Komentar :
Jenny Tan-Singapore (14/05/2018 09:09)
Hope to protect others!
Quality of work came back damaged and we paid over $1000.
We asked for owners, Alex and Jason to redo the work and they will do it by charging more! My partner and I, were shocked!
Original artwork was damaged with cracks and frame quality is very bad. Tried to settle, and they told us to file in court. Took our $1000 and nothing complete. We lost our artwork, too :(
Both bad people.
Never come here. Stay away.
WISH, we read the other reviews before coming here #Big.Regret
Jason Grandson (04/04/2018 04:35)
Overpriced, staff is extremely pushy & rude, customer service is poor.
Found Merlin and frame shops to provide better prices and also quality customer service.
Would not recommend anyone to Frames Society.
June Rayburn (16/01/2018 09:21)
Unprofessional and overpriced.
Also Alex (owner) is incredibly rude. She is only seeking a quick transaction and only recommends the highest, over-priced items. Very pushy.
Quality of framers are done at affordable and nicer places in Singapore. Avoid your time here
Jason Adams (27/09/2015 08:21)
The staff at this location is friendly and knowledgeable. The location makes it easy to drop off and pick up items.
Rachel Tan (27/09/2017 09:53)
Alex and Jason are terrible business owners.
Never have we ever experienced unethical and desperate customer service.
We only wanted our simple artwork (done by a friend) for a quotation and they tried to charge out of our budget for expensive frame work. Alex pretended to know the "artwork" to be highly valuable and suggested the most expensive frames. Alex's suggestion were $2500 frames for poster-sized illustrations.
At this point, we knew Alex didn't care about customer needs.
We requested for only a quotation, which led to creating an undiscussed invoice and pressuring myself and my pregnant wife to sign. After we politely declined and wanted to compare pricing quotation to leave their shop, Alex went tried to charge us for their time wasted (20-30 mins). I will never, ever suggest anyone to use their over-priced and unethical services. Sorry Frame Society, you're a bunch of scam artists