Komentar :
Nana Ang (22/05/2018 06:42)
21 May, 2018. I was having flu when i came back from flight which landed about 2am. So, I went to see doctor at Klia2 arrival menara clinic.
I went in and told the front desk nurse that I would like to see the doctor.
The nurse replied: “Doctor is resting, if you want to see the doctor, come back after sahur”.
Me: Isn't this airport clinic open for 24hours?
She revert: Yes, we opened but doctor is resting now.
Okay fine. I told her give me the doctor name and I would like to make a complaint.
She then said: If you want doctor name I can wake him up and you talk to the doctor.
Well, there is no point waking up him up to complain but he wouldn't examine me so I just tell her that I will make a complaint.
My point here is, from 2am to after sahur which will be 6am+, that is a 4 hours plus long break. If the doctor is resting because he has worked a long shift, a second doctor should be replace him for another shift. But if he was schedule for the night shift then there is no excuse that he should be taking a 4 hours break.
I hope your clinic would honour the said opening hours. Thank you.
Kyle Weber (29/04/2018 06:04)
Went in today with a stuck ear (wax problem, something that is incredibly common, especially among travelers). The doctor on call looked inside and confirmed yes, I was indeed telling the truth. She then informed me that they were not properly equipped to deal with this and that the best she could do was to give me some oil drops for my ear. And then I was charged RM100 (RM80 for the “consultation” and RM20 for the drops). Everyone was nice enough, but I find it very strange that they aren’t equipped to deal with this common problem.
m!sS B!huN (28/12/2017 01:04)
The front desk staff have no manners... please smile and be friendly while treating customers.... eventhough you guys x ikhlas utk senyum dgn pesakit but please smile... dgn cara ini,dpt mngurangkan kesakitan pesakit walau sedikit... Doctor very helpful....