Komentar :
Bella Vista (21/05/2018 18:26)
Dr Sara Bay was extremely friendly and knowledgeable. She was gentle with my cat and knew what she was doing. She gave very useful advice and demonstrated how to administrate the medicines effectively and efficiently. Not forgetting, the staff on duty were also helpful and friendly. 😊
Charmaine Lee (17/05/2018 02:31)
When my pup was 2 mths old we brought her to a vet at Kovan for her 3rd jab.They told us that she has kennel cough, an ear infection and so we paid $280 without even getting her jab. After an acquaintance recommended this place and Dr Rachel Tong. Reasonable price, clear explanations and experienced vets. Now my dog is 3.5 years and we are still coming back!!
Forest Q (02/05/2018 03:35)
beside waited for abt 30mins past appts time for the vets to come in other than tbat overall is ok.
Song Wei Chua (22/03/2018 08:28)
Please place a phone receptionist that at least knows the clinic’s email. It is absurd to call in and ask for an email to send a video to Dr Alvin for follow up and to be told to get it off your website. FYI the email address is not listed on your website. A google form does not allow uploading of video.
Great clinic and doctors let down by poor support staff.
Suzie W (18/03/2018 11:47)
I've seen a few vet at east side, this is the best I found. treated my cat's wound very professionally. almost fully recovered now.
Joan Chin (08/03/2018 12:50)
Great experience with both the clinic staff and Dr Sara Bay. I’ve went to Spring Veterinary 3 times, and Dr Sara have kindly assisted with the vaccination of my kitten and answering of my queries! It is also very obvious from her mannerisms that she is very careful and considerate with her patients. 👍🏻😊
The clinic staff are also professional, and efficient with their service. Environment is constantly clean and odourless, and the costs are very reasonable.
I’ll definitely be sticking with this clinic for my kitten’s medical needs in future!
Soh Wan Xuan (09/02/2018 13:04)
My cat stayed here for two weeks due to a liver problem. The vets and nurses were friendly, helpful, and most importantly, they care. A pleasant experience, would recommend!!
Kleowiie Xo (18/10/2017 00:29)
By far my favorite vet to go to. Brought my JRT in once to see why his fur was dropping and his skin red and Irritated. The vets are quick, efficient and only provide the necessary medication required by my pooch. Another time I went back was due to my month old kitten being unable to go. I have forgotten which vet tended to my baby but he was quick with getting him to pass motion and didn't seem at all frightened of the vet, if anything he deemed much for relieved and relaxed. The only thing that disappoints me is the fact that they're not open on public holidays. Aside from that, highly recommended this vet to new pet owners. Reasonable price and absolutely quality service.
Ras Kaur (24/09/2017 09:17)
Very dedicated and professional doctor. Clinic has a calm atmosphere, is very clean and smells good.
A big thank you to Dr Rachel Tong. The acupuncture sessions and TCVM food recommendations has really helped my 14 year old Golden Retriever. Blazer is walking better and no longer in pain. Thanks for ensuring her comfort and care during sessions. It's doctors like you that make a difference. Even neighbours have commented on the amazing transformation during our evening walks! Keep up the good work
Cedric Tan (25/09/2017 05:24)
Nice setup. Quite efficient. All of them could do better if they smile more. Price is reasonable.
Terence Tan (24/09/2017 15:43)
Dr Rachel and her team is beyond amazing! Dr Tong patiently explains every step she takes when treating but more importantly it is done with genuine concern and care! She has gone above and beyond with all our kids! Thanks!
Rikku leong (24/09/2017 11:36)
My pet, a Chichuahua, Bebe is 13 this year and she was limping and after 1 session of acupuncture, she started to improve. I was so amazed. Thank you Dr Rachel Tong for the care and love to all the pets. I am so grateful that Bebe able to walk now. She is a happy girl again.
Judy Chng Mei (03/08/2017 01:39)
Would like to thank Dr Rachel Tong, Dr Jasmine Tan & Dr Sara Bay & her excellent team for the treatment to my "Ah Wang" little Prince Netherland Dwarf last year April 16. He was really very ill with GI issues and bloated , age 7 years then. Hospitalization and treatment at the clinic save him and he recovered. Live for another 16months till he left me this morning 3/8/17 . Age 8years 7mths. Thank you for letting me able to have him for 16 months.
Ruth Hee (26/06/2017 02:39)
Would like to thank Dr Rachel Tong & her excellent team for the palliative care extended to my elderly demented JRT, Prince. He got very sick with seizures & lung infection. He lost his appetite & was incapacitated as a result. But miraculously, he responded really well to the acupuncture treatments administered by Dr Tong. Just after a few sessions of TCVM & acupuncture, his seizure stopped & he regained his hearty appetite. With their help, Prince managed to live out his last 6 months comfortably.
Surya Devan (10/04/2017 01:45)
Am in waiting, on a medical practitioner, waiting on pets it is easy to say we are not in love with the pets we are protecting. Have a fee of Aussie dollar that needs to be fetched. And feel many people keep coming in the way of the retirement of pensioners.
Ricky Loh (19/03/2017 06:08)
Dr Rachel Tong is very patient with my dog, Ricky, who is suffering from diabetes. She understands the difficulties I had when dealing with Ricky at home and helped to develop a treatment plan that's beneficial to both Ricky and I. Ricky lost quite a lot of weight (until his ribs were visible) when he was diagnosed with diabetes in Aug 2016 and under the care and regular acupuncture sessions with Dr Tong, Ricky's diabetes is gradually under control now. Looking at how happy and chubby Ricky is now, I'm very thankful to Dr Tong and her team. Thank you so much!
Nat Ho (08/02/2017 11:07)
My cat is notorious for being difficult to handle during grooming and it is near impossible to trim her nails, even by professional groomers. Dr Rachel Tong and her team, however, were able to handle her with minimal fuss. I was amazed. She is also very knowledgeable and will patiently explain various medical checkups and vaccinations for your pet. They also handle small animals like hamsters as well. Definitely 5 stars from me!
nina ruudh (23/12/2016 01:05)
I couldn't ask for a more attentive & caring vet for Cookie! Thank you! Highly recommended!
Desmond Ong (24/09/2016 04:02)
Dr Rachel Tong AND her entire staff have always shown compassion, flexibility, and sincere care - to us, our family, and of course our dog. She really cares for animals and their best interest.
We have always had great follow up and after-care treatment - with check in emails, calls, pills/easy refills, prescription foods if needed, and printed sheets with loads of information on what to expect after surgery. The facility is also very CLEAN which is important to us.
In sum, Spring Veterinary Care is reliable, organized, professional, and we very much recommend them.
Priscilla Ng (22/09/2016 07:38)
Brought my boyfriend's dog to Spring Vet for a checkup. Dr Sara Bay was very gentle when handling his dog and also precise during the checkup. She professionally recommended the necessary supplements to be taken should we wish to do so. Dr Sara Bay patiently answered our queries as it was the first time getting a dog. The nurses are really nice and caring too.
jasmin tan (21/09/2016 13:59)
I visited Springs Clinic that was recommended by a friend. I have a 13yrs old Labrador which is totally blind and it unfortunately has a history of a walking disorder. Dr Tong and her team were extremely patient and caring to me and my pup. There was so much professional jargon that is being used in the medical world but they adequately explained the conditions in layman terms so that i could understand it better. They even gave us a follow up call to check on my dog's condition. They are all extremely dedicated medical professionals! Highly recommended! :)
Jeannie Lim (22/09/2016 17:24)
Thank you so much for the tender loving care given to my pet dog. The nurses has also done a great job and even remember my golden retriever name. their loving care to my furbie Pebble has helped her recover from a major operation and both Dr Rachel Tong and her team even do a few followup calls with me to check on Pebble's recovery. The team indeed put all their best effort into helping out all their patients. Kuddos to everyone in Spring Veterinary Care for a great job done!
Darryl Yong (12/09/2016 04:30)
This is my second time bringing my dog to Spring Veterinary Care and it was a good choice because my dog was suffering from a skin allergy/ redness and has been dropping fur pretty badly. I was very worried and fortunately, upon consultation with Doctor Rachel, she said my dog was suffering from heat related skin condition. And after a good analysis, and proper medication, my dog is en-route to a full recovery.
You know you got a good vet when she only uses medication and treatments that she will use on her own dogs. The knowledge and attention to details is excellent. I feel so safe having my dog treated by her.
Peishan Wu (10/09/2016 11:38)
>> Thanks to Dr Rachel Tong and team for treating my rabbit,Bitbit. They have been really professional and took really good care of him. Even my dog gets his check up from there. Really nice nurses that remembers Bitbit n Mocha and ask about them whenever my Dad or I visits =D Thank U Spring!! =)
Charlene Neo (17/03/2016 15:46)
Recently, I visited Spring vet for the first time and my dog was treated by Dr Tong. She was very patient in explaining my dog's condition to me and was very nice.
Jamie Woon (05/10/2015 01:45)
Visited Dr Jasmine Tan in July 2015 for my maltipoodle puppy's routine checkup and loved the way she explained to us (first-time pet owners) details of how we can care for my puppy in terms of feeding, grooming, well-being, etc. Overall experience was comfortable, open and most importantly, she was not pushy! Prices are reasonable too. :) *liked!*
Karine Tan (23/07/2015 06:41)
Staff n doctor very nice to us n my dog name Muffin.
Beverly Tay (13/04/2015 14:08)
Very very bad experience with Dr Tong. I was actually excited that a new vet clinic has opened around my area. My dog's review wasn't due till 1 month later and i actually wanted to bring my dog there so I called the clinic 3 days before I got my friend to go down after checking with them if I can collect when I had a prescription with me. To my astonishment, my friend told me the vet clinic smelled really bad and he could stand being in there. 2ndly,the vet did not allow me to collect my dog's heart Medication. She spoke to me very rudely on the phone saying it was because the prescription was dated 6 months back. I explained to her that it was because I had enough medication for 6 months and never had the need to fill the prescription. She went on the doubt the authenticity of the prescription and made me call my vet up for a new prescription. After my vet had cleared it with her and even faxed a new prescription over, she did not asked how many tablets I needed and went on to dispense 270 dollars worth of medication. She swipe my friends card and when I wanted to void the transaction because I only needed 8 tablets, she insisted that My friend had to pay the 2.5% nets charge if he wanted to cancel the transaction. She made him go back the next day to get his refund because she needed to check w the bank how much percent it was that needed to be deducted.Don't even deserve a star. Very disappointed with the service.