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Vyaana Resort Gili Air

Lombok Timur, Nusa Tenggara Barat
Klasifikasi: Hotel and Villa
Alamat: Vyaana Gili Air, Gili Indah, Pemenang, Lombok, Nusa Tenggara Bar. 83352, Indonesia
Rating: 4.20
Telp: +62 812-3831-2300
Web: www.vyaanagiliair.com

Komentar :

Nastassia Marynina (01/05/2018 18:03)
Paradise

Morten Bjergstrøm (28/02/2018 09:31)
Nice "resort" placed in a quiet area of Gili Air. Very nice staff. Reasonable good breakfast. Great pool and located next to the beach. For Indonesia though very expensive.

Malik Mazhar Sheikh (29/01/2018 03:32)
Service was great, Pitu and team took great care of us. Not rating higher as certain improvements could be made while some aspects are inherent to the location. (1)They could improve the lighting in the rooms, with all lights on at night you still don't have enough to read or look for things (there only one read light). Even during the day it's hard to find things with blinds open. (2) They limit 1 headlight per room for walking at night which isn't enough given how dark it gets outside at night. (3) Beach is okay, the area is secluded which is good but it's not ideal for swimming with shallow water and seaweed all around. (4) Daily breakfast was average at best, they don't have full kitchen so this explains the food quality. (5) Bugs and mosquitoes constantly get through somehow. Vyaana is about 15-20 min walk away from the main area of the island, where there is good food. Nearby food options are there but quality isn't great.The bar next door is cool, they do fire dance at night.

Lilik Nurindahsari (23/12/2017 09:22)
no

Maximilian Burger (12/08/2016 15:38)
We had bedbugs in our room and I had more than hundred bites after the first night which ruined the relaxation of the rest of the holiday.
We didn't get any discount or refund or a sorry. The rules of the hotel wouldn't allow that. To be fair, we were allowed to move into a new room and they paid +-10 $ for medicine. Furthermore they gave us great advices like using more mosquito repellent.
Having itchy bites for the rest of the holiday and no good will by the hotel is pretty bad. But then the manager even tried to blame us and said, security staff saw that our room door was open during the night.
This was a lie. Apart from that, I haven't heard of bedbugs that need open doors.
The worst part of the whole story is, that the manager used a simple employee (night security) for her story to blame us. Pretty infamous.
Bedbugs happen and I don't blame them for having them. If they had taken us seriously and dealt with this situation in a professional way this review would have been a lot better.
I hope that by now they looked up what a bedbug is and that closing doors or mosquito repellent are not the measures to exterminate them.

Melati G (04/08/2016 12:37)
Beautiful place and wonderful management! Continually attention to details is given. It is clean, fresh and peaceful, a bit further away from the bustling centre and just a little piece of heaven really! Highly recommend it.

Fabio Gomes (13/06/2017 20:36)
Muito acolhedor, limpo e com staff fantástico.

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