Komentar :
Ranjith Kizhakoodan Rajan (24/05/2018 09:36)
Its quite normal Business lounge with high speed internet . Staffs and services are good and very quiet environment.Qatar Airways travelers are caterted in this lounge
Johnson Lam (16/05/2018 03:16)
Small and cozy lounge. Enough to host 30 guests before heading off to their flights.
Located at L gates. It is in a strategic location for international travellers. This lounge will not be accessible to those traveling domestic flights however there's another Lounge in the main building before checking in to the gates.
The food is Good! Love the hotdog and the hot curry Laksa. Coffee and other beverages are your usual.
Cozy Plaza Premium standard chairs. bar tables and dining seats are available near to the food buffet areas, perfect for those who just wanna grab some food and go.
Local and international newspapers, magazines are available. Not much choices but enough to catch up with current news.
Kalvin Lee (05/05/2018 08:50)
I was there 4/5/2018 1900 hrs. It’s really just An “enclave” rather than a lounge and if you are paying for this, money is better spent at another cafe with better ambience. This is absolutely a depressing place.
Personnel there that night, from front counter to kitchen needs to start retraining urgently from ground up. Level of hygiene is at its worst, bugs are leeching onto the walls at the guests eating area, Coughing and eating at the food preparation area is really unacceptable. Preparer don’t even wear mask while preparing food. People come here to sit down and relax a little after going through the ever stressful Long queues of custom clearance, the last thing they want is having staff shouting out at them to come collect their food. If you are not happy with guests not collecting their food in time, then don’t ask them to sit down at their tables first while you are preparing it for them.
Was too shaken to take any pictures and left this place in 15mins. This has been the shortest lounge stay in my entire travel history.
Kanyarat Janphakhon (27/04/2018 05:03)
Poor selection of food, bad service, dirty plates not collected after people left and quite expensive. Hardly any choice of food or drinks, very noisy, this is the one at concourse L KLIA2, avoid if you can, a waste of money.
wong yen ming (25/04/2018 05:22)
nice place but however Agoda made a mistake about my booking. I remembered clearly that I booked for 1 night stay but upon arrival at PPL I was informed that my booking is only for 3 hours. After all the hassle, the staff confirmed with booking. com that my reservation was for 6 hours stay. I felt cheated as RM200 plus for 6 hours stay is very costly.
Donald Gerard Ng (17/04/2018 03:15)
Always a good place to hang around before going on the plane. Lots of food n drinks to enjoy.
J P (04/04/2018 03:46)
Not really a lounge. It's more of a small alcove that is completely open to the terminal. It's dark and depressing. Instant noodles and an espresso machine that makes truly awful coffee. I got in through Priority Pass. You'd have to be a fool to pay for entry.
Paul Winka (21/03/2018 10:11)
Not much on offer. Got in free with credit card perk around 0530, but after my experience and knowing what I think it is worth, I doubt it would compare favorably with just going to the food court when considering price, selection, or quality. Curry noodle with fish balls was tasty enough.
Clement Ng (12/03/2018 09:45)
Very pathetic. Food quality is poor and not much choice to choose. Drinks is also limited . Only orange juice, water and coke or sprite. Not worth paying for.
Dil Kotb (06/02/2018 11:27)
The worst lounge I ever been not worted the money at all,small,no choices,no customer service noisy,chsirs not good,no washroom never mind shower.After eating there we got very sick for days.Don't go near there you will be better of in many other places
Tien-Soon Law (16/10/2017 00:01)
Looking for the worst Plaza Premium Lounge? Look no further than KLIA2. Even the Plaza Premium in Penang International Airport is much better than KLIA2's. No bottled mineral water. Yogurt? Dream on. Food choices? One of the most limited ones around. Wifi? Yes it works fine. If you are considering to pay for it instead of accessing with credit card benefit, I suggest that you spend your money elsewhere.
Vu Long Tran (11/12/2017 12:13)
Small and simple. Does the job but does get quite busy.
The cooks are friendly and helpful.
Lucas Ng (03/12/2017 11:36)
The curry laksa taste good. But the lounge itself is too small. Only can fit 20 pax the most.
CL Low (29/11/2017 02:27)
Killer laksa
The laksa here is fantastic. Best food in all the plaza lounge.
Better than mee siam in toast box.
Housekeeping is lacking though.
Its under staffed, 3 staff here.
Reception double up as housekeeping.
Shane C (11/11/2017 23:32)
Bag of trash on the floor. Little insects buzzing around. Food selection is limited. No bottled water. Not worth the price they are asking for. I'll go to the cafe nearby next time. I'll get a better experience.
Jolene Wong (14/08/2017 02:23)
Poor quality of service for the front desk. Words like "please, thank you, I'm sorry sir, have a nice day..." Are not available in their English dictionary. Not to mention... Playing with WhatsApp messaging while attending to customers. Very premium service indeed... Come on, guys.. u can do better than that...
Tejas Kulkarni (07/08/2017 09:50)
Very nice dishes and food quality.Excellent cakes and variety juices also.Also nice view of both the terminals from longue.very clean washrooms also.Supportive staff also.Best experience ever got here
Amir Shah (28/07/2017 04:02)
This place is always full with guests. Small place to hang around killing time before your flight. Nice food and friendly staff though.
Alfred Ko (22/07/2017 04:38)
My first time visited Plaza premium lounge in departure L. Oh dam why didn't I visit then earlier? A good place to rest, good food (curry lakes, dry noodles etc) coffee, juices, toast bread with kaya and butter, my favourite. And it is right in front of my departure Gate to Shenzhen.
SG Ming (11/07/2017 04:29)
Service staff are friendly but crowded so it's noisy. Not very conducive to get some work done here.
Pauline Looi (27/05/2017 07:37)
This lounge is very small but serves great coffee and delicious curry laksa. Biscuits, peanuts, pastries, orange juice and beer also available but no varieties. Still it is a nice place for two three hours
Matteo Lombardi (13/05/2017 12:58)
Not worth the money, basic food, basic seating, small and extremely slow internet. Only one toilet for everyone, as the other two are reserved for massage guests, 40 dollars for this is ludicrous, should have checked the reviews beforehand
Dan Petrovic (24/04/2017 10:27)
You get wifi, seat, self-service coffee, water and juice. Food options limited, presented and handled poorly. Unenthusiastic staff.
krishnaprasad bhat (12/03/2017 12:07)
Very nice ambience.. Comfy seats and complimentary food drinks to have
Jonathan Greenstein (19/02/2017 09:34)
I have been to this lounge several times while passing through KL, while I appreciate the reprieve during a layover the lounge has been quite busy each time I have visited.
As I gain access through my American Express and Priority Pass I expected complementary adult beverages, but alas no. Food is typical steam table and sandwich fare, nothing special.
While prices are reasonable for an airport the service and attention to detail leaves a bit to be desired. The offset is it's out of the terminals noise and has some comfortable chairs.
Not my favorite lounge, but it is there when my layover in KL allows me to stop by. If I had to pay for access my rating would be lower for the reasons voted.
Allan Choo (15/02/2017 18:42)
A great to relax before departure, but limited seats, food is not so great, but free flow of drinks including beer
Yok Fong Wong (13/02/2017 22:33)
Having my breakfirst at KLIA2 Plaza Premium lounge while waiting for my early flight to Singapore today (14 Feb 17). The staff serving at food counter was extremely unfriendly although the staff at front counter is very friendly and trying to help. This really spoil my mood for the day......😒😒😒
Julian Wettstein (03/01/2017 15:24)
After a long flight was a massage very good. The food is not recommended, the lounge is otherwise ok. Not to compare with Singapore Airlines Lounge.
Yoshimasa Iwatsubo (14/10/2016 23:23)
ブライオリティパスの対象ラウンジですが、非常に狭いです。アルコールはビールだけ。ホットドックとヌードルがオーダーできます。モロに通路に面しているので落ち着けないですね。これなら、まだエアアジアのラウンジの方が良かったと思います。
Steven Heath (23/09/2016 23:18)
Another of the ubiquitous Plaza Premium lounges. I have used this one often and the reception staff are never jolly nor welcoming. However, the kitchen team always have a smile on their faces and happy to help.
Comfortable but have to go and use the public toilets as there are none here, nor showers. A very basic facility.
Laurence Rothwell (04/07/2016 06:56)
Crap.small
David Liew (29/11/2015 06:40)
I like the old one at LCCT better as better place n more comfortable compare with this one which is like cafe style is not what we like except this one the toilet is far bigger n better than before, also providing place for private room n bed with price for sure.