Komentar :
Dino Maiolo (22/12/2016 10:32)
Give it only two stars because of their ridiculous policy of returns. I'm buying a swimsuit for my girlfriend for Christmas. Well, I don't know what size she is, small on the bottom and big at the top (lucky me), that's all I know. So I need to make sure she can return it for a size that fits, but they don't allow returns unless you pay cash. OK, this is Indonesia so i play along. I find the suit I want, cash on the counter and it turns out now she has to return within 3 days. Three days, really?
This is Roxy, A Quicksilver company, not the pasar in Gianyar. You guys can't accommodate me?
Christmas is 3 days away and we're going to be in GIli for three days. So I say, "I tell you what, you keep the suit and I'll keep my cash and go to Rip Curl instead." Smiles all around and everyone says, "OKaaaay, mister. Sorryyyyyyy." Nice way to do business, Roxy.