Komentar :
Jason Lai (15/03/2018 08:30)
Contrary to the bad review a year ago, the customer service was good. The dentist and staff were professional. Minus 1 star as there were only 2 seats in the clinic, I had to stand outside to wait
DINS DN (22/02/2017 12:57)
1. On 22 Feb 2017, prior my visit to the clinic, I've made an attempt to call the clinic for over 10 times between 6pm - 7.15pm but to no avail.
2. Around 8pm, I decided to walk over which is just about 15 minutes away from home.
3. Upon reaching, I asked for doctor at the counter, but was told the doctor left early due to no patient at the clinic.
4. So, I explained to her that I have made several to call but no one is answering except diverted to fax machine. I also demonstrated by making a call in her presence, it is confirmed that there was no ring tones at all.
5. In any case, I inform her that I need doctor to remove my molar teeth due to my gum continue to swell badly.
6. Despite the closing time is at 9pm, I am told that the doctor is not coming back but the clinic remained open for making an appointment only.
7. I wonder if this a medical professional conduct for being absent while on duty which is supposed to be until 9pm?
In my personal verdict, if they are unable to uphold a basic medical professional conduct instead of being absent from duty, how can I trust their professionalism in their responsibility to their patient in times when they are needed urgently.
Thank you.
DN DN (22/02/2017 12:57)
1. On 22 Feb 2017, prior my visit to the clinic, I've made an attempt to call the clinic for over 10 times between 6pm - 7.15pm but to no avail.
2. Around 8pm, I decided to walk over which is just about 15 minutes away from home.
3. Upon reaching, I asked for doctor at the counter, but was told the doctor left early due to no patient at the clinic.
4. So, I explained to her that I have made several to call but no one is answering except diverted to fax machine. I also demonstrated by making a call in her presence, it is confirmed that there was no ring tones at all.
5. In any case, I inform her that I need doctor to remove my molar teeth due to my gum continue to swell badly.
6. Despite the closing time is at 9pm, I am told that the doctor is not coming back but the clinic remained open for making an appointment only.
7. I wonder if this a medical professional conduct for being absent while on duty which is supposed to be until 9pm?
In my personal verdict, if they are unable to uphold a basic medical professional conduct instead of being absent from duty, how can I trust their professionalism in their responsibility to their patient in times when they are needed urgently.
Thank you.