Komentar :
Lisa Chow (20/05/2018 13:31)
Gorgeously decorated hotel. Fairly quick check in. Everything in the room is controlled by an iPad. Not very kid friendly. Right next to Lau Pa Sat. Stayed in the So Urban room which is a decent size. There are free non-alcoholic drinks and snacks in the mini bar.
Sheena Chapman (06/05/2018 09:01)
My husband, son and I returned home end of April 2018 after spending 8 nights at the Sofitel So Singapore. Our rooms were absolutely top notch, staff very attentive and helpful. This is the second Sofitel we have stayed in and certainly wouldn't hesitate to stay at other Sofitel hotels in the future.
dan435 (15/04/2018 12:03)
This boutique hotel is located in the quiet end of the CBD next to a hawker food centre. I don't really like the decor of the hotel but that's only my personal view or taste. The overall vibe of the hotel is fun and easy going yet maintaining a high quality service.
Wichapong Kua-arun (11/04/2018 13:57)
Very nice hotel and Staff member. Location also nice too!! It's in distance of walking to three different subway station. And there are lots of restaurant across the hotel. The best thing is snack bar is Free!!!
Ias Naibaho (29/03/2018 06:21)
The room is so small yet so HIP! You could control everything in your room with the iPad provided. Furthermore, They provide a mini bar which is free! Yep you read it right, everything in mini bar is FREE! Other than that, this hotel has a great service and unique welcome drink which comes in a vial.
Jessie Sui (04/03/2018 22:26)
We booked a double room, but all the cleaning supplies is just for one person, apart from this all good. You can choose the pillow in the counter, it’s very nice service. I love mini bar here!! Adorable!!
Dahui Laura Nam (07/02/2018 07:21)
Clean, cute interior.
People were also really nice.
Free mini bar was amazing!
It could have been better if there were better amenities. Shampoo and conditioner didn’t smell so good. You’d better bring your own.
Simon Riise Niemann (03/02/2018 19:02)
Cozy and hip for the youngsters (or the ones who like to stay young). Rooms are decent size and well equipped, free mini-bar with both (non-alcoholic) drinks and snacks. Very good breakfast - hotel was fullly booked one evening but still not at all crowded at breakfast. Plentiful, very helpful and friendly staff. Recommended.
Nathan Guerra (30/11/2017 09:01)
What a beautiful hotel. Gorgeous rooms, well designed lobby - everything feels first class. In fact it was the first time in a long time that I've wanted to talk something home from a hotel. Unfortunately my room smelled a bit musty, in fact if it was not midnight when I checked in I would have walked right back out. I know it's tough in Singapore, but from a hotel that felt so premium I expected perfection. I'd definitely come back, but next time I'll be a bit more picky.
Rob Judd (30/11/2017 00:34)
Stayed four nights here. Really comfortable hotel. Super nice staff. Breakfast is excellent. The room is very spacious, the bed comfortable with very nice bedding and great pillows. Everything is controlled via an iPad or iPhone and it all works very smoothly. I would come back here over and over again.
Federico P. (26/11/2017 20:39)
I love this boutique hotel, I can call it a 'little gem' in the middle of the business district.
It's very clean and the room where I stayed was very comfortable.
The breakfast was really very good and there was a big choice of food.
The staff was very nice, above all at the concierge and at the front desk. There was only a girl at the restaurant not really kind but this thing doesn't change my 5 stars rating.
The location is really good because it's very near to the MRT and some of the main attractions are also walking distance.
Really a very good experience.
Mike Steczo (12/11/2017 13:03)
Small but cozy and comfortable rooms. Upgraded room control technology with plenty of complimentary high quality media if you find your self room bound. The staff is helpful and highly professional. The bathroom drains are a bit loud and tend to be noisy even when you aren't using the room.
Tina Edwards (23/10/2017 09:26)
My husband and I previously stayed at the Sofitel So in Singapore a few years ago and had a wonderful time, so on our recent return visit we decided to recommend the hotel to our extended family and as a group we booked 4 rooms. We were not disappointed and there are now 3 family units who have all said that they plan to return to Singapore and wish to stay at the Sofitel So again.
Personally, my husband and I had a seamless check-in and we were thrilled to find out that our room had been upgraded. Anyone would be happy to learn this but what we feel sets the Sofitel So Singapore apart is the personal and attentive service we received from Charmaine during breakfast and the helpfulness of the concierge who assisted us in booking the Night Safari. It is staff like that who are an asset to your hotel and we hope that this feedback reaches them. We shall return!!
Karen Dabinett (15/09/2017 10:08)
Staff were very friendly and accomodating. Room, whilst smaller than I was expecting, was very relaxing. Loved the Portland classical music app in the room so I could listen to lovely music. Location is great.
My only two negative comments are (and this is really nit picking):
- Cleaning staff may be too attentive as they kept replacing my towels everyday, despite hanging them on the hook with the hanging card asking them not to be replaced'
- The signature scent of the hotel is too strong. Subtle is nice, but it hits you as soon as you walk into the lobby and into the gym.
cynkakarelle (30/08/2017 04:21)
The team at So Sofitel were amazing, warm and very welcoming. We had not one reason to complain. The room was impeccable, with special touches such as the little biscuits and tea for your evening tuck-in. The staff went out of their way to assist guests with any query in respect of what to do in town, hotel amenities, etc. Very knowledgeable and helpful. The hotel was very alive, the breakfast sumptuous with such a variety of dishes one didn't know where to start or where to end, and certainly not enough place to stomach all the delicious food.
The only downside was that at lunch time, the waitresses tended to be a bit slow. It took us 30 minutes to order our food, 30 minutes to order a second round of drinks, and another 40 minutes to get the bill. Should we have been in a hurry, this would have been highly inconvenient.
Thank you So Sofitel for showing us such an amazing time in Singapore.
Next time we are in town, we will not think twice about booking directly with you, and actually look forward to it!
Thank you!
Tina Tsai (29/08/2017 02:20)
We checked in at 2pm but the room was still not ready. The staff was friendly and offered us coffee while we waited but I would have wished there would be not wait at all since we were not checking in before the stipulated time.
The room is pretty and clean but as we faced the alley, we had a group of 5-6 staff smoking right outside across the street. They could see us and I could see them. As a result, we had to have the night curtains closed for the duration of the stay.
The breakfast was great.
Jan Kerr (25/08/2017 00:24)
Our experience was wonderful. The staff were amazing. Special mention of Sally, she was always so very pleasant, personal, welcoming and helpful. All of the staff were very very courteous, polite and lovely.
The rooms were so beautiful and luxurious. We felt like we were sleeping on a cloud, the bed, the linen and especially the pillows were something we've not had anywhere before. It was spotless. plenty of drinks in the fridge were complimentary. We would highly recommend your hotel, and i already have to people i know who go to Singapore frequently. On our day of checkout, we had a late flight, and they allowed as to have a room to have a shower in the late afternoon, for which we were very grateful. i cant speak highly enough of this hotel. All of the staff at reception were very helpful. Everyone helped with directions, one girl even printed out some directions for us. Made our short stay in Singapore very memorable! Thank you again!!
Iqbal Dalel (16/08/2017 12:56)
As I was for a business trip, a good rest & satisfying breakfast is extremely important. Location was also my main consideration as the Hotel was just a 3 minutes walk from my office.
The room, albeit a bit small, was great. Love the overall design & high-tech feeling. The bed was especially excellent & very comfortable
Love the mini bar's Mint Tea, helps me relax before going to sleep.
However working on the desk was not very comfortable since the chair keeps bumping into the bed.
Breakfast was great although the choices are somewhat small, love the freshly squeezed Orange Juice & freshly brewed coffee.
Note on the coffee though, on my last day it was really watery. Please maintain the consistency.
The gym was small but perfectly adequate as I'm only using the treadmill.
Hopefully I'll be able to try the rooftop pool & bar next time.
Overall, enjoying my stay here and appreciate the excellent hospitality from the staffs.
shona macvicar (28/06/2017 06:25)
Really efficient check-in (early as our flight was in the morning). Room was spotless, all the little touches make it really special. We had the pool all to ourselves in the afternoon before popping out for the day. Nice touch from all the staff to welcome you back in the evening. Overall we felt really welcomed and accommodated for the night!
Emily White (27/06/2017 01:48)
Amazing hotel rooms loved that you could control everything in the room from the iPad. Staff were very attentive and helped us with any query including printing tickets. The range of snacks and drinks at the minibar was great. Used the pool and it wasn't busy so very chilled out, staff at the roof bar were fab.
Only thing I'd comment on was the curtain and door to bathroom didn't close completely so wasn't that private.
If I return to Singapore we would absolutely stay here again
Phillip Ellis (11/06/2017 05:12)
Our room was comfortable however details such as the regular top up of the mini bar and the toiletries was lacking. I have had to call 0 a number of times to have top ups and did not receive prompt responses.
Breakfasts were satisfactory. Dinner was satisfactory. Swimming pool bar was good.
Staff generally very helpful.
Heather Ross (04/06/2017 12:00)
You should be very proud of your staff who were friendly and very accommodating. The room was lovely. We loved the extremely comfortable giant sized bed, the atmosphere, the attention to detail and the hotel products, snacks and drinks. The restaurant staff were very helpful and the food very good.
It was our first stay at your hotel but it wont be the last.
We had a wonderful time and felt very comfortable and welcomed at your hotel.
It was good to see that you had gluten free food options - your chia breakfast pots were sensational.
Patrick Bouvry (25/05/2017 11:04)
Everything in the room is placed at a convenient location, easy to find, nothing is missing (except maybe envelopes). The iPhone was cool, the room management system on the iPad was very nice - controlling everything! Amazing! The Paris-style room decor was impressive, however not everyone enjoy the french style noisy bathroom drain. Staff service was impeccable. Overall a great experience. Bravo.
Richard Rodrigues (26/04/2017 07:17)
Excellent experience. Staff were very friendly and professional. Room was very comfy. Location is superb. It will be the standard by which we will judge all other hotels :)
Deborah Burt (23/04/2017 08:00)
I usually do not give 10 ratings but Everything about SO was great, from the staff at check in after a long day to late check out at 3pm.
Staff were all attentive and friendly. Palo in the restaurant was exceptional.
The room was fun and very functional and comfortable.
Chris French (19/04/2017 04:55)
Most polite staff on the front counter and concierge. In particular Azrul is a wonderful ambassador for your City Guru desk. Paulo in the restaurant was superb and kind to my wife and really went out of his way to help her.
My only small 'gripe', is that a hotel room with two people in it, should have TWO chairs and TWO luggage racks. I had to request these and some delay in getting them.
Extremely comfortable bed and the size is unbelievable (above Californian King) with an excellent pillow menu.
Lia Lontoc (08/04/2017 02:38)
Stayed for one night with my family for the Coldplay concert. The sheets are the most comfortable I've had in any hotel, got a good night's rest especially after the tiring concert. I love how the iPad centrally controlled the room from the lights to the temperature to the TV, very convenient. It's well-stocked with good quality amenities that we had everything we needed and more. My favorite was the mini bar that comes free with the stay, unlike in other places where you have to pay for it separately. And to top it off, the interior is just to die for. Service from the staff was excellent too!
Sophia Gordon (26/03/2017 00:33)
This hotel with a French twist, while on the pricey side, is funky, yet elegant and definitely original. The staff were super friendly and the hotel was a joy to stay at. Mod cons aren't a miss and the bath is incredible! The breakfast was yummy (especially the mushrooms), but there were some things missing from our order that we had to chase, which considering the price you wouldn't expect. Aside from that we really would recommend staying here!
Joseph Dewey (05/03/2017 12:38)
This is a fancy, deluxe hotel. It's in a pretty small space, so there are a lot of stairs and narrow hallways. It looks great, like a boutique hotel. But it's probably horrible if you're in a wheelchair. The bar is excellent.
Timothy S (14/02/2017 14:55)
Oh my..... Really enjoy stay here! The room is to relieve from your busy day!
And the breakfast buffet enjoyable to start your day.
The last thing, the staff is NICE!
Pratikshya Mishra (22/01/2017 14:51)
The rooms are tiny and may not be everyone's cup of tea. But they are awesome terms of decoration, amenities and technology. The staff is courteous and warm. The hotel is located bang opposite a street food circle with amazing food and cheap beer. Verynear to the tourist attractions in Singapore.
Teddy Japan (08/01/2017 09:46)
Love the hotel design. We stayed in so cozy. The room is decorated beautifully. It is a bit small but cozy, and feels very modern. Bed is too soft for me. You can control a lot of stuffs with their iPad. The room iPhone is a bit useless. You can only use it to make a phone call.
The rooftop pool is a bit small and not as we expected. Would love to stay here again in the future and hopefully get a room upgrade. ;)
Ankit Mohanty (27/11/2016 11:03)
A great place to stay. It offers you the best of French design. Best part of starting here is its proximity to nearly all important offices in Singapore. Go for it if you have a decent budget and are ready to engage with the hustle and bustle of the city.
Donald Clark (06/10/2016 23:09)
I love the design in this hotel. Everything is beautifully thought out. And being able to watch YouTube on the TV using the iPad mini room controller whilst also controlling lights, AC, blinds from the same device was unexpected fun.
Breakfast was a bit over priced, but well done.
Mechie (25/09/2016 11:52)
Good Stay. So Urban room didn't have enough space to move around although the king bed is really huge. I am not sure is this is the best room or hotel when traveling with kids.
Anaggh Desai (23/08/2016 13:19)
From the Accor stable, situated on Robinson, kinda a boutique hotel in an old place. Lovely ambiance. Nice swimming pool on 6th floor.
Renee Kida (11/08/2016 08:39)
Comfortable overall but a lack of windows & too much artificial lighting. Bar on the roof is nice. But a little gaudily decorated and staff are not so smooth with customer service.
Shihong Khor (10/07/2016 10:17)
Amazing room and service at a great location. Just across the road from Lau Pa Sat and a healthy walk to Marina Bay.
Jie Bo Ti (16/05/2016 14:17)
Tried their breakfast buffet after hearing great reviews from online recommendations. Was mildly disappointed by the variety and quality. Sure the cooked foods were considered varied but is plainly adequate.
The cereal bar is pretty standard and the bread bar was also ordinary.
At the end of the day, the foods are honestly quite cheap, only expensive stuff are perhaps smoked fish (salmon, tuna) and honey.
Ryan Tan (09/05/2016 08:48)
Just had the worst dining experience at Xperience restaurant. Had their high tea semi-buffet set and there was only 2 of us in the whole restaurant.
I counted 3 male staff and 3 female staff around, all acting very busy thruout my 1hr high tea. I can only see them walking about and bringing empty glasses around. No one bothered to check on us or ask us how was the food, my water was not top up for the whole hour too. When i asked for a refill of my hot dish, the male staff did so not just without a smile but WITH a slight frown!
A highly renowned hotel chain definitely needs to look into their staff training. Very disappointing.
Ishitsuka Naoyuki (13/04/2016 15:15)
Each services are really great. The room was quiet & clean. I could spend great time at this hotel.
The hotel location is also good. There is in financial district, so we can access to any buildings in the area on foot.
The hotel fee is expensive but there is worth to pay for it.
Joseph Leung (10/03/2016 06:30)
Very modern and stylish hotel that built on historical building, just close to Telok Ayer market that you can dine for breakfast/lunch/dinner there. The swimming pool is golden and lovely. I lived in a suite room and it's extremely large in the singapore standard. simply loved the hotel!