Komentar :
Wendyana Suryana (13/05/2018 03:07)
comfortable hotel, fast service, a very cozy atmosphere, a favorite lagoon access room, a swimming pool that can make you fall in love, with a depth of 1.5 meters, a suitable price
fachreza akbar (03/05/2018 01:57)
Had a pleasant stay in this hotel. The hotel was beautiful, room is clean and neat, breakfast were okay and the services were great. Oasis lagoon sanur are good both for family or couple. Best rooms are the one with direct pool access..
Elise Waldron-Young (26/04/2018 12:35)
The room was great! It resembles the pictures, however the walls are very thin! I could hear a rooster at 3am, loud guests in the pool, children, does slamming closed, ect. The front desk staff was hit or miss. 2 or the 3 I interacted with were rude. One said she'd work with me but didn't. So apparently the booking site said breakfast was included and none of the confirmation info said otherwise. But they had information that said to exclude breakfast. All of my friends had breakfast included except me. The second woman I worked with said, "well you got a cheap room so there's no breakfast" which I found to be quite rude. Upon leaving the front desk called the taxis for us and for one of us they called a larger taxis, which charges more (for one person) after quoting us a lower price. They also over charged another friend for her room, when she told them and asked them to let other guests know before booking what the actual price of the room is. The lady nonchalantly said this was simply due to the hotel being sold out that night (yet I booked my room way after this issue). Long story short, the front desk does not handle issues well. They cannot fix problems. I'm not sure if they simply will not out cannot, but I would not recommend them to anyone because of the poor quality of service.
Jack Zucchetto (22/04/2018 07:55)
Food here is bad. Service was great, there are lights hanging off walls very close to the pool. The pool itself is pretty fun though.
Marc Keller (08/04/2018 10:53)
A fantastic boutique hotel in Sanur. Great pool, strategic location and fantastic staff. Short walking distance to the beach and a number of excellent cafes, restaurants and bars.
charlize dasilva (06/04/2018 02:03)
all staff were so lovely, friendly and so helpful making our stay more enjoyable. the room was very nice and cleaned daily and stocked with plenty of coffee, water and bathroom products. The only thing i could fault was the water in the shower going hot and cold and not being consistent which is not a big issue for me as our entire stay was most enjoyable and i would recommend your beautiful hotel to family and friends
Linda Popovich (08/02/2018 09:06)
We enjoyed our brief stay at this hotel. It was clean and the staff was very friendly. It was a family type hotel but the kids were all very well-behaved. Overall, a good experience.
Ted Yukawa (13/01/2018 10:56)
Peaceful pool. Great location. Clean room. Good price. All amenities except hair conditioner that I don't use.
Julia Rose (04/10/2017 16:47)
I really enjoyed my stay at Oasis! It is so fun to jump into the pool right from your room. It has an amazing restaurant and bar right out front and one of the nicest staffs in Bali. I enjoyed walking the streets at night and looking at all the fun places to eat with live music. And has a beach only a five minute walk away. My boyfriend and I also did the romantic dinner and the food was AMAZING. They are so welcoming and nice here. Definitely a must stay in the Sanur area.
Rachel Ryan (21/11/2017 12:15)
Stayed in a lagoon room which was fantastic. Staff were extremely helpful and the buffet breakfast was satisfying. Great location with restaurant and shops close and the beach is not far away. I hope to return.
Marco Dickel (05/10/2017 04:13)
This place doesn't even deserve 1/2 a star. I arrived late, approximate 2 pm. My room wasn't ready yet and I have been told to wait in the lobby. I immediately noticed bat excrement's all over the chairs, I mean all chairs; I told the reception about my observation and have been told that it is difficult to clean the fabric upholstery. duhhh … DON'T use fabric upholstery! Just disgusting.
I was given the keys 45 minutes after my arrival which during this time nobody updated me,again, just bad initial service and observations.
I finally made it to my room. Newer interior and at first glance clean and neat; I asked for additional pillows which arrived shortly after inquiry. i noticed yellow stains on the pillow covers and noticed a horrendous smell of human sweat and probably other stuff. I checked my existing pillow sand noticed the same problem, even the mattress.
Do to being tired I finally fell asleep. I woke up several times during the night and always noticed the smell of sweat on mattress and pillows.
I made it through the night and was at the breakfast area at around 7 am; the breakfast area is an integrated restaurant (open to the street) that serves alcohol at any time. I asked for bacon and have been told that the hotel is 'Halal'.... what kind of BS is that? Serving alcohol but not real bacon? cheese was dry sliced cheese (probably Indonesian Kraft singles) that were bridle and difficult to eat; only one type of lunch-meat that they called beef bacon (not at all and almost uneatable); mind you that I didn't see any local (Indonesian) guests in the so called 'Halal" hotel! Again BS.
I checked out the very same day with some difficulties getting my additional 2 days refunded. It took about an hour on the phone with hotel.com hence I paid with credit card; my first day was not refunded even after my complains.
I do not recommend this hotel mainly because of cleanness. Too much money for the value, despite several positive reviews as well as friendly staff overall,
Stephen McHugh (04/10/2017 17:21)
Prime location, amazing pool that you can access right from your room and the staff is very helpful. Plus, the beach is 5-10 minutes away and Oasis Lagoon Sanur has a beach club area with chairs, umbrellas, towels and staff. This hotel offers a buffet style breakfast . The best I have had in Bali! Great food, fresh fruit and good coffee. It is the most important way to start your day before long adventures through Bali!
O Key (17/09/2017 23:50)
Great first stop after flight in or out
Joey Jiang (13/09/2017 01:38)
We stayed here for 4 nights with parents and young children. The rooms are spacious with pool access. Perfect location with many restaurants nearby.
Raelene Scott (12/09/2017 09:38)
We found the hotel to be very clean and comfortable. Anything we asked for was delivered very promptly and always with a smile. The staff are fantastic. Darma, at check- in was awesome and Wira ensured that we had everything we needed during our stay from pool towels to ashtrays. The buffet breakfast was great- a good variety and eggs cooked to order.
Thomas Lincoln (11/09/2017 06:48)
Positives Staff beautiful, Breakfast was great lots of variety, Hotel room very average. Close to everything.
Negatives Bathroom not cleaned properly. Marks on my pillow cases. I expected the rooms to be a bit more than they were.
Dark and uninspiring ..There was nothing that made you go WOW or want to stay in the room as a couple. Very bland not4 star at all more like 3 if that. The window in the room that lets you watch your partner shower or go to the loo was ridiculous. Will not return.
ANNA ROSIDA (25/08/2017 01:43)
Very nice to stay here. The hotel interior kind of rustic and nature based on design. The room and staff are excellent
Erik Salminen (12/07/2017 06:24)
Stayed here for one night passing through Bali on our way to the Gilis and we were more than pleased with their service and the facilities as a whole. The room was clean, had a comfortable bed and a big shower 😊 Breakfast was also varied. If there's anything to complain about it would be the prices in the hotel bar and restaurant which are a bit steep considering the drinks were average at best. The food was good though.
Eric Suryadireja (03/07/2017 01:36)
A modern tropical theme hotel right in the heart of Sanur nightlife. The lagoon access room is the best choice to pick. Hardy's Mall right beside this hotel & close to any restaurants. And the staffs are so friendly.
Jessica Kristanti (28/06/2017 06:17)
The hotel is amazing its really comfortable i stayed in the duplex but the problem is that on the 2nd floor there is no tv
John Hendarta (17/06/2017 05:18)
Overall I had good experience. The swimming pool was awesome. You need to fixed your internet connection as it's so slow and hard to connect and increase the variety of your breakfast
Loes van Dijk (21/05/2017 07:12)
Really nice hotel with great pool and staff. They will help with everything and make your stay as pleasant as possible!
dub aradea (11/04/2017 14:27)
D dapoer Nice places love it
nis-7h (23/02/2017 03:39)
Good place to stay in sanor, easy to find it. And they serve a halal food
Gary Allardyce (05/01/2017 13:01)
Visited restaurant only. All our meals were good.
Charlie (29/11/2016 14:09)
On their website it says it's non-smoking hotel. A total lie. Omg.....this hotel was full of smokers, it was disgusting. Couldn't even take the kids to the pool without having smoking in your face. Can't keep balcony door open as everyones smoke from their balcony fills the room. Bathrooms could do with some mould remover & a darn good scrub. Stairs extremely steep going to upstairs bedroom, not for anyone over 50yrs. They need reinforcing too as are loose. Right next to Hardys store. Location fine. Restaurant undergoing renovation at the moment. Very helpful staff on reception. Drinks VERY expensive at pool, same price that Hard Rock charge!!! Oh....and the roosters....aaggghhhhh. ..forget sleeping in at this hotel, you wake up when the roosters start which is about 3am!!!
Otonashi Saya (14/09/2016 10:36)
Love the service from the every so friendly staff who are always on hand, and room's are kept very clean. Would recommend a room near the pool ;)
Quite location with decent internet speeds for Bali for use of Facebook and so on, and breakfast buffet was good enough food to start the day.
timyee88 (02/08/2016 16:40)
Floor of the room was filthy when checked in. Don't think their housekeeping is up to standard. Water pressure in the shower is terrible. Internet fairly slow. Breakfast in infested with flies. Buffet chicken was off. However, service is friendly and understanding. They do their best to help. Management needs to improve the facilities. Only 4 years old but seems like 20 year old hotel.
Andrea Azzqy (26/07/2016 11:50)
Its really good place!!
Man i wanna have second round
Aksara Films (21/06/2016 18:48)
Hotel bagus, pelayanan ramah dan bersih. Sarapan pagi beragam, chef profesional.
Renato Sop (28/05/2016 12:11)
Nice Restaurant but: the soundsytem is horrible and the sound they play while you wat dinner is a reason not to go there anymore. Bali-Techno followed by Celine Dion a.s.o....
seminyak kerobokan Driver (01/03/2016 01:12)
Very nice and friendly located well on main street and eassy access to the white sandy beach sanur. Price is perfect with the service. i will recommend it for you hotel in Sanur
George Kontos (27/09/2015 10:53)
Construction next door destroys any chance of an afternoon kip or sleep in. And at back of hotel constant beeping from traffic due to blind corner intersection can drive a person insane.
Lagoon room the best choice tho noise from any early morning or late night people at pool area and be an issue.
staff and hotel are great, and location good for Sanur.
Safi Saelendra (18/04/2015 23:06)
Good hotel. Good service.
Good location if u want to explore Sanur area.
Nice room with exquisite pool.