Komentar :
Zheng Ougrh (15/04/2018 12:00)
Nice Atmosphere
Green Building Concept
Spacious Rooms
Inside this Building, there are
Mandiri Bank CS Office
Starbucks Cafe
ATM
beside the Hospital itself
Lobby at Ground Level, is wide, clean & fresh
Here are 3 piano available near entrance glass Doors
Since this Hospital is remotely located, it's quiet & relaxing here in the Lobby
Fully AirConditioned, & there is free bottled drinking water provided for visitors if they ever need to quench their thirst
Or they may go to Starbucks to shop for a bite of meal or a slurp of drinks
Deny Albatrosa (06/03/2018 19:07)
The hospital located on the Citraland Surabaya Housing area. Their staff is profesional, polite and helpfully
Simon Park (01/03/2018 10:19)
I waited around 1 hour UGD after register .They have just one doctor at UGD.How come just one doctor stanby ! I ask receptionist how long I wait ? She say I don't know when up to doctor calling.
I just quit register and move another Hospital ! If you have enough time,stop by National Hospotal.If you are urgent,you'd better stop by another Hospital ! Save your life and time !
diego erlangga (18/11/2017 06:46)
awful service! the nurses arent even qualified to handle crucial incident. They wont even admit when they give the WRONG baby to her mother and gave crappy excuse! after a while they started to admit what they did but didnt apologize or show further responsibility to the patient. DISAPPOINTED!!
Ananta Houseware (17/11/2017 03:52)
awful!! nurses are lack of experiences and irresponsible!
NOT Recommended!!
in addition, their customer service SUCKS!! it kept saying that their line is busy without giving us a chance to wait
Cashback Man (27/09/2017 00:13)
As far as i heard, this place offer poor Services. But, time may change People's opinion. Although it has strategic location and good access.
valent erlangga (16/11/2017 12:42)
Unqualified nurse that accidentally trade my baby with someone else! Mine is 2 weeks old, the other baby is 1day old, that clearly shows how dumb and irresponsible their nurses are
andre alim (03/05/2017 13:39)
Cozy hospital with great service.. it's very very clean too!
Manikandan Alagappan (03/05/2017 05:40)
Primary location, maintaining clean environment. Polite staffs, but expensive.
Eveline Winata (11/04/2017 13:02)
Just Want to call for register but the telephone is sucks, mitra keluarga already respond but i call for 1 hour but the telephone STILL busy. OMG.
Aiken Kurniawan (31/03/2017 05:16)
A Great and cozy place for a hospital, might as well make it a semi hotel.
B T (26/02/2017 04:12)
Because the service is good
Naldo Merrick (25/12/2016 19:28)
Great n cozy hospital but the price is far higher than others hospital....
Elenvia Kie (17/11/2016 08:18)
A really cozy hospital, you won't feel like you are visiting hospital. The service is also good. There are Starbucks and Teapresso here. Usually crowded.
Sony Ganadhi (06/08/2016 16:51)
Hospital or hotel? Cozy and new. Theres some cafes in hospital areas like kopitiam and starbucks.
Janlie Pangestoe (16/05/2016 15:39)
National Hospital phisically new n low experience especially in management n the nurse. They follow singapore system for the it system but too bad they dont upgrade the employee.
E.g. We can't reach the hospital during peak hour. All line are busy. And then when we waiting for the doctor, the doctor can refuse to come if the patient is only 1 person. The doctor didn't standby. ( my personal experience with dr. Elisabeth) Another thing...the doctor dont want to wait for a patient, but we have to wait if the doctor come late even 2 hours without any info responsible reason. And when the doctor start, we can't know what the next number in line, and if we call to get the info what number of patient who inside the room, they just hang up the phone. Well...anything in there just wasting my time for waiting.
I hope they can change the system more transparent n informative.