Komentar :
Amirul Asyrofudin (18/05/2018 13:21)
As the leading and largest café chain in Malaysia, Secret Recipe grew rapidly and currently operates more than 440 outlets, across the region, including Malaysia, Singapore, Indonesia, Thailand, China, Brunei, Myanmar and Maldives. The group offers a casual dining lifestyle concept with a wide range of award-winning cakes, as well as an extensive menu of Asian and Western cuisine.
Founded in 1997, Secret Recipe made its mark, renowned for its extensive range of fine quality gourmet cakes. Secret Recipe promises a value lifestyle proposition of great variety and quality food at affordable prices. The uncompromising quality of food and desserts using quality ingredients, coupled with moderate pricing, has created a new lifestyle cult, compromising of a loyal base of food and cake lovers.
Sue J J (10/01/2018 17:12)
I love their "Carrot Cake"... awesome..
Abdul Rahim (23/12/2017 12:10)
Here u can find varieties of cakes,take away or dine in
David Leong (10/10/2017 06:51)
Would give 0 stars if I need to. Z - E - R - 0
Absolutely misleading customer information. We informed the waitress/cashier in advance that we wanted to qualify for the complimentary cake and drink promotion using the credit card. Secret Recipe (SR) should at least mention that their complimentary cake and drink promo is specifically any cake below rm8.80 and their drink is ONLY iced lemon tea for using a Maybank Card. No mention whatsoever. Ended up ordering a cake above rm8.80.
Fine, so I agreed, and asked for an RM 8.80 cake and iced lemon tea. Guess what the store manager says? "Oh, we've already given you a gift voucher, so that's the promo. So the promo is either a voucher OR the complimentary cake/drink."
WHAT?! Where in this reputable establishment was it stated that a promo of SR's choosing can easily replace any promo that they so vividly display on the customer's dining table?
Absolutely poor customer service. Here it is, in point form:
1. Slow, nonchalant and indifferent attitude.
2. When we complained about the misinformation, the store manager just turned his/her eyes elsewhere.
Don't try anything kuey teow here. The noodles were tangy (kenyal), they'd be mistaken as rubber noodles.
sam m ali (06/06/2017 05:45)
Great ambience, pleasant and courteous as well as accommodating staffs. Excellent dining and take-away experience.
Jennes (22/03/2017 02:18)
Good food and frindly staff. Only its a bit pricy!
Teoh Sam (07/10/2017 00:15)
Usually quiet as few customers.
zai mohmad (21/07/2017 16:09)
Bad service n the menu not good like last time.
Jasnii i (15/06/2017 16:43)
Neat, clean and simple.. Just the way I like it.
DiyaNR (08/12/2016 13:42)
Tiada komen
Abdul Rahim Kassim (20/08/2016 08:19)
Superb foods..staff are accormodating and friendly.
Tunku Daniel (07/08/2016 10:49)
The food is good and the waiter is kind