Komentar :
Vino Crat (20/05/2018 20:01)
Showing its age
This hotel is not keeping up with the competition. From big things (dated design) to small things (no coffee machine in the room), it's just not as good anymore.
It's in need of a complete overhaul. At the least it will soon need a new paint job - corridors and rooms are starting to look a bit dreary.
My room was not very clean. Although daily cleaning was done, a deep clean had clearly been a while ago. There were lots of water stains on the shaving mirror, splashes on the door, lots of dust in places etc. In addition, my toilet seat was broken and grouting was missing in places in the shower.
Don't get me wrong, it's still a comfortable hotel - it's just starting to show its age.
Salam Mannan (07/05/2018 15:48)
Perfect hotel if you need somewhere to stay in KL the night before a flight. We landed from Langkawi around 2pm and our flight back to London was the next morning. There was a shuttle waiting in the airport just, after baggage reclaim, which loaded our bags and took us straight to the hotel check-in. From there we left for KL centre for sight-seeing, returning in the night for a recharge before our flight back. In the morning the porter collected our bags, loaded the shuttle and took us back to the airport ready for check-in. Couldn't have asked for more.
K C Wong (30/04/2018 13:05)
Stayed there for a night at their family room with 2 big large beds that can fit 3 adults on each bed. Clean and roomy. Great service but very pricey.
Lycia Goh (25/04/2018 01:33)
Best hotel for transiting. Come here at least once a year. So convenient for my elderly parents. Easy transport with the buggy.
Fabrice Reynaud (23/04/2018 11:32)
Great hotel. Very modern and clean. Only issue is no fast checkout and a very slow check-in
Kevin Yee (24/03/2018 23:54)
We got upgraded to the premium suites for no added cost. The rooms here are huge. Service is great, way above normal standards.
Lisa Wraight (01/03/2018 13:36)
Probably the best airport hotel we’ve ever stayed in. Easy access to and from the airport.
The staff were very welcoming and friendly. Not sure how but we ended up with a premier room! The room itself was lovely and well decorated. The bathroom was a good size with large shower and separate bath. Smart technology - you only need to push a button to raise the curtains and blinds, turn on the lights etc... Lightening speed WiFi!
The pool area is lovely. The only problem was the mosquitoes so make sure you are protected. We got bitten quite a lot so went back to our room - it was late afternoon. The premier lounge was superb with free food and drinks including alcoholic drinks from 6pm to 8pm. We had breakfast in the lounge the following morning which was equally as good. The hotel offers free transport to and from the airport via a golf buggy. They also offer a VIP service to fast track you through immigration. We didn’t use this service and were only 20 minutes at immigration but that was at 6.30 in the morning so can’t comment on other times of the day. All in all a great hotel ;-)
Karl Tombre (23/02/2018 00:21)
Very nice hotel, modern and with all amenities. My only minor disappointment was that it was quite expensive for a day stay (flew in in the morning, flight home in the evening, needed rest because of health problems). I would have expected something cheaper, but was told that day rates only applied starting at 4pm or 5pm, which seems quite late for an airport hotel...
Planeta NBA (30/01/2018 09:53)
I stayed for 1 night 6 years ago and nothing has changed over this period. Carpet on the floor, toilets to be refurbished still. The best of all building is the decoration in the lobby. Swimming pool outside. Spa and boutiques s well a couple of restaurants/bars. So close to the airport.
Rj Fdo. (23/11/2017 08:01)
One of the best airport hotels I've ever been. I call it Amazing experience. From food to the service, you will have an amazing experience. Close to so many food outlets in the airport and you can take a train to go to terminal 2 which has verity of food outlets and a nice shopping experience. 1 hour from city center and you can use train or bus to get there.
SYA (29/11/2017 18:59)
Hotel is fine with restaurants of good quality. I've been there several times and they had to change my room twice because of bad odor. Very attentive people
Matthew D (23/10/2017 01:17)
It has everything you need and is super convenient to the airport. Perfect if you are arriving very late or have to leave very early. But - for a similar price you could stay at an even nicer hotel right in KL, which would be a better option if you are staying for more than 1-2 nights.
Dharam Intwala (22/10/2017 16:01)
Nice hotel for the price. 5-Star amenities and very friendly and understanding staff. Good for long layovers and even general stay.
Michelle Andre Nickols (18/08/2017 18:34)
The hotel is situated inside the airport building. They pick you up by buggy and drive you through the airport to the hotel. The porter's collect your bags whilst you check-in. You need to remember to bring along your printed receipt and it's smooth easy check-in. The Porter escorts you to your room. We then ordered room service. The chocolate maringue wasn't risen like normal and was very hard. They quickly swapped for beautiful dessert of my choice. I ordered the cheesecake. They had toothbrush, toothbrush, shampoo conditioner facial cleansing pads slippers. They had more than you would ever usually receive it's just a shame they didn't have a razor because your not allowed to carry one in your hand luggage and our luggage had already been put aside by the airline ready for our connecting flight in the morning. In the morning we had the continental breakfast and the American breakfast both were just so amazing and the delicious fresh fruit was great. Staff were all friendly, polite and we're fair more attentive than you normally get. We will definitely be returning again if we have another stopover in kaula Lumpur Malaysia. Fantastic efforts to all the staff ten out of ten.
Brandon Yeo (04/08/2017 11:58)
Pleasantly surprised by the hotel. It has modern facilities and the room is spacious and comfortable. They are well equipped not only to cater to travellers on transit but also to anyone who wishes to find a comfy stay. Staff are well trained and courteous. Glad to have stayed over even for just 5 hours to sleep in!
Hii Aaron (19/07/2017 01:01)
Great place to stay overnight if you're waiting for your next flight. Convenient location, spacious room, comfy beds and friendly staffs. It also offers free buggy ride to take you and your luggages from and to the airport!
Keng Hian Lim (15/07/2017 01:28)
Very comfortable and quiet hotel. Can get a good night sleep and catch the morning flight out.
Service is good and check in process can get crowded as the flights come in and out. The airline team also stay at this hotel.
The lobby is impressive with a high ceiling. It has a bit of a middle eastern feel to it.
The lift lobby is a semi circle with a nice orchid display in the middle.
The rooms are nicely designed with modern decor and smart switches. Even the blinds are electronically controlled. Bathroom is nice too. Everything feels well constructed and thought out.
Roy Hollingsworth (09/07/2017 23:37)
Very good hotel. Very easy and speedy transfer from Terminal in buggy, which operates 24 hrs.
Room very good with large (King size) comfortable bed. Shower excellent with all usual toiletries. Separate toilet.
Did not eat at hotel so cannot rate.
The only very slight down is the slowness of the bathroom sink (Room 425) to drain, but I am really nitpicking.
I would certainly stay here again.
GotUsWandering (29/06/2017 10:52)
Fantastic hotel located right next to airport. We did a short stay making use of the comfy couches and electricity to charge all of our devices. Was able to eat the snacks and take advantage of the free coffee and snacks. Also was able to take a shower in the four hours we purchased to sit around in comfort. Beats going to Burger King...
Jhanvi Rajani (04/05/2017 07:17)
Very high standard rooms and hotel. The facilties are great and with it being so close to the airport it works out perfectly for our early morning flight!
Anne Berman (30/03/2017 03:37)
We have been staying at this hotel twice a year for the past 12 years en route to and from New Zealand. We love the proximity to KLIA, the excellent service, superb rooms and the lovely pool. A really relaxing and enjoyable experience.
Just one wish - please could spring rolls be restored to the poolside lunch menu.
Samuel Glazier (24/03/2017 11:46)
This is the sort of Airport hotel that shouts 5-star luxury. Brilliant customer service from the reception, to the room service, to the porters. The transfer from the hotel to the airport was fantastic, a huge help! The rooms were so clean, so modern, and very well stocked. Bed was comfy, great selection of pillows and a lovely shower/bathroom. Will be back!
Chris Grey (05/03/2017 06:33)
I have stayed in any number of 'airport' hotels. Some are dismal and charge stupid money for the convenience of being at/near the airport. The Sama Sama does not fall into that category. Connected to the hotel (you could easily walk but there is a very reliable shuttle buggy) it easily fulfils its claim to be a luxury hotel. Very clean and modern with excellent staff. I stayed here previously when it was called something else but the quality remains high. Not the best location if you are visiting Kuala Lumpur but excellent if you need/want to stay near the airport.
Caspar van der Sar (22/02/2017 13:35)
I had a short night between a late night inbound flight to KL and an early morning flight out, so decided to stay in the Sama-Sama. The hotel is very modern with touch screen control for about everything in the room. Rooms itself are good size, but not huge. It has all the facilities you may need. I don't know about dinner options as I arrived too late, but breakfast is pretty good, with lots of choices from Asian to western. The front desk was very helpful letting me pay at check-in such that I could just leave to catch my flight the next morning. The hotel is a short
Ahmed AlQassem (04/02/2017 10:35)
Really nice and clean hotel adjacent to the airport. Internet is quite fast. Check-in is fast and staff are friendly. Really nothing to complain about.
Tip: bring your swim wear and enjoy the lovely outdoor pool
Kevin Grondin (14/01/2017 07:12)
Arrived very late. Quick check in. Room perfect. Good breakfast. Quick check out! Love it!!!
Amri Maris (14/12/2016 00:12)
I love this hotel. The only 5 star airport hotel that makes me feel like home. Great and friendly staff, great atmosphere, great food, great acoustic music in the early evening at the Palmz lobby cafe. Talented and one of the best guitarist and musician performing at the Travellers bar & Grill to enjoy your night away. Great place to enjoy your weekend. No wonder it won many awards at the international level. You just got to experience it to believe it. I had been there many times and the hospitality is welcoming. I would definitely go there any time again.
Ismahadi Ismail (19/11/2016 04:33)
All in place at a right time and a right place. Departure gate juat 5mins away walking or you can get a buggy from the lobby to the departure counter. Superb.
ina ramadhani (15/11/2016 11:02)
Nice suite room to stay, nice staff, have shuttle to airport terminal every 5 minutes, have premiere package for KLIA express to or from city...
Mayank Sharma (06/09/2016 05:53)
Loved the infrastructure, staff was very courteous. Food was good and room well equipped. Good value for money. Would definitely recommend.
Front Desk (05/08/2016 16:20)
While we were checking-in the receptionist said she could not find my reservation! which is really ridiculous! And she asked me to forward my confirmation which sent from Hotel to her. She still did not tell me that is the reservation OK or NOT! And i told her i ask for connecting room or next to each other, she told me the room will be the same floor but not next to each other, because there was no reservation! how ridiculous!! I booked the room on Hotel officially website! Why i have to accept that, due to the hotel's fault! she never ever try to help us to figure out the problem happened on us. She just try to put us into the room! after i insisted that my room must next to each other, i do not care how could she do that. Her colleague just simply found two room next to each other to us! See she did not try to solve the problem! And after 10 mins I back to Front Desk to ask about the facility, she never see me when she answer my question!!! how the hotel hospitality customer!!!
really disappointed!!!
salah hammad (09/07/2016 11:56)
I was very disappointed to find hair and probably pubic hair on the floor in the toilet when I first came into the room.
I called the duty manager straight away and they changed the room for us. As I was taking a shower in the new room I saw more hair on clinging on the walls of the shower. This time I didn't bother calling and telling the duty manager since I was really tired.
Hugh Rowand (17/06/2016 06:26)
Booked online for the special entered all my credit card details, arrived at reception and told I could only get the deal if I used Mastercard which I do not own. Could not even pay by cash to get deal, no offer of an alternative room just the increased price.
Be aware the rooms are noisy so if you are on a floor where there are guests leaving for flights at all hours night and day you will not get much sleep.
Macmillan Weymouth (04/06/2016 16:33)
Thank you so much for such a great stay. On arriving late I was checked in very swiftly and arrived at my spacious room speedily. The staff were so friendly and incredibly helpful; a credit to the hotel. The buffet breakfast was very varied and soooo much to chose from. We used the pool and were blown away by how green and lush the area was; couldn't believe how close it was to airport as you weren't bothered by any noise. So good that I've already ready booked our return stay!
John Julian Pyle (22/05/2016 09:18)
Excellent hotel, easy access to the terminal via skybridge. Even if you're not staying overnight you can order a drink in the lobby and use the wifi.
Sakif Ahmed (14/05/2016 08:55)
This is a good hotel for transit flyer. Location is very good. Have on demand airport shuttle. Price is slide high. Room can be booked based on hour basis.