Komentar :
Jerry Zremski (01/03/2015 19:48)
I had to order flowers for a funeral in Singapore even though I am in the United States, and my experience with Jurliss was flawless. The web site offered many beautiful options. The one I picked was delivered promptly, and my friend, who lost his father, said it was the most beautiful flower arrangement the family received.
Kin Len Yu (20/10/2014 11:59)
Knowing Jurliss is just simply Google out, and of course the high review and prompt reply make me choose it as a channel to accomplish the birthday surprise for our friend. Our plan is to send a custom made album and a bouquet for my friend as a birthday surprise. The team really do out of their way to make our birthday surprise come through, where they willing to help us to send the photo album with no extra charge. And special thanks to Meng that always quick in replying with any of my inquiries and really help me to follow up on the album delivery and flower order. With the delay on the album, we are finally still able to make the surprise happen. Indeed the most excellence customer service I ever experience. Keep up the great work team!!
Jedidiah Tan (11/01/2014 21:53)
Highly recommend this florist to everyone! I have used Jurliss Florist ordering from the United States for the past 2 years and was never disappointed. They are quick, reliable, helpful and very reasonably priced, and above all they produce beautiful arrangements. I have tried other places but will continue buying from Jurliss because their website is easy to use and there was never an issue. Yesterday I suddenly remembered that I needed flowers for my Mama and placed an order at 1AM (Singapore time) on Saturday morning, Jurliss, dependable as always, delivered a gorgeous floral arrangement on the same day and Mama and I are very happy campers.
Jeremy Lim (13/09/2013 02:31)
To the owners,
Thank you very much for the flower and delivery! They were perfect for the occasion. It was my first time using your service and it was a smooth process. No fuss no hassle and your delivery notices were clear. I would highly recommend your service to others.
Cheers!
Victoria Lee (25/04/2013 11:07)
I ordered their promotional item and it was really really worth it, as I paid $38 for 3 roses and chocolates. My grandmother was very happy and loved the flowers alot. The flowers was also sent in a timely manner. Fuss-free online experience and I will definitely order flowers from them again. Thanks Jurliss Florist!
Arunkumar Krishnan (03/02/2015 07:21)
I am working in the US and wanted to send a bouquet to my wife who is working in Singapore on our wedding anniversary. After searching online i came a cross Jurliss Flowers and from the time they responded to my first inquiry, i know i had found the right place. Being far away from my wife, i wanted to surprise her with a beautiful bouquet to show her how much she meant to me and how much a love. I could not have asked for a better bouquet than the one they suggested. Simply awesome!! I would like to personally thank the customer service personal Meng for responding fast to my emails, being so friendly, helpful, caring and making sure all the details are taken care of and finally got the bouquet delivered to my wife on time (in fact earlier) as promised in the morning just before she goes to work. The happiness that i saw on my wife's face was priceless!! They even up dated me the moment the bouquet got delivered to my wife. I was worried that once you make the payment the respond might not be that fast BUT NO!! They email you and answer all you inquiries at any given time. I am so happy that all went as i had planned. Thank you so much Jurliss Flowers especially Meng for making it happen. I would definitely recommend Jurliss Flowers to everybody. You can trust them to get the job done for you. Customer service, product choices, price and delivering their promise...all # 1 !!!!!! Thanks again!!
Mitch Gadon (07/12/2014 13:33)
This is definitely the best flower shop ever and Meng is definitely the best florist ever. Since I was from outside of Singapore and this was the first time that I am ordering flowers online in Singapore, I was very reluctant to buy flowers from them at first, but because of Meng's (I'm guessing she's the owner) attentiveness, being so informative and being very prompt to my email, it put me at ease and it made me trust them. I ordered a surprise customized flower arrangement, and she helped me a lot and gave me good suggestions on choosing the right flowers and even helped me planned on how the flowers will be deliver. She also made sure that I was aware of changes to the arrangement before actually making changes to it. Oh yeah, about the customized flowers, I was ultimately stunned on how amazing the flower arrangement was. Definitely, look like the picture that I showed them. I will definitely use this flower shop again when I order flowers for someone in Singapore. :)
Don Gomes (09/08/2014 13:17)
WOW! If only more businesses on and off line were more like Jurliss Flowers. The quality of customer service is probably best measured by the much-needed assistance given to the customer, when it is the customer that has messed up.
I'm in Australia, and ordered flowers to be delivered in Singapore this afternoon. Long story short -- I pressed the wrong button on the website. Just one phone call to Jurliss later, and they had the matter resolved immediately. No waiting in a phone queue on hold. Instant customer satisfaction delivered by a real, human. I did the order again on their website. Within minutes I received an email confirming that all's well.
E-commerce is great. But when things go awry, you do need 'the human touch' to put things right. Immediately.
Well done, and thank you, Jurliss Flowers. I'll be using you again, and recommending you to my friends!
**** UPDATE: 09 Aug 2014 ****
| The above review was posted several months ago. Unfortunately Google won't let me post another review, or allow me to award another 5 Stars...so I've had to edit my earlier review and include the following additions: |
I'm still living in Australia. Jurliss Flowers exceeded expectation again. I ordered a floral arrangement through Jurliss's webpage but was concerned about the delivery time of the flowers which was to occur on the eve of a public holiday. On the day of delivery I received a call from Jurliss (they are in Singapore, I'm in Australia) to inform me the approximate time of delivery -- between 2-4pm. The QUALITY of their flowers is excellent. The arrangement attracted many favourable compliments.
The flowers were delivered about 2pm, just after lunchtime. I highly recommend Jurliss Flowers to anyone. They are in a word: SUPERB. Great products, Great Service, Great People. Easy to order website. THANK YOU Jurliss Flowers!
Rufli Kurt (18/02/2014 11:05)
Very efficient and reliable. I have been using this company for a few years now and I have only made good experiences. I can highly recommend Jurliss. I used them for deliveries in Singapore.