Komentar :
Mi (04/10/2020 04:12)
Fast, only cash. You can legalize after online payment here (print the payment receipt).
Happinessa Brilliant (02/07/2020 13:05)
Fast service ????????????
Richard Gunawan (18/06/2020 03:11)
during the so call new normal, the line is not crowded at all and the officers are very helpful. hope it will stay like this even after things got back to normal.
Soleh Nasihin (19/12/2019 09:32)
Not good
Martin Nugroho (23/11/2019 13:28)
Fast service, but lack of digitalization. Still using conventional paper based. Even you have to bring cash for the payment.
Satria Wira (23/09/2018 01:15)
There have been major improvement in their overall service. Apart from daily open counter they also have this e-samsat service to get the tax invoice that would give you more flexibility in payment method.
Counter service also fast as long as you complete all the prerequisite documentation. Quieuing line start very early in the morning using ticket.
Revaldo Runtuwene (23/05/2018 01:00)
Overall the service was good, the officer serves well and fast. Waiting room so cold, but satisfied enough with this quality
Alfiani Wulandari (26/03/2018 10:52)
Good service. Fast and straight forward. Nice waiting room.
Diana Afrilia (17/09/2019 06:35)
Saya sudah bayar online, eh bukti pembayaran yg di email malah disuruh print (tempat print harus keluar belakang btc lumayan jalan kaki 5 menit). Padahal di website ga ada prosedur suruh print dulu. Ribet! Kita pilih bayar online agar cepat. Eh malh lama harus jalan kaki dulu keluar hrrr. Aku udah nanya petugas loket 1 "Pak gabisa print disini aja kah? Masa harus jalan keluar lg :(" malah dijawab "disini ga ada tempat print bu" duh sumpah gemes banget 😫
Ardian Syaputra (18/08/2019 02:32)
Dekat,Cepat & Mudah
fitry nurzaqiah (12/03/2019 08:00)
Diarahkan ke Samsat Rancaekek. Mungkin persyaratan kurang. Kurang diberikan informasi yang jelas
Yusli Diyahuddin (21/01/2019 04:21)
Samsat BTC tempat tunggu banyak lokasi mudah ditemukan, antri lebih awal agar dapat urutan cepat. Siapkan STNK & KTP Asli. Ada tempat changer point. Pastikan dulu sebelum kesana bila tdk sesuai syarat disana akan di arahkan ke Samsat sesuai wilayah motor.
Praditya Wira (22/09/2018 03:01)
There have been major improvement in their overall service. Apart from daily open counter they also have this e-samsat service to get the tax invoice that would give you more flexibility in payment method.
Counter service also fast as long as you complete all the prerequisite documentation. Quieuing line start very early in the morning using ticket.
septina indrawati (29/09/2018 02:58)
Penuh... Waktu pertama kesini, tapi ada tempat duduknya jadi bisa nunggu sambil duduk, trus cepet prosesnya, ambil no antrian 2x satu di kasih kan ke pendaftaran berserta ktp dan stnk, tinggal nunggu panggilan deh..
Saldi Gaisudraz (22/09/2018 05:05)
Alur pembayaran pajak:
1. Ambil no antrian 2 lembar
2. Menuju loket 1, serahkan stnk, ktp asli, dan no antrian 1 lembar
3. Tunggu antrian menuju kasir sesuai nomor
4. Bayar di kasir
PWS WS (22/09/2018 03:01)
There have been major improvement in their overall service. Apart from daily open counter they also have this e-samsat service to get the tax invoice that would give you more flexibility in payment method.
Counter service also fast as long as you complete all the prerequisite documentation. Quieuing line start very early in the morning using ticket.
Siti Nurhayati (31/05/2018 09:38)
Pelayanan nya cepat ...bagi yg mau bayar pajak cuma makan waktu sekitar 1 jam...loket pendaftaran udah d buka sblum jam operasional Samsat nya ...jd pas aq kesana jam 9 udah antrian 47 aja
Noek Sulandari (30/04/2018 07:50)
Karena sy. bukan nasabah BJB, untuk byr. pajak kendaraan secara online/melalui ATM, perlu sms lebih dahulu minta kode bayar dan kode bayar baru sy. terima keesokan harinya.
Setelah lakukan pembayaran lewat ATM, kunjungi Samsat terdekat unt. tukarkan struk pembayaran ATM dengan SKPD di loket kasir.. sangat mudah & so pasti ga antri... recommended banget ðŸ‘ðŸ‘
sinta amami (13/04/2018 16:07)
Datang hr jumat (istirahat Jumat jm 11-13), jam 13 ga pake antri lama.. Sedikit bersabar tanpa sikut2an dpt antrian 07 dan selesai dalam 30 mnit
IVAN S (02/03/2018 17:40)
Tempatnya enak..tp gak ada area smoking nya..hehehe...
Rusdi Hen (02/03/2018 12:32)
Cara perpanjang STNK tahunan.
1. Ambil nomer antrian di mesin print 2x utk nomer yang sama lalu masukkan satu nomer, STNK beserta KTP asli ke loket 1 dan satu nomer lagi disimpan sambil menunggu nomer untuk pembayaran
2. Setelah pembayaran di loket 2 lalu tunggu pengesahan STNK.
3. Penyerahan STNK dan bukti pajak.
dadannb (01/03/2018 11:02)
Perpanjang STNK memang biasanya 5-8menit.. tp jgn harap kalo dateng setelah jam istirahat (jam13:00) karwna ngantrinya lebih banyak, ya lumayanlah jadi nunggu 20-30mnt.
Bayu Syahputra (22/02/2018 03:28)
Lokasi tepatny ada di basement parkiran utama mall BTC.
Oprasionalny mulai jam 9 pagi, tapi pengantri sudah boleh ambil nomer antrian dari jam 7 pagi.
Di sini hanya melayani pembayaran pajak tahunan yah, bukan pembuatan SNTK baru.
Di depan outlet samsat ada juga tempat perpanjangan SIM.
Pelayanan cepat dan ramah.