Komentar :
Benjamin Oh (05/04/2018 23:02)
Both Kahtija & Jeremy are friendly, helpful & professional when i went to purchase a pair of RC7 yesterday evening. Good customer's service ☺
Ken Hoe (08/02/2018 09:42)
Terrible online shopping experience and customer service. Ordered 2 small bicycle parts online, but still haven't receive after 4 business days. Despite facebook showing they typically reply within hours, my multiple messages was met with zero replies
Kamarudzaman Zainal (31/12/2017 20:47)
Don't bother to come here if you are coming for replacement parts and making small repairs. Was intending to replace brake levers for my son's kid's bike so entered the shop to enquire first ( left my son's bike in the car as it was raining) if they could do it. Noticed that there were no customers at that point and four assistants doing nothing in the shop and one of them responded back to me (without even offering to look at my bike) that they do not have the parts. Although i did see many brake levers hung up on display. Brought back with me the impression that they will only attend to customers who would spend big to purchase their new bikes on display. Service really sucks big time. Wouldn't have even given a single star if the google review sysyem had allowed it. Definitely wont be coming back to this shop ever.
Haziq Ezman (23/12/2017 12:32)
I was attended by miss kahtija who was very helpfull and knowledgeable regarding a bike issue. She is also polite n patient woman. The place is big n clean. Highly recommend this place. 😁
Zoltan Pall (03/11/2017 08:48)
Very helpful staff and very good service. They helped me to fix some issues with my wheels and I got some pretty good advices. My experience so far with them is that they won't try to sell you something that you don't need.
aqil sadon (10/11/2017 16:55)
Staff barely have adequate knowledge on bicycle parts. Area was clean and convenient but I feel the staff can do better to improve the name of Rodalink.
Andy Ewe (07/11/2017 11:39)
WORST SERVICE EVER.
Called in the morning asked for tyre price is 40
Cab to rodalink at night and told me cheapest 149.
So i am supposed to pay extra 218 for 2 wheel?
NOT RECCOMENDED
The Cycle Geek (05/11/2017 04:57)
Great selection on bikes and accessories with friendly staff and great service. Worth the visit and will return again. Thank you!
Niklas Thomas (24/10/2017 07:25)
Go to the store for a Front Quick Release, they sell me no. After asking if they know a shop which sells it they tell me to look online. So after using google I end up at the webshop of Rodalink which has the exact item I asked for.
Mun Wah Loke (27/07/2017 01:15)
Bad customer service encountered at this branch. Staff kept pushing me to buy a set of demo wheelset when I insisted on buying a new set. On collection day, I was shown a set of used set, with grease stain on freehub and rear axle was rough. No chance of getting a refund and finally have to accept another set that looks like it has been serviced before delivery. My advice, shop somewhere else.
Trisha WitchBlade (07/05/2017 04:42)
Could have more road bike selections
But helpful staff
Jovan Chan (19/03/2017 01:29)
Ther3 is this young Malay girl .. which I did not get her name .. She was very helpful and patience with me whom is shopping around trying to get parts for my folding bike modifications..
Azmi Aziz (14/12/2016 09:57)
U know what...they have some good stuff here. However went there today but the svc sucks. The sales persons dont know what they doing..items on sales i.e.Fox jersey 20% but didnt get a discount and when ask the 2 females at the counter gv a blank look. They even have a broken calculator to tally the price...poor thing. Just left the place and will give it a miss nxt time. Cheers
Firhan Alias (22/08/2016 07:13)
Bought 2 bikes from them, one of my bike rear rim was not true. Send it back a few days later to get it checked out. All they did was re-inflate the tire, which did not improve anything. Apparently they do not want to spend time on fixing my problem, giving lame excuses. Send my wheels to other bike shop and true enough the wheels are out of alignment.
Shiki Mijos (19/04/2016 04:32)
This is a negative review. No stars given. For the Jurong East branch. I bought a MTB from the branch and as I wanted to change to a bigger fork, I bought a fork online. However the fork doesn't fit the wheel. I am new to MTB and hence i asked the staff for advise. I called in on 19 April at 11.05am. I asked for advise how can i fit the fork to the bike? Do they provide installation? The fork is bigger and need to change hub. The staff said no, can't change the hub. I asked the same question at least 3 times hoping that he can give me a slightly different answer as I know that it is possible even though i am very new to MTB. He said the only way is to change the wheel.
Thereafter i found a bike shop that would change the hub and install the fork without changing the wheel.
Thumbs down to Rodalink Jurong for trying to sell a wheel to me and for giving me inaccurate information.
I feel tricked, that they try to trick me because i'm new to MTB.
Thumbs DOWN!!!!
TO the site owner, please do not remove this review, if it were possible at all.
Najib Hussain (18/04/2016 11:22)
Largest range of bicycles at reasonable prices. Great customer service too!
Andrew Ong (14/02/2016 13:13)
Staff are nice and friendly even when I tried their products several times. One room for improvement is the size availability of their products. It would be best if I can try it there instead of going to another outlet to try out the bike of the appropriate sizing. But otherwise, had a good experience there
Jerry Tan (31/08/2016 14:31)
Some of the staff there doesn't really know what they are selling, especially the lady staff. Would never cross my mind of buying a bike from these folks like them
zoey me (17/03/2016 06:03)
Good selections of hybrid, road and mountain bikes
Matthew Sim (14/03/2016 07:16)
Good store with reasonable priced bicycles.