Komentar :
George Adriaansz (04/05/2018 02:43)
This hotel located in the center of the city, but not surrounded by malls, restaurants, and place of interest. The beach could reach by crossing the main road by walk because no bridge use to cross the road safely.
The building was not new and lack of maintenance that reflected by old lifts, bedding, furniture, and accesories. The amenities were minimal and the bathroom floor and bathtube are slipery.
Breakfast include in the room rate, various dishes served to the guests but the taste are not delicious enough. The restaurant also offered national and intercontinental menus, but again, the taste could not fulfilled your taste but satisfactory. The is swimming pool and fitness center could use freely by the hotel guests
Kneysa Sastrawijaya MC (21/04/2018 07:30)
The Hotel always nice.. and more than that if u have accord member it more be nice... discount everywhere.. hahaahhaa
Arief Laksono (20/03/2018 22:01)
Been a while since my last stay. Seems they have been renovated the rooms. Excellent service as usual from the staff. A bit worn out bed sheet, found little holes in theirs. The bed cover make my legs itchy, probably because of dust. The breakfast is as excellent as I remember. In fact their extensive breakfast was the one who keeps me back and choose to stay there again.
Praydie pratama (22/02/2018 00:32)
Comprising 198 rooms in total, this hotel is the ideal choice for business trips and holidays alike. Guests are welcomed into a lobby with a 24-hour reception and check-out service, safe, currency exchange facilities and lift access. There is a games room and TV lounge on-site and dining options include a bar, pub, restaurant and room service. Those wishing to dance the night away can do so at the hotel's nightclub. Business guests will appreciate the conference facilities and Internet access (fees apply). For an additional fee, guests can make use of the laundry service and there is a car park for those arriving by vehicle.
Rooms
The spacious and contemporary rooms are designed to create a home-away-from-home for guests. They come equipped with double or king-size beds, a direct dial telephone, satellite/cable TV, Internet access, an in-room safe, a minibar, an ironing set and tea and coffee making facilities. All of the rooms have been fitted with individually regulated air conditioning and they also feature a private balcony or terrace.
Restaurant & Food
The Square restaurant offers Asian, Western and Indonesian cuisine, open for breakfast, lunch and dinner. Colors restaurant overlooks the swimming pool and features Mediterranean and Asian cuisine with evening entertainment, open for dinner.
Activities & Sport
The outdoor swimming pool is the perfect place to cool off or just relax by the water's edge with a drink from the poolside snackbar. Sun loungers and parasols are also provided. Active types will appreciate the gym and tennis courts (tennis lessons can be booked), and fans of the fairway should head to the hotel's golf course. For an additional fee, guests can enjoy the sauna and hot tub, or unwind with a massage or Thalassotherapy spa treatment. There is also a pool/snooker table in the hotel (fees apply).
Nyamun Sunoto (22/01/2018 13:52)
Great hotel, there is swimming poll. Wifi is normal. Near the culinary places. From airport to this hotel using airport taxi is 70.000.
pebri rusmawati (03/01/2018 12:42)
Great hotel with superb service, check in was quick. Dede in the front office was giving a great help. Breakfast was superb..... has loads of variety n fresh. All the staff were polite n friendly. Fully recommend this hotel. Thank you.
OSWYN WATTIMENA (16/11/2017 09:09)
Perfect place to stay in Balikpapan while you take your holiday there. Green place, delicious food, warm hearted staffs and of course beautiful view inside and outside hotel.
Very recommended and yes, I will stay in here again for sure when I visit Balikpapan again.
Keep improving to have an excellent services.
Bob Sabran (05/11/2017 09:32)
Price to value is very good. Room is big, amenities are nice, swimming pool is fun. Breakfast variety is good, tasty and include many local delights.
hansen wiranata (01/11/2017 09:14)
Staff are friendly and polite, room was clean and big. the problem only with water, yellow and need to wait until 10 minutes to be clean. Best breakfast in the city (those breakfast which never failed anyone, delicious traditional food and I really like selection of bread with sausage, bacon and frittata .
Oswyn Wattimena (13/10/2017 14:17)
The only thing I love in this hotel is the food. The concept design of the hotel is good enough. The lobby area I think it is a little gloomy. Need more lighting. The lobby area is huge, but the feeling is like in the empty room because there are no welcoming decoration. Need to improve the interior design especially in the lobby area so that the guest can feel the warm greeting. The Facility is quite complete, and comfortable for a family with the children. The air conditioner need to be improved, too warm both in lobby area and in my room. Even I feel cooler when I'm in the corridoor. The temperature of water in the shower is quite difficult to control. Need some time to set up. Overall rating is just ok.
Hutahaean Ray (30/08/2017 00:22)
One of good hotel in Balikpapan.
Great ambience, calm, clean and good view.
Located in the centre of Balikpapan, ease visitor to access centre of Balikpapan, modern or traditional market.
Food is quite standard but the staff quite warm
Ira Hapsari (09/08/2017 16:09)
This is the worst hotel I've ever been. The service is so awful, they didn't change our towel and bed sheet. The worst part is they took my laundry bag without my permission which I've never signed the laundry list paper and tomorrow i would have to catch early morning flight. This is so stressful.
I've been stay in other Novotel hotel, but they never ever did services like this. I 'm really disappointed with this hotel. You guys better check in the other nearest hotel, there are many hotel around here in Balikpapan which better and better than this awful hotel.
Diego Vasquez (31/07/2017 10:08)
Good infrastructure, and friendly/helpful staff.. however, rooms are not clean enough. Despite that it is still good value.
yogih sugisnawan (30/07/2017 21:43)
The staff was very helpful,nice room even though the bathtub still on...😥
Lusy Solichin (29/07/2017 04:46)
Great food, helpful management and friendly staffs. I had a wonderful stay in that hotel. Will recommend friends and families.
Driya Amandita (18/06/2017 12:08)
Good rooms, relatively large in size. Food quality is better than average. Recommend booking through travel agent. Cheaper, at about Rp600-700k regular rooms.
Reno Bagaskara (18/06/2017 09:24)
Situated near local biz district. The hotel itself was a bit old, but well maintained. Around 30 mins form the airport.
Novi Abdi (17/06/2017 16:46)
it's a standar, sometimes even lower it's own 4 star hotel standard--no creativity, very standard hospitality, with bad food, ...
Arryo Putra (16/06/2017 05:15)
good hotel. good food
but not clean enough
A Balan Sothinathan (23/05/2017 14:29)
Breakfast has good selection. Staff are very courteous and friendly.
Muhammad Bin Akhmad (12/04/2017 17:08)
More comfortable than others hotels, make every visitors enjoy and stay in hotel
Greg Hancock (23/02/2017 22:06)
A big thank you to Lisa, Reza, Nanda, Yotto, Nandi and the rest of the staff for making our stay special at the Novotel Balikpapan. We will be back. Thanks again. Greg Hancock and Gita
Inggita Notosusanto (07/02/2017 15:29)
nice location at the center and near the water - where we go to hold events and exhibitions.
Henry Erik Estrada (07/01/2017 15:06)
Big suite room with complete kitchen. The sofa and TV in living room are large. TV in bedroom is smaller. The bathtub is awesome. So does the pool. Too bad there were ants in the room. And 1 staffs with black uniform was rude during breakfast.
nayla rizkina (29/12/2016 06:25)
At first, iamnt expect too much with this hotel. But, wow. This hotel is awesome.
Zidni Ahsan Budi R. (05/12/2016 06:57)
The Hotel is nice bathroom is nice The room quality is Nice I'm really relief to stay here
Ray Kailimang (24/10/2016 05:11)
nice breakfast, good and friendly staff, hotel room ok... sayang maintenance gedung nya kurang dijaga
skillgear (31/08/2016 07:37)
This is a very cozy place to stay!
Heri Krisdiyanto (23/08/2016 15:04)
Nice, clean and quite place
Heri Martanto (04/07/2016 03:43)
Calm and warm stay. Good place.
N 42 NG (24/04/2016 13:38)
Center of the city. Very beautiful oceans view.
Rama Renspandy (04/02/2016 15:20)
Overall a nice hotel with okay room. One of the notable feature is its spacious lobby. Pool with seaside view also a big plus.