About Ibox
Ibox is an electronics store, located at 58, Jl. POM IX, Lorok Pakjo, Ilir Bar. I, Kota Palembang, Sumatera Selatan 30137, Indonesia. They can be contacted via phone at +62 711 5649494, visit their website www.ibox.co.id for more detailed information.
Johanes Wijaya
" You can be cool with apple toys "
10 November 2019Theodora Rini
" The official store and service center for apple products. Many deals such as cashback and free gadgets accessories offered by iBox for buying Apple products with particular debit/credit cards payment method. "
18 July 2019Saladphantom
" Very responsive customer service. Great! "
23 June 2019François Beauducel
" You have to insist if you bought your equipment outside Indonesia and want to assert your AppleCare contract. But finally they accepted to repair my Magic TrackPad... with a 3-4 week delay. :-S "
13 May 2019Irma Nitis Setyowati
" Good hospitality. Helping me to find the problem with my iphone. Even give me an advice before I want to fix it there. "
08 February 2019Rony Naibaho
" Apa-apa di iBox pasti jadi mahal.
02 June 2018Hi hi hi ... 😁 "
Rizal Ical
" Dijual aja telfon nya kalau ngangkat telfon aja gamau "
01 June 2018Zainal Arifin
" Penjelasan untuk barang baik namun suka berbelit-belit, jadi pusing untuk mengartikan "
30 May 2018Khrisna Wahyu
" You know lah.. "
18 May 2018Agung Prabowo
" Good "
15 May 2018Yogie Candra
" Great service if you buy an Apple Product there. But SUPER SLOW SERVICE if you come for repair, my iPad Pro took 50 days to repair & replace. "
11 May 2018Janji Syahzar
" (bagian service) kalau buru-buru jangan service disini. Tidak punya pengertian sama sekali akan waktu pelanggan. customer service buruk, tidak ramah. Registrasi sendiri tanpa ucapan selamat datang sedikitpun. Tidak menginfokan antrian nomor berapa. Tidak ada pencetakan nomor antrian apapun. Saya menunggu setengah jam tanpa info apa apa ternyata masih 5 orang lagi. Padahal sebelumnya saya sudah bertanya dua kali tetapi hanya mendapat jawaban yang sama: "nanti tunggu dipanggil saja" "
07 May 2018Faidil Putra
" Tempat blanja alat komputet di mall dan hp iphone "
03 May 2018Eriga Pangidoan Hasibuan
" Tempat nya bagus dan pelayanannnya ramah, tapi terkadang ada produk tertentu yang harus indent dulu hampir 2 minggu. "
27 April 2018Icha Sinaga
" Only repairing Apple products you bought in Indonesia. If you bought them abroad, you can't fix them here "
13 April 2018Irwanto Sm
" Khusus pecinta produk Apple. Lengkap "
10 April 2018Muhamad Taufik
" Store crew sangat mengerti produk dan ramah kepada customer. "
06 April 2018Bryan Wang
" Bad service. Dont set this venue as authorized service center!!! Wasting time. "
26 March 2018Mathew AM
" Toko khusus menjual produk-produk premium besutan Apple dari USA dimana hara mahal berbanding lurus dengan kualitas yang prima jauh diatas produk-produk Jepang dan Tiongkok mrski dalemannya ada spare-Part dari Tiongkok juga namun quality control dari produk-produk premium Apple ini benar-benar layak dapat dua jempol, bagi yang menginginkan produk-produk dengan kualitas papan atas dan tahan lama namun tidak keberatan mengeluarkan kocek yang cukup besar sepertinya untuk membeli produk-produk Apple di Ibox merupakan pilihan yang tepat ... 👍👍 "
26 March 2018H. AJatnicka
" Good services, buy an iDivice here "
25 March 2018Okta Vira
" ibox di lampung mengecewakan banget, hp saya jatoh kacanya pecah dateng kesana enggak dikasih solusi sm sekali!!!
21 March 2018Mereka cuma mau nerima hp yg berasuransi?! Oke garansi gak bisa dipake buat human eror.
Tapi tanggepan mereka cuma nyuruh kirim ke ibox jkt (sendiri) atau servis dicounter biasa?!
Ngapain saya beli di ibox mahal- kalo servis disuruh ke counter biasa?!
“ ibox lampung bisa bantu kirim tapi kena biaya 5,ann seharga ip6 ini dong gilaaa sumpah”
Dan coba nlp ke ibox servis center dijkt biaya perbaiki nya kena 2,6jt helloo setengah harga ip6 itu
Dan dengan konsekuensi garansi ilang
Tolong dong ibox kalo sekiranya kalian gak bisa nerima hp kondisi begini dari awal beli harusnya diwajibkan untuk asuransi!
Sales cuma nyuruh “asuransi gak mbak 500rb setahun” saya jwb harus gak mas?
“egk juga gak apa-apa”
Kalo aja sales itu ngomong kerusakan akibat pemakai seperti jatuh dll ibox gak bisa bantu kirim karna gak asuransi, kalo garansi cuma untuk kerusakan dari pabrik. SAYA PASTI ASURANSI
Terus apa guna garansi kalo sekedar solusi aja saya gak dapet
Sekarang kalo saya benerin ke jkt kena 2,6 dengan garansi yg masih sisa 7 bulan itu hangus mending saya ke counter biasa yg cuma 500rb
Tapi pertanyaan nya adalah apa guna saya beli di ibox kalo solusi dilempar ke counter biasa?? "
Fransiska Retno
" Beli hp di ibox mengecewakan, kalo ada trouble human eror gak ada solusi mereka cuma mau nerima hp yg berasuransi. Disuruh servis dicounter biasa tapi garansi hangus. Percuma beli diibox kalo servis disuruh ke counter 👎 "
21 March 2018Bana Junaida
" Mestinya setiap pembeli iphone diwajibkan untuk asuransi ketika masalah hp pecah karena jatuh ibox lampung dalam hal ini sama sekali tidak membantu untuk solusi pengiriman.. karena human error. Mereka ibox hanya melayani asuransi saja. Salesman yg melayani saya tdk menekankan hal seperti itu sehingga sy santai saja. Sekarang sy harus ke jakarta untuk penggantian layar kaca yg biayanya kurang lebih 2.662.500 dan dianjurkan u ke counter biasa untuk penggantian lcd. Zonk sampah nggak guna garansi kalau nggak ada asuransi "
21 March 2018Farda Tamama
" Kalau beli iphone selalu disini karena kualitas barang oke "
19 March 2018Udik Hariantoko
" I Love This Place "
08 March 2018Hani Rosidaini
" Just like any other iBox, but not really a big one. "
07 March 2018Roy Wahyu
" Pelayanan bagus dan memberikan solusi yg diusahaain. Sebelumnya udah coba ke t4 satunya beda sich yg satu eStor* yg di Y** square cuma mereka bilang gak bisa. "
06 March 2018Soeryo Sepoetro
" Pelayan itu utama "
04 March 2018Riyo Gumilang
" Service touch id bs? "
26 February 2018195,000,000 Views
" sudah ada apple watch series 3 belum ya ??? "
07 February 2018Miftahul Arif
" I was here for repair my Macbook. They serve me very well. "
15 January 2018Moh Zaki Abdullah
" Iphone 6S kosong "
13 January 2018Steve Laurensius
" Well, as many people might know, iBox is the Apple product retailer. It used to be a very popular place to buy iPhone, iPad, Mac, Macbook, etc. But these days people tend to buy things from online store. But still, there's always visitors in this place. "
03 January 2018Bontangers
" Cari Produk Apple di sini....
02 January 2018Lakukan Penawaran ( Kalau memungkinkan) untuk Mendapatkan harga Terbaik yg Kamu Pengin.
Check Unit Dan Keaslian, Bandingkan Dengan Toko Sebelah, Jangan lupa Bandingkan dg harga online....
Jangan Lupa Nota Pembelian Dan Kartu Garansi ...
Selamat bervelanja "
Jonathan Kine, MBA, PMP
" No stock, sales team does not know their products or when stock is being refreshed "
27 December 2017Muhammad Faishal
" The services was very good. But, waiting area for service very bad for company as big as Apple "
20 December 2017Zaky Grozza
" Ada ram laptop ngak "
01 December 2017Fajar Nuryanto
" Rekomended dah disini.. pelayanan nya top.. tanya" selalu dijawab dan dikasih rekomendasi "
21 November 2017Mardan Belopa
" Batre iPhone 6 brapa...? "
20 November 2017Wigy Ramadhan
" Good service but i've seen better place in Bandung "
01 November 2017Ettu Harun
" Bad customer service with one of the one person incharge there the name akasyah or i dont know the right name or not
29 October 2017my fiancee trying talking nicely and he replying so rude
as customer service you should help your customer not talking so rude espcially if we talk as customer "
Narendra Syarif
" Lengkap terpercaya "
20 October 2017Ronald Simanjuntak
" One of the store with bad customer service, Lack of information, no smile, not helping at all, and not polite.
14 October 2017The management should put more attention to this!!! 👎👎👎👎👎👎👎👎👎 "
Deo Rabbani
" Beli macbook di sini seneng bangett pelayanannya ramah banget "
12 October 2017Andrean Nurdiansyah
" Tanya apa aja dijawab. Ramah banget karyawannya. "
05 October 2017Andrew Andree
" There is no service center here "
25 September 2017Andrew Andree
" Good service but there's no service center here "
25 September 2017Christopher Pentury
" Nice n Clean.. Also good attitude from the sales there.. "
22 September 2017Donny Pandega
" Great mac stuff "
18 September 2017Wibisana Jusuf
" Just another apple gadget store. Nestled in a corner just across Uniqlo "
06 September 2017Ani Kristianingsih
" Iya aneh mnta bntuan utk mengarahkan iphone yg suka restart dan mnta solusi dri servisnya gmna tpi malah suruh dandan di counter biasa... aneh "
06 September 2017Melsan Saputra
" Mohon maaf mau nanya apakah iphone 6 32 gb untuk wilayah indonesia hanya mengeluarkan warna gold saja ??? "
05 September 2017Lala Papita
" The service was bad. Like he's in a hurry. He shut me out while I have bunch of questions. "
04 September 2017Puji Tri Purnama
" Gan, ada charger iPhone 6+ gak? "
28 August 2017Andhi Prasetyo
" Di pojokan, dekat toilet, dekat giant.. "
23 August 2017Adjie Pratama
" Beli peralatan gadget Apple original anda disini "
21 August 2017Dalilah Asmarani
" The place where you need everything you about ipad, iphone, etc. And servicw center also here "
19 August 2017Gibson Alcapon
" no.telp ibox sumarecon mall bekasi ini , berkali-kali ditelp. tidak diangkat...(????) "
13 August 2017Fitri Tania
" Salah satu Pelayanan nya yg cowo agak2 aneh yah.. mungkin tidak digaji :( ga luas ngasi info tntg produk, tunggu ditanya scra mendetail dulu baru jawab itu jg seadanya.. mana mukanya kek ga ikhlas gt... ewwww "
08 August 2017Handy Tjoa
" Harga mahal, kualitas tidak terjamin "
29 July 2017Rama _alfaa
" berapa harga baterai iphone 5,,, sekalian pemasangan nya "
15 July 2017Normalisa Aulia
" pelayanannya jelek banget. belum menyelesaikan satu cust sudah melayani cust lain, jadinya keteteran sendiri. dan melayani cust lambat banget dan bingung harus diapain unit macbook nya :). "
13 July 2017Aldi S
" pelayanan terhadap customer beda jauh dengan iBox MKG 3. iBox MOI jauh lebih ramah terhadap pelanggan, mungkin karena staff jumlahnya lebih sedikit, kemarin sepertinya hanya ada 4-5orang disana, dan saya dihandle oleh 3 staff, dan mereka semua memberikan layanan yang LAYAK dan SEPANTASNYA! Thanks to mas Richard, mb Amel, dan (saya lupa namanya, tapi saya melakukan payment dengan dia dan di invoice tertera namanya) Muhammad Fahrul Rozi.Sepi gapapa yang penting niat jualannya dan melayani customer :) "
12 July 2017Kurniawan Catur
" Iphone masih garansi, dimintai biaya 241 ribu. Servis iphone sdh 1 bln lebih tidak ada kejelasan. Pelayanan kurang memuaskan. Pegawai tidak tahu apa yg hrs dilakukan.
07 July 2017Sangat mengecewakan.. "
Lupi Siswanto
" Bagus pelayannya "
07 July 2017Ova Lusiana
" bsa krim harga iphone trbaru "
03 July 2017Nicolas Atin
" good service but expensive for repairing your Macbook :( "
26 June 2017Sergio Chendry
" Barangnya berkualitas "
23 June 2017Jason Tjokro
" Produknya oke... "
16 June 2017Asmarani Syifa Syakira
" Baru mau telepon store iBox, udah diangkat terus langsung ditutup lagi, berkali-kali. How's your worker, Mr. Jobs? Eww, so rude. "
11 June 2017Selamet Hariadi
" Ada kabel sampai macbook-nya. "
10 June 2017Fajar SelenaGOMEZFAJARVEVO
" Saya suka tempat nya karena menawan , di Ibox ada iphone 6s , 7 plus iphone SE dll di ibox ada Ipad mini 2 , Ipad air 2 , ipad pro dll "
17 May 2017Rossie Urmi
" Pelayanan yg sangat buruk terutama untuk perempuan, sebaiknya SPG lebih care ke costomer.
13 May 2017Lebih baik tidak di pekerjakan "
Kevin Kurniawan
" Tempat nya cukup nyaman dan bersih. "
12 May 2017John Healty Christian
" Keren, bagus, nyaman, aman dan tentram "
07 May 2017Fachry Hasan
" Nice ambience and nice staff "
06 May 2017Melyssa Sindartiani
" I went to iBox with my family to switch my old iPhone to the new one that I had already had.
04 May 2017They would back up all of my old iPhone's data and get that data to the new iPhone.
They were happy and very welcome, and told us they could handle it.
Unfortunately, they charged us Rp. 250.000,- for transferring the data.
They did not show us the price list and just give random price for that kind of service.
We were surprised and after went through a lot of thinking, we did not want to pay them to transfer the data.
My sister personally doesn't want to go back to the iBox in Baywalk anymore because of that kind of unprofessional service.
Please go to another iBox in another place, they have a better service.
I remember, the staff there was a woman and a man
If I could give no star for this review, I would. "
Kevin Suryo
" service hp ga di proses, padahal sudah 1 bulan. "
01 May 2017Muhammad Irsa
" Kecewa berat dgn info lokasi ..di google katanya dekat hotel sheraton....gue mondar mandir kagak ada...ternyata di seberang 99ers....PERBAIKI alamat coy....RUGI waktu biaya tenaga GUA "
20 April 2017Sabit Huraira
" harga nya mahal, saya beli mac, disini sama di online jauh lebih murah di online. Harap bisa menyediakan fasilitas untuk uji coba aksesoris, saya beli displayport to VGA adapter ga bisa di coba karena ga ada fasilitas projector dan kabel VGA. "
18 April 2017Ardi Yanto
" Nice store "
06 April 2017Supriadi Fnu
" Useful "
29 March 2017Erwin Saputra
" As for feature and place it's the same with any other iBox in Indonesia. This one does not accept repair "
21 March 2017Putuberbagi
" Keren, iBox sudah ada di Lampung. "
19 March 2017Arya Wirasandi
" Bagi kalian yang ingin membeli produk apple tempat ini merupakan tempat yang cocok "
10 March 2017Aries Andrianto
" I prefere infinite than ibox "
07 March 2017Nurul Andarwati
" Tempatnya nyaman, orang-orangnya ramah "
15 February 2017Daffa Putra
" Saya suka dengan apple prodak "
12 February 2017Aditya Lucius
" Tgl 27 januari 2017 saya mendapatkan email dari ibox Mall kelapa gading yang memberitakan utk perbaikan service lap top Mac Air 13" saya total rp 17.790.000 yang mati total hanya lewat 2 bln dari masa garansi .Dimana jk beli baru harga 14.8 jt .
27 January 2017LUAR BIASAKAN.Dimana 1 thn lalu saya beli dg harga 14.2 jt .
Dan jika complain kita tidak tahu siapa yang bertanggung jawab di Indonesia "
Sabit Huraira
" harga nya mahal, saya beli mac, disini sama di online jauh lebih murah di online. "
24 January 2017Farid Hidayat
" iphone 5 saya di curi gimana cara melacak nya "
09 January 2017Khaikal Ghifary
" kok software gak masuk garanasi ya? :) "
02 January 2017VW Indonesia
" Awesome... "
28 December 2016Reza Leo
" Good service selling "
27 December 2016F. Mei Suryanagara
" Keren tokonya "
14 December 2016Anindityo Arifiadi
" Expesive "
08 December 2016Darius Onyl
" One stop Apple Authorised Reseller. "
27 November 2016Faisal M
" Karyawan ramah, pelayanan cepat "
16 October 2016Faisal
" Apple authorised reseller "
04 October 2016Suwandi Huang
" Produk nya berkualitas "
28 September 2016Dika Apriyanto
" Sangatlah lengkap ibox di lampung, sekarang tidak susah-susah bagi anda yang sedang mencari laptop maupun hp keluaran apple karena sekarang sudah ada distributornya resmi di lampung, pelayanan di ibox sangatlah ramah "
15 September 2016Novi Ali Nurmansyah
" nice service "
26 August 2016Aditya Wahyu Susanto
" Sob bisa ngak perbaikan iphone yg lupa id apple na? "
21 August 2016Larasati Chairul
" beli macbook air 13.3 inch early 2015, disini kena harga Rp. 14.999.000 promo back to school pake credit card bank bni , tapi katanya promo nya dapet voucher tunai up to 500rb tp ga dapet --" "
21 August 2016Yangki Imade Suara
" If you are lucky, you can get good promotion from iBox. "
19 August 2016P.W Cahyo
" makai mac pertama kali, mac book retina display early 2015, beli disini dapat harga diskon back to scholl...
17 August 2016Pokoke Joss.... Suwun ibox... "
Nuzul Hidayat
" Apple PI bagus "
11 August 2016Todes ET
" Menjual gadget2 terkini, harga lumayan tinggi. "
10 June 2016Zurpriandi
" Nice service "
28 May 2016Virgananta Bintang Sandi Putra
" Thanks for the good service. It's better to purchase in the middle of the noon when the all Customer Service are ready. Pity for them to handle many customers in the morning, so they cannot handle one customer well. But, they do a great job. Thanks. "
23 May 2016Stevan Konstansius
" Get your Apple devices here "
10 May 2016Anindhito Irmandharu
" First Apple Store Retailer in Lampung "
09 May 2016Maynanda Zaka Praditya Sugiarto
" Apple resmi indonesia "
21 April 2016De Soleh
" Apple "
03 April 2016Afnan Romsi
" awesome "
28 February 2016Pitou Nya
" Macbook Pro 13" Retina 2015 👍🏻 "
02 February 2016