Komentar :
flye flye (14/05/2018 16:22)
expensive, not really worth it, 10% service charge and 7% gst.
Jacqueline Lee (29/04/2018 07:48)
Regular pan pizza terribly overpriced
My friend and I went to the City Square branch for dinner (Apr 2018). Between the two of us, we only ordered two dishes -- their truffle mushroom baked pasta and a regular veggie lover's cheesy stuffed crust pizza (6 slices). It was truly a tragedy because the baked pasta was very dry and tasteless (yes, they somehow made cheese tasteless) and they also don't allow customisation of the pasta, they only had penne. The pizza was incredibly tiny. I don't see how it's supposed to feed more than one person? We wanted to share the pizza but I ended up eating 5 slices out of 6. The 6 slices were unevenly cut so you could have one that was 1/3 of another. Does this mean the personal pizza (4 slices) can only feed a child or something?
Anyway, our total bill with 10% service charge and 7% GST was $42.70. I feel that you can get much better value-for-money elsewhere, especially for the pizza (the pizza was $30 incl all taxes)! The cheesy stuffed crust cost me another $6.20 to add-on, and the crust was hardly stuffed, the crust was so small yet there were huge holes. You could use it as a mini telescope even, with an ultra-thin layer of cheese -sob- at least the cheese had flavour. We both felt ugh when we walked out of pizza hut.
We also noticed that multiple dishes were served to the wrong tables. Our pasta was served to the table beside us, and another time we were asked if we had ordered some cheese fries.
Magashen Asari (15/04/2018 07:53)
A totally awful experience at this store where we had to wait for 45mins for our food to be out the kitchen. 1. No member of staff can be found on the floor from time to time.2. The Manager himself needs to catch a wake up call as he's got NO management skills. 3. They need to own up to there faults. I'm really looking forward to hearing from the GM- Jay to hear what's he got to say about this kind of service levels. The highlight was when the Manager said to me that the food is free & in return I said to him I don't eat for free!
ly tan (28/03/2018 15:13)
an hungry person is never a happy one. first of all, the food is fine like any pizza hut outlet. however, the speed is ridiculous. we ordered our food around 7.15pm, and waited for 20min before hurrying their staff for it. we were assured that we would only need to wait for another 5 min or so. by the time we were served, it was close to 8.25pm. not visiting again
Vinet Gao (11/03/2018 03:46)
brought 5 yr kid and hubby there. ordered 2pax meal, and added one pasta which is actually arlacart main, and we supposed to have a set of kid's meal free. but we didnt know at beginning. kid insist he wanted to eat hawaiian pizza, but hubby wanted yakitori. coz kid actually has no idea of the taste but always stick to the pic, and since we came coz kid wan pizza, so we gave up the option on yakitorri. we asked staff if add on a small one cost how much, staff told us 10+ which we thought was not worth the money and didnt add on. and i was having an argument with hubby that since we r here for kid then shd take the one kid want. and ended up unhappy. then later we found out that for my pasta side, i can actually have a kids meal free, which we can order the hawaiian for kid. we asked the staff the he say oh yes, then gave is the menu.
we just find it rediculous, that since the staff heard us arguing, he knows we were having prob choosing, why he keep quiet and nv tell us we can have the kid's meal? how much wud it cost the restaurant? that is the way pizza hut cut their cost? by not tell customer what they are entitled to? very upset with the dont care service. will never return again.