Komentar :
Ayu Terawis (17/05/2018 11:56)
Buffet breakfast and dinner is the best spread ever! Seriously awesome spread! Soooo many variety! Room overlooked the pool and pool area was very windy too
Widya Palupi (15/05/2018 12:27)
All services are great and the breakfast also delicious,many variants food from Asian and western also there is fresh juice from the fruit that we can pick ourselves. The taste was great..👍😋😍
Bernard Pang (13/05/2018 10:05)
Went to BLD cafe for pre-mother day celebration with family. Food was great and ambience was good with not as much people as it was a weekday. Pricing for the buffet dinner was good at rm $99.90 nett for each pax. Quality was good but certain items was not really up to standard like the roast chicken was tasteless and hard. The samba prawn was not fresh. Other than that most food are good. The dessert section was marvellous as usual with the multitude amount of cakes and pastries.
Jonathan Ng (03/05/2018 15:34)
Hotel rooms are spacious and provide decent amenities. Location is relatively quiet, but one can still see cars passing along the nearby roads. Breakfast has a varied selection available from fruits and cakes to stations for making omelettes and teppanyaki. Staff are friendly and helpful as well throughout the stay.
Ayu Angela MA (19/04/2018 07:51)
Good buffet for breakfast & dinner. Variety of food choice. Clean & cosy. Good service too.
Tats Horiuchi (01/04/2018 18:31)
They cancelled my guests rooms although notified late check in, staff in the reception was so rude to treat that guest who suffered the night before, not apologetic even after I strongly complained.
Cannot be looked over as a mistake or accident. Very doubtful if the staff are properly educated. Not eligible as a starred hotel.
Mehdi Chafik (30/03/2018 02:18)
Good hotel. Quiet and spacious rooms. Breakfast buffet is excellent. you can find anything you want.
YM Lee (18/03/2018 11:11)
Serves good buffet food. Got gym and swimming pool too! Advisable to go for clubhouse if u want personalized service.
Khairul Nizam (04/03/2018 16:31)
Been here for a company CNY lunch. For those who never coming here before might having trouble to find the parking entrance. The parking fees is not so expensive but not really cheap though. Been there for only an hour and half, cost us about RM5. The food selection on the hotel restaurant is amazingly huge. For those who want to try eating here might not regret the decision.
Alex Bryan (28/12/2017 06:39)
awesome hotel. The bar need to be more professional. I was at the pool, wanted to have a drink and the guy told me that i need to go down to show my member card. Went to the bar, showed the member card, ordered my drink and they asked me to carry my drink by myself. They don't even have a bottle opener. The guy was searching all over for it.
azhan zaffuan (24/10/2017 11:32)
Love it here. The staffs were friendly and helpful, the services were on point, and they got good sense of humor too. Had my breakfast here and I was really really happy with all the selections provided for the guests. The room was lit! Loved it, how minimalistic it was. Highly recommended . +1!
MM Melvin (24/10/2017 01:51)
Renaissance hotel has aged poorly over the past 3 years. This will be a frank review over the place. This is a hotel under the Marriott group but hardly feels like it. Maintenance has been a key issue and honestly the decor to the rooms feel a little dated. There have been improvements to the club lounge menu and the hotel breakfast is still one of the better offerings in JB. My current review is based on the recent stay which was during the off peak season. Service is rather inconsistent, they have great staff at management level however the service of the majority of them is still lacking. For the current period avoid the pool terraces. I am hoping to see improvements from Renaissance. I will review the hotel again.
Hariz Frezco (11/09/2017 10:30)
Good location as it is near food stalls and Aeon mall. Feel welcomed upon reaching because of their great front desk service. Rooms are clean as expected. Amenities needed are all there to use. Overall great experience.
James Teo (10/09/2017 13:00)
Nice location, good variety of food around. Huge breakfast buffet spread and nice amenities in the hotel. However, hotel room have poor noise isolation. I am able to hear the next door neighbour kids screaming.
Jit Hin Tan (03/09/2017 11:47)
excellent service by hotel staff. room is spacious, modern and clean. main draw however is the breakfast buffet where there was a huge variety of foods to choose from, even fresh fruit juices and grilled meats for breakfast.
Prashaanth Rajandran (28/07/2017 13:01)
The location was very close to the checkpoint - about a 15 minute drive. The staff are helpful and polite. Rooms are clean and whilst having a modern design, have a minimalistic feel as well.
TheBoofa75 (26/06/2017 00:23)
A all round great experience. Friendly staff, good service. Food was good also they have smoking and non smoking rooms. pool and a short walk to food and shops with atm located at the petrol station if you need cash.
CH Chng (25/06/2017 15:32)
One of the classier hotels in JB, albeit located a distance away from most of the interesting sights. Still, there are some good local eats within walking distance, as well as a JUSCO for groceries. Property is a bit dated, but very comfortable and comes well equipped with standard amenities. The buffet breakfast is most excellent, and certainly a highlight of any stay.
Victor Liew (21/06/2017 12:27)
Great service. We were greeted with welcome drinks and the staff decorated our bed with roses. The room was spacious and comfortable
Topix ep (20/06/2017 04:26)
Go for buka puasa. Great choice of food, the best in JB this year.
TY Lau (14/06/2017 00:00)
Great facilities and value for money. Away from city rush, yet just a short drive to JB causeway and EDL interchange
llytoh (10/06/2017 00:47)
It is a economical short weekend getaway. 5 star hotel but call for extra 2 towels..take 45mins and 3rd call to get it.Guest needs a bit more of patience.
James Koay (09/04/2017 08:19)
Noisy. Have been staying with Marriott for a long time. Room, styling, comfort of bed, cleanliness etc are like typical Marriott. Just 2 things that was different. One I didn't get the room type I wanted/booked. 2 I could hear deep freq noise (like machine's hum) when sleep sideways, ear on pillow. If I sleep face up the room is quiet. Unfortunately I always sleep sideways. This leads to me not able to sleep well for this trip and since just one night there I didn't get to test out other rooms. Will not choose this property in future. First time ever encounter such problem and I do travel quite a bit.
Muhd Faisal Abdul Rahman (15/03/2017 07:39)
Service was good. Staffswere attentive to guests' needs. Food for buffet dinner and breakfast was great. Only the location is out of the way.
dave yoong (08/03/2017 09:36)
Nice hotel! I love the interior and it feels really posh! Giving 4 stars because I'm not impressed with the buffet lunch. Sushi especially is quite dry and tasteless.
Celestia Harpster (20/02/2017 01:00)
The rooms were clean and the food was okay. The staff was friendly however, 100% of the time you ordered something or requested something they wouldn't have at least 50% of that item. So for example you order a burger and they wouldn't have French fries. Also they did this thing where they pretended to understand you and then you would have to call several times in order to get an extra towel or bathrobe. The pool was closed the entire week I was there because apparently it had been so dirty they had to close it to clean it and it took them an entire week. So that was crap because that's the only reason I was there. I go along with my husband for business trips and Malaysia doesn't feel that safe for me to wander around, so I go along and lounge by the pool or at least in the past. This time I was stuck in my room. The gym was decent and they had a sauna. The sauna wall panels were starting to come out and the door didn't seal all the way so the heat escapes easily. No hand soap in the women's bathrooms.
It wasn't the worst place I've stayed but I've been to better hotels in Johor Bahru.
Victor Choo (08/01/2017 05:55)
Good and clean infrastructure. Service needs to be improved though. Overall is a good place to go for the price it asks.
Callofdew (05/01/2017 17:32)
Wide spread selection of food. Good choices. Great service and staff speaks English reasonably well too. Value for money
Danial Arif (18/12/2016 06:48)
The rating i gave here is the same stars they should earn by the Hotel Star Ratings! Superb hotel! The room is magnificient eventhough it's only a deluxe room. Breakfast was fantastic, with so many choices to choose from, almost like a lunch buffet. The service is excellent! The hotel staff is very nice. I can gurantee to all who saw my review, that it's gonna be a great experience staying in this hotel 🙇🏻
Justin Chan (19/08/2016 01:13)
I've been here for a few times for business, and decided it was time to strike it out on my own and bring my wife down for her birthday weekend. And the hotel didn't disappoint! Booking was a breeze, parking was a breeze, the staff were friendly and helpful (even arranging a slice of cake to be delivered at midnight for her birthday).
A tip for drivers parking here: when you get your ticket validated by the hotel staff when you check out, you still need to put the card into the parking ticket machine to affirm the validation. Otherwise, you'll be stuck at the exit gantry!
Rosa Rios (04/08/2016 11:54)
The staff attitude make this place enjoyable. The hotel is new & rooms are spacious. If you seek to rest early, like I was due to work, ask for a quiet room. There were renovations happening, which, i didn't know about before booing but they moved me straight away to another floor. The food was amazing & again the restaurant staff & chefs sensational. Taxi services are affordable and honest. Enjoy yiur visit
Cliff Tam (07/08/2016 04:13)
I stayed here for three nights. The service is very good and the staff are always friendly. The buffet is simply awesome. A mix of East and west cuisine. If you are staying here, keep in mind that it is not close to downtown JB. The gym and the pool is 24 hr. Free Internet is only available in the public area) lobby) and not in your room. But you can register as a Marriott member (free) and get Internet in your room.
Farhan MS (12/07/2016 12:49)
Hmmm.. hard to describe. Not quite a 5 or 4-star experience.
Pluses; security, clean, modern room and its unusual location (good vis-a-vis my work location).
Negatives; experienced management and front desk staff required as it seems to be operated by interns!
Shawn Lim Swee Sien (06/06/2016 05:43)
The Renaissance was superb, conveniently located right off the highway and easy to spot - just look for the big R! Hotel staff are friendly and the stay was comfortable. The breakfast at BLD wasn't that spectacular, may be a good idea to just head down and indulge in the nearby eateries