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Suria City Hotel

Karimun, Kepulauan Riau
Klasifikasi: Hotel and Villa
Alamat: 10, Jalan Bukit Meldrum, Tanjung Puteri, 80300 Johor Bahru, Johor, Malaysia
Rating: 3.10
Telp: +60 7-223 1791
Web: www.suriaresorts.com/ cityhotel/ index.php

Komentar :

Desmond Liew (13/05/2018 09:32)
Good location, efficient to service. However, room lacks a lot of basic amenities like shampoo and hair dryer (which you need to request for at the reception). Swimming pool and car park are both hard to access due to being opposite the main hotel.

Rizky Hermawan (24/04/2018 13:08)
went here several times, its a good place

Lutfi Lood (22/04/2018 05:11)
Good place to stay at cheaper price in the middle of the city but WiFi a bit off. Slow connection

lyleson (21/04/2018 11:13)
While the hotel is cozy and most amenities are available... Imagine a shared iron with ironing board... So family oriented it's suitable for families to come for holiday. But for work or business trip it might be a concern as the wifi is not strong and I had to reboot the router myself once in awhile.. ( pretty sure most will find this a problem)

helloWoohoo thePitbull (31/03/2018 08:53)
Dirty bedsheet! No wifi in room!!!And super old tv!! Overall unacceptable.

Noraini Hassalli (01/01/2018 03:58)
Great. Friendly staff. Worth stay. Spacious room level 7. Aircond cool.
Will stay again if come back here.

Rabiha Mohd Alip (15/12/2017 05:25)
Stay on 8-10/12/17.
Hotel receptions were friendly but the facilities is outdated. Lift is very small and old. Swimming pool and carpark is not in the same building.
Bedsheet is full of stain and not propwrly clean. House cleaning service is very bad.

billy bhai (13/10/2017 08:58)
No room service.. aircon vents broken ... toilets need improvement

Hanis Halim (31/08/2017 09:30)
An old hotel and the aircond is not good but location is near the city center and CIQ.staff is attentive and efficient.we booked family room and it is spacious and comfortable.

Jeffernae Ng (27/09/2017 05:25)
A bit run down. Need more upgrading


norhanisneo abdul halim (31/08/2017 09:30)
An old hotel and the aircond is not good but location is near the city center and CIQ.staff is attentive and efficient.we booked family room and it is spacious and comfortable.

MH Hisyam (03/07/2017 04:06)
best service and excellent cuisine

Hilven Erichi (21/05/2017 07:04)
friendly staff, near the shopping center and JB bus station but the bed are old and squeaky.

Muhd Akmal Syahid (16/02/2017 03:52)
Honestly, i'm so sorry to inform you that this hotel isn't good. I'd rate 1/10. Swimming pool is out of the building, aircon isn't working which blows warm air. I would rather open the window instead. Don't bother to check this hotel if you want a good budget place to relax.

Mohammad Ahmad (26/12/2016 14:44)
Not bad for the price we paid. Good and clean place to stay if on budget. Can't complain because of we pay for peanuts can't expect to get almonds

Maya Aisyah (24/12/2016 02:47)
2 of 4 plugs were out. Need to move the Minibar as 1 used for TV. Limited Channel. No in room dining / for guests, No hairdryer, No parquet, Bad WiFi connection, even the air-conditions NOT COLD till change to other rooms. No view as BLOCK with renovation everywhere. Water pressure very² slow.

MOHD AMIN (23/12/2016 02:54)
Wi-Fi can't be used at all. Only 1 grocery shop (Bangla Own). NO Halal restaurant nearby, NO in room dining/cafe dine in, NO hairdryer, 2 of 4 plug NOT WORKING at all so i need to moves the minibar, Cattle wire loose (short circuit happened - trip out)

Carrie C (20/12/2016 13:51)
The worst hotel ever! Booked in advance and reached at night ended up no room for me. Poor services, dirty bedsheets, water clogged,wifi can't be used

Franz Lee94 (22/08/2015 06:49)
Bad hotel! So hot! With the old building,

Azarul Hafidz (01/05/2014 04:59)
Hotel is the best i want all people come in this hotel


Steven Ling (03/12/2013 13:38)
It was a very regretful experiences to stay in this hotel.

The hotel staffs are very unfriendly and never put the customers in the first place. I booked the hotel for 4 nights. After staying for 2 nights, I decided to checked out earlier and asked for the refund (the balance 2 nights) from the hotel. I asked one of the hotel staff whether I can get the refund if I checked out earlier, and the answer is "yes".

When I checked out on the third morning, the hotel staff (different person) told me that they can't refund my money because I was booking through online. They insisted charging the full amount on my credit card.

So, be careful when you want to book this hotel online, they apply non-refundable policy to their customers.

As a customer point of view, I strongly feel that if I did not use the services (stay in the hotel), they should not charge me the full amount.

Think twice before you want to book this hotel.

joseh bobby (20/06/2013 10:43)
Dapat bilik kul 5.10..alasan previous customer belum check out n perlu kemas. Tapi bile masuk blik..klihtn x kemas. Ada pmbalut mknan tertinggl..lantai byk rambut.

Aaron Tan (07/06/2013 05:08)
Door doesn't have knob. Windows not fully secured. Food is ok. Quite clean.

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