Komentar :
William Yudi (19/05/2018 17:19)
Great place, great breakfast. Really enjoy it.
puti mourra (24/04/2018 14:46)
.not for low budget, nice and comfortable, worth the price, nice swimming pool
Kris Jatim (25/03/2018 22:39)
Nice room, low price, nice to stay here, also good food
Diyah PS (22/01/2018 08:49)
I only giving them three star because of the food. The breakfast, room service was all just in average taste, but I know they can be better in the future, they have this potential. Meanwhile the FO service, the room, amenities specially the swimming pool are great!
siscaria v simamora (01/12/2017 07:51)
It is the fourth times i stay in this hotel.
The bed and pillows are very comfortable for me.
I like their pool.
Size of the room is quite big and the hotel also bit quiet.
The only thing i complaint is for their hospitality and cleanliness.
Unfriendly and also not helpful staffs.
First time i stayed here, I asked for double bed but they give twin bed which they made it into one.
In the morning when i have breakfast i asked for warm water and the staff said “you could take it there”
Wow, i feel so amaze to get this kind of hospitality.
I saw also some plates or glasses not too clean. You can see some spots either in glasses or plates.
Second time I stayed here.
They give me key which the key still have bags of other guest in the room.
Can u imagine when we go inside and see all the bags. Lucky no guest inside at the time we came. I was wondering how it would be if we open the door and the guest still do something inside.
So we change the key and still very long time to get another key and have to wait for an hour.
On the day i was gonna check out i was asking for hair dryer.
After waiting 30 minutes and no one come then i call back the reception and said that still on process.
Wow, it is only to get hair dryer!!
So we wait again then after we wait for another 15 minutes and still no one come.
We decide to go and when we were at the reception no one say apologize or ask do we get the hair dryer or not.
Third time i stayed here
Fourth time i stay here
i found out in the morning that my bed cover seem like haven’t change.
It was really gross. See some dried bloods and lipstick at the white sheet.
I talked about this to the housekeeping staff when he clean my room.
And after breakfast i went for swimming and feel like wanna have more fruits since i still have more allotment for breakfast so i came again to restaurant.
And a staff came over me and said didnt you have breakfast before?
I said yes, so?
Yes, mam breakfast only once.
Breakfast is for two persons, right? I said to him.
Yes mam but for different people.
Oh, is that any rules for it?
After that i knew his name is Apin according to the staff names Tika. And he is also the same person who had ever asked me to get my own drink.
For me their hospitality is very poor.
They need to get hospitality course.
Unfortunately the hotel is good but become very bad because the staff don’t know how to treat their guest.
The hotel is chain hotel which have their brands all over the world and they suppose to train well their staff before they go into their job.
ficky kusuma (21/11/2017 23:15)
The closest hotel to airport you can get. Brand new hotel so understandable that there are still a lot to be improved. Overall i'm satisfied.
Hitesh Mehta (04/06/2017 07:11)
It is much better than what I had expected.. 2 thumbs up... Place is super clean.. .pillows are super comfy.. The staff are polite, courteous and helpful staff.. Good job guys.
Jason Myhill (21/10/2017 02:33)
Nice hotel with a close distance to the airport. Staff are very nice and helpful.
Adin Afiyata (16/07/2017 06:57)
Luxury hotel near Sultan Syarif Qasim II Pekanbaru (free airport transport). Good meal.
made dayu andria (13/07/2017 01:08)
Nice hotel clean hotel..weird pillow, need to train the staff more. The comfortable of stay is also depend on the service from their staff. FO team dont know how to treat credit card, i simply asked to open my credit card so i can charge room service to the room but they dont know how to do. I asked them not turn off the ac during cleaning cos my room is hot, they turn it off. I want to borrow hair dryer but they asked me to wait until another guest who also borrow the hairdryer check out at 2 pm. I asked at 8 am ..i dont know if using hairdryer will take whole day ..30 minute should be finished? Actually the property is nice,new building but the staff need to be more attentive
Iwan Syawal (11/07/2017 05:06)
Service of Forestre Coffee Shop is not so good. All waiters should be more training how to reach an excellent service.
verdi anjrzq (08/06/2017 12:52)
Near the airport
novilline wong (13/05/2017 14:25)
bed, food good, but not for the wifi
Christ Michael (14/04/2017 11:11)
Nice and good hotel
Raymond Wirawan (16/03/2017 11:35)
The perfect international standard local flavours hotel. Recommended👍
chabsy al riezal (24/02/2017 17:00)
Tempatnya bagus.. tetapi lokasi pada maps tidak sesuai dengan letak hotel sebenarnya.. harap diperbaiki
Rizki Mulyani (24/02/2017 14:38)
Pelayanannya bagus sekali.
Karyawannya ramah2 semua.
Fasilitas nya juga sangat bagus.
Gk kalah sama hotel berbintang lainnya.
Recommended banget buat kamu yg cari hotel dipekanbaru
Bill Adry (18/02/2017 14:17)
👍👍👍👍👍
melani yulianti (02/02/2017 05:57)
Saya dan kelg menginap disini pada saat promo opening hotel menginap satu malam gratis satu malam lagi dan masih mendapat voucher 200K, tidak menyangka pilihan menu breakfast nya banyak ada es krim dan paling senang sambalnya komplit ada tempoyak, sambal mangga, sambal teri, sambal kacang , dll. Satu lagi slipper nya lembut sy sangat suka, gak seperti sandal hotel lain nya.
arbi hrp (08/12/2016 04:30)
Condotel pertama di Riau