Komentar :
Meran Coombes (23/05/2018 19:28)
Simple, straightforward hotel.
Tai Nguyen (14/04/2018 06:05)
Nice place and good service.
Joe Hairi (06/04/2018 03:54)
Friendliest hotel ever. Staff speaks good English and very hospitable. Clean and cozy room. Free WiFi. Most impressively, free airport transfer and shuttle service to locations around the city. Location is somewhat nearby city attractions, if you don't mind a bit of a walk. There's a local market nearby (Tamu Kianggeh) where you can get traditional breakfast and maybe take a boat ride to Kg Air.
姚靜如 (16/02/2018 13:22)
Feel dissapointed cuz the hotel got really high score on many websites.
We arrive very late and found that there is no hot shower ,no tooth brush no TV remote（actually the TV doesnt work at all） in the room.The facility is a little bit old but clean.The next day no room cleaning is offered even though i already said that I need it.Breakfast is not bad and the staff are friendly.Free shuttle service will be the reason to choose this hotel next time.
WeiHan Lo (01/01/2018 00:29)
Decent place but sound proofing could be better
James Blackwood (15/12/2016 08:33)
We were very pleased with our stay. They offered a complementary pick up and drop off at the airport, and a free shuttle bus to take you to the major sites in Brunei. The staff were incredibly friendly and helpful. The hotel is child friendly and happily provided a cot (at a small charge). The rooms are neat and tidy and appropriate for the price. Breakfast is served all morning (very helpful when getting over jet lag) and is simple but nice enough. It does offer omelettes made to order.
ade budi (17/05/2017 18:25)
Great staff service, also really friendly. the shuttle are included in hotel service also. I'm staying 2 month here for projects in brunei. Feels like home, Really recommended.
Daniel Marsh (11/04/2017 18:22)
Amazing hotel!!!! Free shuttle service and also pick up to a from airport included in your stay! A great location and ready for you to stay in the Sultanate of Brunei!
Royke Sapan (30/01/2017 01:28)
The hotel is very clean, very good breakfast, and all the staff are very helpful. A very nice place to get relax, and easy to go to some interested place since they offer free shuttle every 2 hours. I really recommend this place for new comer who just visit Brunei, you will fell at home.
Aung Thu Htun (26/12/2016 01:57)
Always friendly staff, convenient to walk to nearby restaurants, business centers, museum etc. Consult with the reception for your visiting destinations on a free shuttle. Family friendly area, breakfast OK.
Mo Rahim (10/12/2016 09:45)
Very good service and friendly staff. They offer a convenient regular free shuttle to the major sites in Brunei. Breakfast is really nice and rooms are comfortable, the suite is especially nice. The Capital Residence Suite exceeded my expectations and would recommend staying here.
Adam Newbold (24/10/2016 03:18)
I could not be more pleased with my stay at The Capital Residence Suites. I wanted a place that was going to be near the city center, be a reasonable price, and include pickup from the ferry terminal. This hotel went FAR ABOVE and beyond my needs. I was truly impressed with their service. Plus I saved a lot of money (and stress!) by staying here. Let me explain:
- Their shuttle came to pick me up from the ferry terminal (I had arrived from Kota Kinabalu), saving me about $30-40 for a taxi. The driver took me on the scenic route so I could do some sightseeing on the way into the city.
- The hotel staff were incredibly kind and accommodating. They greeted me by name and immediately helped me plan out my short stay in the city.
- They coordinated a time for me to use the hotel shuttle to go to the night markets (saving me another $20+)
- The shuttle not only took me to the night market, but also drove me around afterward to take photos of the Sultan's palace and one of the mosques
- Breakfast was better than I expected! Freshly prepared omelettes and other nice foods
- The staff were kind enough to arrange an early shuttle for me back to the ferry terminal (at an earlier time than they usually take guests)
Overall, I was thoroughly impressed by the staff and the hotel. I could tell from the moment I was picked up at the ferry terminal that these people strive to go above and beyond with their customer service. And it really made a difference in my stay. I felt well taken care of, and that if I had any needs, I could go to them for their help.
I highly recommend staying at the Capital Residence Suites, and the next time I'm in Brunei I will plan to stay here again.
Shir Chan (02/08/2016 06:04)
A convenient place to be based to explore Brunei. Walking distance to go and see the sights. The hotel also provide free shuttle bus to airport and sightseeing places. Great service.
Kandesse Wang (14/05/2016 11:38)
This boutique hotel had wonderful service.. They were lovely! Breakfast included was delicious w omelettes n many local snacks. They have free airport shuttle that can also take u to many of the further out sites!
Daniel De (12/04/2016 06:05)
cheap but looks very expensive
Kenneth Rodrigues (13/04/2015 01:18)
The email confirmation was fine ,but the process to book a Shuttle via email was disappointing to say the least. The hotel mail Server kept bouncing off undelivered email as one had to write via the Shuttle Reservation system. I had to ring twice international call on mobile to confirm pickup as staff were not proficient in English, kept being passed around which I hate. The nitro is reasonably well maintained except for the bathroom tap a bit shaky, Othman that staff try to answer and respond as best and as courteous and helpful. The Shuttle Bus to local attractions is great idea which is why I stayed here if not Brunei Hotel.
Antonita Renoka Swenthini (30/10/2014 16:55)
Renovated and cheap