Komentar :
Niken Fadya (27/05/2018 03:58)
The place is very good, and huge. There's a food served by hotel services and it's very delicious. And the prices is very expensive, but it's reasonable.
Anita Wulandari (04/05/2018 07:31)
This is one of the best hotel I'd ever stayed! The reception staff was very friendly and informative, she answered all my questions with smile and patience, thumbs up! I got room in the corner, on 14th floor, the view was amazing! You got both view of sea and mountain as well. The swimming pool was nice as well, the view is good and the size is enough. As for me, one thing they need to improve is the taste of the food, it was so so, but the variety was okay. Surely I will stay here again next time 😍
Arya Shinta (01/05/2018 23:07)
This is 5* hotels yet I don't feel like it's 5* service. The phone in our room is broken both in the bedroom and toilet, so we can't communicate to another room of my families. Also, the floor is very dirty, breakfast should be better taste, I tried chicken porridge and its horrible too salty.
We booked ocean view rooms and pay for the typical specific ocean view rate, in fact we got the city view room and couldn't change the room since its full booked. Very disappointing.
The service is very slow, we waited for 45 mins to get the concierge took our bags while our trip to airport was another hassle since this hotel located in remote area.
Would never stay here again.
reynal dianto (12/04/2018 04:14)
Hotel yang cukup mewah. View laut yang indah. Suasana yang ramah. Parkir luas. Lingkungan asri. Kamar tertata rapih. Fasilitas lengkap. Hanya harga lumayan agak mahal. Makanan standart.
Billy Pramboro (18/03/2018 05:50)
Great hotel, great view. Worth experience for bargain price. Definitely will be the only one place to stay when i came back to Bandar Lampung!
Dawn Williams (12/02/2018 03:26)
This really is a nice hotel. The food in its restaurant is always delicious and the staff are always friendly and do all they can to make your stay nice.
Be aware, however, especially if you are American, that there is a strict policy on what you can wear in the pool. A regular men's bathing suit in the U.S., which is all my husband owns, is not a allowed. No one - even the manager- can explain why. They allowed him to change into shorts from their fitness facility, which did not hold anything in, if you know what I mean. Made NO sense and no one could tell us why one was acceptable and the other was not.
Rambu Jalan (23/01/2018 03:56)
nice hotel. staff are helpful and responsive for any request. check in went smooth and without hassle.
room is nice and well design. bathroom is clean and well maintain. the only issue i had on the bathroom is hot water is not running properly.
breakfast is ok with good variety of menu. you can have the usual poached egg or some traditional foods. unfortunately the breakfast staff was not as responsive as the front desk. i ordered hot water and it took 2 persons to take our order and 15 minutes of waiting before it finally arrive.
but overall it was a satisfying stay and one of the best experience staying in Novotel hotels.
Kris Kurnianto (13/01/2018 14:36)
Always love this hotel...
Congratulations on the newly finished chapel... Looking very good from where I was standing... A perfect place for the biggest day... The high ceiling on the exterior was astounding...
The pool is even tempting...
This hotel... A highly recommended one...
Maman Abdurahman (02/12/2017 13:51)
Nice view and place, good hospitality, friendly staff.
A litte bit longer time to get cooler room. The room need more soundproofed.
And where is the Qiblat sign in the room? At least you should put North sign in every room
Bayu Prakosa (22/11/2017 10:51)
Nice place, nice view fr room but need more maintenance for sanitary
Wulan Fuji (15/11/2017 09:13)
+ stunning views, spacious and clean room, comfy bed, friendly staffs,
- at past 3 PM and my room hasn’t yet cleaned. They said because all rooms were full so they had too much on their plate. And they told me to wait.
- went to the restaurant to have lunch. Unfortunately, there were no clean glass available and the only two water dispensers were almost empty. Some food were run out.
Julius Pattinama (07/10/2017 13:42)
My first time in Lampung. The hotel has a very nice ocean view, good swimming pool. However when we entered the room it was very hot on the afternoon, Need 3 hours to cool down the room with powerful AC. Semi open air aisle makes the hotel even hotter and the sound of mosque outside get in to the room. The car entrance is not clear and it's very dark at the night time. The hotel should make better and clear sign, not with the 10w light entrance sign.
This big hotel only provide 3 elevators that makes the guest wait for 10 mnts to get the elevator in busy time.
Wahyu Sudiro (01/10/2017 05:32)
The room is great. I love the big shower head. My only criticism is the elevators and the area in front of the elevators are hot.
Green Earth (21/09/2017 05:42)
Nice hotel, nice sea view from the restaurant, clean environment, and I like the swimming pool design, and modern building.
mY nAme Is (18/09/2017 12:27)
Best dual view and nice wedding chapel, but expensive
Ilham Amanah Rangga (04/08/2017 00:46)
Cozy and comfortable. The pool and food options are great, but bathrooms need improvement
George Adriaansz (25/07/2017 01:40)
Good location, good view, and good service
Purnomo Pringgodigdo (30/06/2017 06:52)
It was a very pleasant experience stayed in Novotel Lampung. I got a very good room view (maybe you have to ask for mountain and sea views).
Their breakfast were stunning, with their various menu for breakfast. My favourites was their local menus, such as Gulai Iwa dan Pindang Iwa....
And for the staffs, dont asked it anymore. They gave me not only excellent service, but also the nicest smile I ever see in Lampung. One of their excellent services was when I need to change my room, which more suitable with my 'situation', they tried to facilitate me while allowed me to wait it in my room even its time to check out.
Generally, I love this place and would love to come back if my financial situation allow me too :)
raditya aryadi (24/05/2017 07:26)
I have stayed here for two nights. I think they have a comfortable spacious room. They also have a big ballroom that can be used for any event. Dislike: the banquet staff didn't clean the glasses properly.
Lucia Sandra (10/05/2017 11:51)
The room is spacious, very nice and clean, with modern look. Novotel Lampung has great view! Especially from the dining hall, you can see the ocean and mountains altogehether. The breakfast meal is also very nice because they offer various dishes; western, asian, they even offer "jamu" (Indonesian healthy drink made of natural ingredients). I will definitely recommend this hotel.
Muhammad Rahim Wasesa (21/04/2017 07:38)
Classy service from the biggest Novotel in South East Asia, nice room, good outdoor view, swimming pool, and of course nice breakfast as great convenience for any guests.
Diana Bachtiar (17/04/2017 01:47)
We had a stay in Novotel Lampung in December to spend the end of year, and I was very pleased with the service, facility and the ambience. The sea view from the hotel was marvelous and I could not help my self to be amazed by the beauty of the sunset and sunrise from my window.
There was only one thing that upset us, we were not be able to use the refrigerator in the room as we had to confirm when we booked the room. Funny. As the other rooms that we had, allow us to use thr refrigerator. Oh, we booked three rooms.
However, I am happy staying in Novotel, as always!
Harry Witriyono (13/04/2017 04:10)
Nice hotel and have Islamic religion facilities
Ryandra Narlan (03/03/2017 00:51)
Great location and view, large room. Enjoyed breakfast with a lot of menu.
aditya hendrawan (31/01/2017 15:26)
good service, and good ocean view
juwita saptomo (01/01/2017 01:22)
If you stay in sea view room, you'll get the beautiful view of the sea. The breakfast is many variety just like other Novotel. The pool and the gym is good.
Rachmat fauzan (27/12/2016 06:34)
Very well hotel,
There are many entertainment at the hotel, such karoke, massage, spa, resto, and club.
Recomended for bussiness and family
Krishna Wiharsa (16/11/2016 04:50)
Being one of the most proper chain hotels in Lampung, you don't have much options. The view is good and facility is good. However they need to improve their service quality. For starter, the receptionist refused to provide the second room card as I needed to insist before they gave me one. Then the toilet stuck and I had to call housekeeping twice to get it checked, but not entirely solved. Service in the restaurant was not exactly professional as well. Much room for improvement.
Caroline Gan (04/11/2016 04:08)
Clean and really good sleep. The service was fine but the food was allright.
Allan K (29/10/2016 01:55)
Pros: big swimming pool and room
Cons: poor service: no bell boy - carry your own luggage to your room
Thomas Stur (05/10/2016 00:34)
Modern hotel, nice ocean views, freindly staff
Ashri Prawesthi D. (03/08/2016 16:09)
Very expensive but not equal with their services. The food was not delicious enough. Room equipment especially bathroom didn't complete. The Air conditioner wasnt so cold.
ana nuranita (15/07/2016 11:30)
A hotel with complete packaging. A big room, clean, comfortable swimming pool, especially ocean view is so beautiful. The meeting room is large and comfortable. But, when I was here, one of the receptionist in front of lobby sangat tidak ramah, maybe she haven't smile.
Maria Gay Carrillo (12/07/2016 10:55)
Great views of the sea and very friendly staff. Try their local coffee.
Dihartawan Wawan (12/07/2016 04:48)
Good place for relaks, and close to many beach place vacation..
Billy Budiman (08/07/2016 04:48)
Very good view. Spa, club is close. Toilet at first floor smell.
Rudy Asahi (17/05/2016 21:17)
Clean, comfort, good food
Bagus Indra Prasetya (02/05/2016 12:49)
Very good facilties. Good room, gym, swimming pool, food. I will be back