Komentar :
Emma Lynch (23/05/2018 09:50)
We have enjoyed our stay at the Mercure. The hotel is in a good spot for getting into Sanur, about a 10 minute walk.
Rooms are big and well maintained.
Staff are wonderful, helpful and very friendly.
Spa treatments are amazing, would highly recommend if you are staying here.
We will stay here again if we return to Sanur.
Stephen Warburton (12/05/2018 12:43)
My wife and I stayed for the second time at this good hotel. It is set on a decent beach with spare sunbeds available at all times and with an unlimited number of options for food and drink all nearby. The room was comfortable, quiet and clean. The only negative was the air conditioning in the room, whilst always working, was not up to the required quality.
Dian Kumalasari (01/05/2018 04:56)
Good place to spend the night in a quiet place. Not crowded, peaceful place. But they need to pay more attention in their buildings.
Pirdo Sitohang (27/04/2018 06:30)
Very nice cottage. It has private beach dan 2 swimming pool. Excellent breakfast with variety of food.
Kirsi Malin (08/04/2018 05:44)
Pure paradise! Green surroundings with all the animals. Supernice, very helpful staff and great laid-back holiday atmosphere everywhere.
Elaine Mcadam (16/03/2018 18:47)
A very nice traditional Balinese hotel. Great spot on the beach. Could do with a bit of an update as long as it does not lose its charm. Food good. Handy for local reastaurants. Had a great week long stay really enjoyed it .
CM Long (11/02/2018 01:08)
The room was dated but we still loved it. Stayed in a deluxe room. Finishes are old but the room was huge with two bedrooms and two bathrooms and two TVs. Pools were great and well located in the complex. Generous breakfast. Staff are all really lovely and cannot do enough for you. Yoga studio located on the grounds. Will definitely stay here again.
Yuko Kimura (27/12/2017 11:07)
This is a beachside resort with its private beach with two swimming pools and tennis courts. The cottages are in the woody yard and full of flowers and wild lives. Staffs are friendly. They clean and maintain very well. Easy access to the beach as well as to the town with their free shuttle service. Please reserve good grade rooms. You won’t regret!!!
Pollita Weber (14/12/2017 20:30)
We stayed at Mercure Sanur Resort last October .. a Resort for people who just want to chill , be at the pool , eat , take a nap in front of the beach , chill and chill and nothing but chill .. The place is quiet and clean .. the Resort needs some need refurbishment but all in all hey have a great staff , the restaurant from the Resort is just in front of one of the pools close to the beach with great food , Bali Dance performances at night depending on the day and breakfast buffet everyday.. the Staff is not sooo good sometimes they are overwhelmed with so many guests but the food is good.. probably not the most hype Resort of Bali due to the location but for a break from the crazy life in the Island is good.. NEXT TO THE RESORT there is also some small food places to eat and next to the restaurant of Mercure a wonderful bar / restaurant from the one I did a review too.. so just enjoy your time !
a Lee (23/11/2017 06:32)
Nice place. Vintage. Cultural. Friendly people.
Marcel van Hulzen (30/10/2017 10:02)
We been here for the 3rd year in row, beautiful resort, friendly personal and always helpful. A really good place to stay and relax and enjoy Bali.
Sophi Damayanti (13/10/2017 00:48)
Nice and quiet hotel. Large swimming pool. Near to the beach. Love it. One thing lack: need to improve halal food breakfast variation .
Krzysztof Starczak (06/09/2017 08:38)
Nice hotel with beautiful beach and surroundings. Breakfasts ritch with different kind of food including local cuisine, everyone will find something tasty. Hotel is not enclosed is any "tourists ghetto" so You can see the local life right behind the gate and take advantage of wide variety of restaurants, SPAs and so on. On the other side rooms (mine was called "superior”) definitely require some maintenance and thorough cleaning. First room I've got was awfully dirty and didn't even had a bed lamp (there was a torch attached to the wall though =-O). Pics on their website show only rooms of the higher standard so you might get disappointed like I was. Otherwise I had pleasant holiday on Bali and can recommend the island to everyone.
patrick farrow (17/08/2017 02:08)
Beautiful setting, lovely staff. Rooms a little tired but big and functional. Buffet breakfast is beautiful.
Peter Gray (26/07/2017 02:25)
Pete Australia Jul 2017
Great location beach is fantastic, hotel needs major refurbishment it's extremely outdated and old. It doesn't have a gym or a indoor cafe area. All the staff are always polite and friendly. Rooms are good and the bed is magnificent. We had a great time I would come again but it's at a stretch a 3 star because of the facilities.
718 Mayens (25/07/2017 23:28)
Good place. The proximity with the restaurants and the sea is very good. The breakfast offers a lot of different food (hot and cold). The rooms could be more clean (specially in the corners and in the bathroom) and the wifi was terrible. But without that this is a nice place to be in Sanur.
Adrian Chadwick (09/07/2017 13:08)
Rooms nice, god aircon, kettle and coffee (nice suprise), fridge, tv with international channels. good pool area (although in need of some repairs to paving), on the beach. Breakfast buffet very good. Close to few good places to eat. No proper bar or evening entertainment area.
Hans Admaja (02/07/2017 02:43)
Awful internet connection.
Unstable and inconsistent network, pointless captive login only to cut the connection and force user to reconnecting with unpersistent login session.
You need luck to reach one second of constant 300KBps (this is with laptop). Crossing you fingers for usable connection with smartphones.
+
Caring services.
They knew I came with extra people and proactively offered extra beds with no additional cost.
I took a walk around the area with slippers and they became worn out immediately due to rocky path and sands (shame on me). The housekeeping saw that and replaced them, and even put an extra pair.
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No gym. While they have swimming pools, one tennis court, and one table tennis table, I hardly see it as compromise as using the tennis court itself requires reservation eventhough that there was no one using it at the time. Often I took a peek and the court was empty while the booking schedule was almost full. When it came to my turn, I simply didn't feel like playing anymore.
Dimas Bagas Suryawan (30/06/2017 22:40)
This resort hotel has a spacious room with a big enough bed for 2 adults and 2 todlers, their facilities such as as kids club, tennis court, swimming pool, beach club, etc made us just wanna stay all day in the hotel.. Overall we are satisfied staying here
Darmawan Suandi (24/04/2017 21:19)
Room was ok, i like its buldinf that is calm and green looks. Food was so so, as usual mid level hotel in Bali. View is great.
Mad German (22/04/2017 07:19)
Nice resort. Clean beach area. Two pools. Great breakfast. Free shuttle service to supermarket.
Philippe Jeanty (19/04/2017 02:35)
First the positive: good AC in the room... There is a beach with calm sea. The beach itself is not particularly impressive in spite of the beachcomber efforts to keep it clean. The water is very shallow for long distance, great for small kids. We only took the breakfast and it was ok. Croissants were a little soggy, omelette greasy in spite of requesting no oil, tomatoes like cardboard and so for the pineapples. Papaya were good. Cappuccinos tiny and getting sweetener a daily fight.
The conference room AC was not working and temperature was awful. This was not an impromptu meeting, and the management clearly should have addressedthe issue ahead of the meeting.
Internet was terrible, breaking down all the time and requiring constant reboot and reconnecting.
Lots of stairs.
Petra Chaloupkova (16/03/2017 14:32)
This is great resort if you are looking for not too busy spot on Bali, but at the same time you want to have places for dining around. It has great beach with no waves so you can easily swim. Staff is nice and rooms are spacious with balcony. Bungalows are in the park so it is very relaxing with sound of forest. It had good spa with massages and yoga studio is right next door. I had to deduce one star only because when I arrived bathroom was not clean. They need to improve that.
Harish Nagraj (01/03/2017 07:43)
Very friendly staff and good facilities, place is a bit dated. Variety of food menu could be improved. Beach is lovely and private.
Kevin Blair (20/01/2017 06:11)
Great location and lovely beach. Traditional setting for the rooms and staff are helpful.
Oktri Yusroh (31/12/2016 03:46)
Love this place a lot ! For sure will come and stay here again.
Bagus Suyoga (09/12/2016 03:15)
a hotel located right on Sanur beach. The beach is white sand and safe for swimming.
Mary Eve-lyn Mason (29/11/2016 12:03)
Top place beautiful gardens they have a Market in the grounds the last Sunday of the month on the beach
Shinaki yuteru98 (24/10/2016 12:22)
Good resort, but need more configuration about the wifi, mine already have visited this b4 and good, great vacation
Janine Garland (11/09/2016 09:07)
The resort has beautiful surroundings, close to beach, the staff were friendly and helpful I totally enjoyed my stay and would return again.
Normann Aguilar™ (11/07/2016 22:10)
I find it hard to believe that this resort is a Mercure branded and managed property. It doesn't have the quality that a Mercure property that I expected it to be.
This resort style hotel is very quiet and peaceful. It has a very close access to the beach which is well cared for and maintained by the hotel. If you wake up early enough to take a stroll at the beach you'll find the resort's sacred cow Angelique to be combing the beach.
The hotel lobby is open and spacious however lacks in character and styling. The lobby can get hot regardless of its openness as it doesn't receive a lot of cool breeze from the ocean. The hotel grounds are well laid out and well maintained. There are two pools in the property and are clean with plenty of tables and seating around the poolside. There is free WiFi Internet available throughout the resort.
There is a Kids Club in the hotel however it lacks activities and fun things to do specially for kids under 4 years of age. The hotel doesn't offer baby sitting service and as such the hotel doesn't suit any family with kids under 4 years of age. For this I highly recommend Prana Hotel next to Mercure.
However room is very dated and in need of desperate repairs. The rooms are bland and lack in styling and decoration. The bed and bedside table in the room we stayed are impractical; the table and the bedside light switch is so far from the bed that you literally need to get out of bed to switch the light on or off.
The staff are all friendly and approachable. They Do their best to accommodate. Most of the staff that we encountered spoke English well. They do however are a little reserved and not talk much. I am not sure if this is because the type of clientele (European) that the resort receives or just overwhelm with work. During our stay we have found a number is European guest to be rude and abrupt towards the hotel staff, not sure if the hotel is looking after enough of its staff and their well being. As a guest, we have also experience this rudeness.
Overall it was an ok resort to stay. Should I come back again when staying in Sanur? Maybe not, especially if you have a young family with kids under 4 years old.
P-A Bouly (06/07/2016 17:35)
Nice hostel, with good accommodation and a nice beach
Ka Bi (15/06/2016 07:08)
Nice Hotel. A little old, but very quiet and beautiful Bungalows
Tim Moonen (08/02/2016 06:52)
Beautiful garden, next to the beach, nice breakfast buffet, decent rooms, very friendly staff, two pools
Steven Dekens (19/01/2016 17:44)
Nice hotel to stay the last days of your visit of 3 weeks. Relaxing!
R Fahsa (17/11/2015 15:31)
Old building and interiors, kinda spooky at night and easily get lost if you don't read the sign, Breakfast is not good at all. The only good thing about this place is their private beach