Komentar :
Ahmad Firdaus A B (30/04/2018 03:42)
I don't know whey there are so many bad reviews here.. probably they think medical care are cheap and at the snap of their fingers...
Let me tell you my side of the story.. been staying in BBST for more than 5 years now, the first day I visit then-NCI for my daugher's prolonged cold. Very quiet and less peole.. scary too! They have carpet at ER that time!
I was admitted here for slipped disc few years back, Dr. Shahidan was professional and courteous, so are the staff at physio clinic level 2.
Dr. Yap is the best paeds I've met.. friendly to my daughters!
Yes.. met a doctor who main lepas cakap.. but maybe it's her way dealing with stuborn patients .
There was an emergency patient brought in, MO on duty immediately assess the situation, few minutes, Dr. Nimalarajan, general sugeon, came from his office to assist.
Have I told you that I have to be sent to Seremban for MRI because they don't have one at then-NCI? funny right? But now NMC have their own MRI machine, and also CT-scan machine, which I've done CT-thorax.
The level 3 ward was superb, clean and comfortable. they move specialist clinic to better place, with lift!
They are improving .. and take note they have to cover quite big area as the only hospital nearby.. BBST.. Nilai.. Kota Warisan.. Taman Cempaka. Imagine the load.
And do no misuse ER for green cases.. please go to local clinic first.
EDIT:
I have not yet found unfriendly staff or nurses.. so far they are pretty normal to me.. Imagine you're in their shoe..
Ridhwan ABDUL AZIZ (13/04/2018 03:12)
I was admitted for 6 days due to bacteria infection. I was under the care of Dr. Lim Mong Sai. I am very satisfied with the service and treatment received from Dr. Lim and the staff nurses. They were really helpful and polite through out my days there. Dr. Lim was very polite and knowledgeble. The staffs were also well trained. Thumbs up and keep up the good work NMC.
Hezamudin zainal (07/04/2018 06:15)
Very very very bad service. Government hospital is better than this. Dont ever go here. Took 4-5 hours just to discharge you, and they like to overcharge you evrything
Sandra samuel (25/03/2018 18:39)
My sis in law had taken a hard fall on her knee, she had to wait 4 hours in the emergency ward to get her x Ray done and for us to see a glimpse of the doctor. The doctor in charge was a slow half past six person who literally didn't care about my sister in pain as he chatted with the nurses and other doctors, and caused us so much time, waiting because the insurance company said GL can't be given the first time we submitted the details because of the lack of I given by the doctor to the insurance company. OMG, this the WORSE hospital I have ever been to in my years alive. Even the government hospitals showed more care towards their patients. NEVER EVER go here, especially for emergencies at night!! They make you wait so long, you could literally drive to a better more seasoned hospital half an hour away and get admitted in half the time.
Nabihah Fierus (23/02/2018 06:14)
The worst hospital ever. Staffs are unhelpful and keep asking me to pay first. If we DO NOT HAVE MONEY we wont go to the private hospital. and I paid for a VERY GREAT price tapi dapat makanan yang cost MYR 1.
Alfred C K joseph (01/02/2018 14:29)
The worst ever service I hv received from any organisation. The staffs are so unfriendly n show no empathy to sick people. Show displeasure faces when request for help or service. More interested in bills n charges n signing of letters and forms. Made to feel as though we are there at their mercy for services,firgettung that we r their paymasters. No way I will ever step into this hospital even though its jz 3 mins away from my place. Earlier my mum n daughter was taken to this hospital n service was bad. Gave them benefit of doubt but I was definitely wrong. Worst ever hospital service.
U Sancars (28/11/2017 06:14)
Not professional at all. If you want quality healthcare services, look elsewhere. This is definitely not the place. Some doctors are there just to milk money from you. Not concerned of your well being, whether your body can take it or will it help you recover. Overdoses of medication is normal here. No mental healthcare. Doctor was rude to patient and told him he's on his last moments of life and best to call everyone who's close and tell them that he will die soon. Even if the patient is going to die, NO DOCTOR will tell this directly to the patient's face. That doesn't help him. Everyone will die one day but giving them a negative comment like this will diminish any little hope that a person has for life and the patient will definitely be depressed and not willing to live. Hope and miracle happens without medication. Doctor's intervention is only to help with the pain and try to mediate the condition with medications. Rest is always miracle which is beyond our control. How can this doctor tell a patient that start preparing for your funeral as your days are numbered ? Seriously, in this day and age, I've not met a doctor like the one I've seen there. Please invest your time and money in another medical centre or hospital. I was with a patient in the Oncologist department's doctor. Oncologist doctor thinks she can predict a human's life. Worst treatment ever. No stars for this medical centre.
Muhammad Najmi Mohd Amir (01/09/2017 04:54)
Nice and fast service, no hassle at all
chgcgh ghhjnk (20/05/2017 08:20)
Very very very slow service. Ive to wait for abt 4 hrs to admit while suffering serious gastric and i also hv to wait for so long to be discharged from the ward. Please upgrade your customer service quality. This is the worst private hospital ive ever been.
Ramasamy Palanisamy (13/01/2017 13:58)
Longer waiting time to settle bills compared to other private hospitals or medical centers😷
Wei Jen Thor (20/10/2016 14:58)
Resort like hospital. Quiet surroundings. Some Doctors are well qualified and experienced nurses.
Kayula Shula (15/09/2016 16:32)
I was there for 4days i went in with so much pain could barely walk was literally in tears but I was attended to quickly and all members of stuff during my stay were very friendly. I'd recommend the hospital to everyone.
Muhammad Aizuddin (02/09/2016 07:30)
Updated Review:
Just received a call from their customer relationship officer, at least other staff is very professional and assuring.
5 stars and keep up the good work for assuring happiness of your customer. (One staff hiccup should not reflect the entire organization!)
Old Review:
bad experience, to do O&G visit need GP referral letter. Already went to two difference GP clinics, both said no referral letter needed. Also confirmed by insurance company. However NilaiMC has a different thought, they request for GP letter before we can make appointment with the specialist eventhough the insurance coverage is unlimited and GL are ready to be issused upon request.
Throwing out business when the customer at their door!