilities, restaurant, meeting room and also ballroom. They also provide connecting room if you travel with family. The name "Marriot" itself is enough to explain the quality they provide in hospitality world
Ankur Gavri (01/03/2018 07:43)
Good place, friendly staff, comfortable stay. We had an early morning appointment before the breakfast started and we just mentioned it in passing. They arranged for a meal box right before our departure. Wonderful place, wonderful people!!
Zulfiati Anisah (25/10/2017 07:30)
Teman dari Jakarta menginap disini untuk menghadiri seminar parenting di tempat yg sama yaitu di ballroom,ketika berkunjung sedikit kaget karena posisi lobby di lantai 2,bukan pertama kali masuk dari pintu.Lobby luas & nyaman juga cozy.Kamar teman yg saya liat bersih,nyaman,tdk bau.Saya tdk cek kamar mandinya.Saya ajak teman jalan2 sampek jam 1 dini hari.Ketika saya kembali ke hotel,suasana hotel gelap dan sepii sekali,tdk ada bell boy / doorman.Untuk parkir yg agak kecewa,setiap keluar hrs bayar parkir,pdhl cuma drop-off aja,5x antar 5x jg bayar parkir hehe ..tempat drop-off sempit & kecil,tempat masuk ke parkir mobil agak "horor".. karena sempit & saya liat kanan kiri dinding lorong yg rusak terserempet bemper mobil.Ballroom untuk seminar parenting sangat bagus,luas & sebelum acara dimulai ada pengarahan evakuasi dari petugas hotel jika ada keadaan darurat,great!Blum sempat liat Pool-nya. Untuk arsitektur,dekorasi & material hotel terlihat modern, cozy & banyak spot instagramable yg sayang untuk dilewatkan.Anak-anak tetap perlu pengawasan jika berlarian di lobby,karena ada tangga besar menuju lantai satu dan lainnya yg bikin anak2 gemes berlarian di tangga..
Alex Santosa (21/10/2017 05:57)
Pros:
- Relatively new building
- Near mall and toll road
- Easy to get public transport
- Fast out process
- polite & friendly staffs but the services are not too good
- comfortable & spacious bed
- strong shower with good temperature
- free wifi with average speed
Cons:
- Must left IDR 500k as room deposit, eventhough there is no mini bar in guest room & we have paid the hotel room in advance
- At the 2nd day, my room was not cleaned up until 12pm. They cleaned up my room after I contacted the front office
- Paid parking
- Not in the city center
- Busy traffic
Jayme Nery (05/10/2017 14:24)
New hotel facility with good structure very good and helpful staff, well above average in this category.
Room is not big but is very functional, everything works and clean.
Nice swimming pool and decent fitness center.
Breakfast also is good as well as restaurant. Again staff amazingly well trained!
Only negative point I found was room curtains, too narrow could not keep sun light out and very early morning the room was flooded with light!
I certainly recommend this hotel for business or budget trips to Surabaya.
Debora Karunia (12/09/2017 08:28)
A very nice hotel with spacious room, clean bed sheet, comfortable bed, clean bathroom and great view of Surabaya city, especially if you stay at the top floors. The pool which located in the 5th floor also give you the city view. The location is also strategic, many food stalls around the hotel and there is a mall which located only around 10 minutes walking distance. For the breakfast, there is nothing special, but the food is very decent.
nyw adenalliro (08/09/2017 02:46)
Was staying here for a business trip and training. The hotel is new and the facilities are quite great. rooms are clean and tidy. Food was a bit of disappointing. location wise is okay. near a mall that you can just walk for 10-15mins.
Yudho Wijoseno (09/08/2017 00:25)
The room was comfortable and spacious. The restaurant at the fifth floor had amazing view. The food was delicious.
Trista Chlorellano Garno (08/08/2017 07:46)
Good and modern hotel rooms.
Very helpful and nice staff.
Great outdoor pool in 5th floor which can be enjoyed any time thanks to the building's shade.
The resto's food is also good. The resto's interior however, does not represent the marriot brand as the ambience looks like a cheap 3 star hotel,
Amelia Dyah (19/07/2017 01:22)
Their service was amazing. Throughout my stay there, I was satisfied. The front desk officers were kind and concern a lot about my well-being, and very informative. The room was great, even with average price and there's only one type of room, it was luxurious and very cozy. Fifth floor was dedicated for customer's recreation in which there were spa, fitness centre, swimming pool and everything else you could imagine. It has a great city view at night, unfortunately I didn't take a picture to post here. Fairfield's internet connection was the best of all!!! I would choose fairfield to stay anytime. Thank you Fairfield, it was a nice stay under your guide.
Tomy Widya (09/07/2017 14:15)
Very kind, helpful staff. Also very accommodating to your requests. Good price also a plus.
A G (13/06/2017 00:55)
Good hotel. Clean. Affordable. Comfy bed. Good service. Parking is available. Room is also quiet. Brand new.
Sony Ganadhi (10/05/2017 00:42)
Good interior and architecture.. fair price
Deon Dion (09/05/2017 15:32)
Hotel with a view. Nice place and friendly staff.
Stefan Harijono (01/05/2017 07:10)
Good hotel for a fair price. Hotel is a western-standards hotel and for its price it's well worth a stay. Close to Ciputra World and only a short (20 minutes without traffic) ride to the airport.
Dina Millysaphira (23/04/2017 12:45)
Nice hotel room with great service and good amenities
dream traveller (16/02/2017 00:52)
Nothing special with this place. Except good service from staff.
Irma Widiastuti Atmadji (12/02/2017 00:50)
New hotel in Surabaya.. service excellence
Hafis Lifinanda (06/02/2017 17:34)
New hotel in the town. Great place!
gregorius hendryanto (02/01/2017 06:10)
Very good service, comfortable room, competitive rate. Very recommended.
Erichlong Mezque (06/12/2016 01:37)
Rather pricey with minimal room service and even no porter