Komentar :
Cleve Kyuzo (28/05/2018 15:44)
I am a supporter of one of your major brands and i have always believed that Rodalink is one of the most trusted LBS in Singapore. But one recent experience simply shatter my impression of the brand.
I was planning to send my Siskiu D5 to Siglap Rodalink to upgrade my drivetrain from a 3x9 Alivio to a 1x11 SLX as the price quoted to me was very attractive, on the condition of retaining my XT crank instead of using an SLX one. Najib, the one who quoted me suggested an attractive alternative by installing a 32 tooth KORE chainring for my XT crank. Hence, i sent my bike to the shop to get it done.
Then, i received a call the next day only to be informed that there was no more stock of the KORE chainring and i have to stick with the standard option which meant an inevitable downgrade of my crank to an SLX one AND a more costly damage. I was utterly gutted as i am paying for something that is not perfect after all at a costlier price. Not even an apology from you guys. Just a "heck-care" acknowledgement of what's done is done and rude customer service tone. It seems like no one cares about the task with no teamwork and a "tai-chi" attitude as well when i asked about my bike. Extremely disappointed.
Capt Jelle de Vries (27/04/2018 08:24)
Bought some lights and cloth there
Very helpful owner and staff
Marcus Leong (28/02/2018 06:58)
Great community bike shop, offer servicing and also wide range of bike selection. Afordable range starts ard $300
Phil Smith (21/01/2018 10:19)
Called in today and was pleasantly surprised with good service, a nice well equipted shop for road & mtn bikes. Its a retail store and prices accordingly. But the service was great and i got the lights, bell helmet and Topeak accessories I needed to complete my mtn bike set up.
Iynix Chan (19/01/2018 09:47)
I went to the shop to repair my brakes and had my inner tube changed. And they only charged me for the tubes. Cannot be grateful enough for their great service, friendliness, very affordable price.
And I always respect places that employ people with special needs, and he is one very capable technician.
Veronica (: (22/11/2017 03:39)
Great Service, reasonable prices, staff is very knowledgeable, easy to approach, honest people, won't make you buy things that actually don't need.
MeGusta Man (09/05/2017 07:31)
Terrible staff. Especially the bald one. Disrespect many people. Will give you what he wants to give you, not what you want. Stay clear.