Komentar :
Josephine Tan (20/12/2017 12:53)
19 Dec 2017 evening, I walked into Raffles City outlet and took out my charm bracelet and told them I need it to be service as some cyrstals has fallen out. 2 sales personnel look at my bracelet and doubted that it belongs to their brand. One even ask me if I was sure that charm bracelet was bought from Swarovski. I was rather appalled by that statement and also felt annoyed. I bought the bracelet probably more than 12 years ago which I believe this design is no longer sold anywhere int he world and I had to ask them how long have their worked with this brand and how much have they seen over the years. Very quickly the younger sales personnel walked away leaving the older sales personnel to look through my bracelet and find their swan logo on one of the charm and confirmed my bracelet did belong to Swarovski. From this experience I felt they should train their sales personnel to be more professional and discreet on their comments. I may not owned many pieces of Swarovski but I will not even consider buying a fake piece & walk into the brand store to get it service.
夏瑜 (08/11/2017 09:22)
Excellent service from the staff.
Mimi B (17/09/2017 12:08)
Excellent service from staff Germaine 👍
Fara Ghazali (04/07/2017 12:56)
Rude sales person.
Ah Meng (20/01/2017 05:00)
Elite jems for those who have money to spare