Komentar :
magesh kumar (28/05/2018 06:33)
Worth the money. Missing iron box, laundry facility.
Chathura Gamage (07/05/2018 01:31)
One of the most affordable places to stay in Singapore. Rooms are ok and not a star rated hotel. Staff was super friendly and helpful. The breakfast was limited to few items which was basically the same for every day. Overall the stay was ok and safe.
Shahriar Rahman (09/04/2018 12:37)
Cozy place outside the city. Nice neighborhood but the hotel is old, run down, and needs renovation.
Chris Wong (27/03/2018 12:02)
The restaurant is quite simple but has reasonable prices and decent food.
said ishak (10/03/2018 22:06)
Big room. Basic breakfast. Nearby foos stalls.
Jithin Thomas (02/02/2018 00:59)
Big rooms, decent internet and friendly staff. There are two buildings in this hotel. Pasir Panjang main building and it's cottage. The cottage is new and better than the prior. But there are no lifts in Cottage, so if you are ok with going up stairs, cottage should be the preferred option.
The breakfast served is having only two options eggs - scrambled, omlettes, fried egg all come with on piece of sausage. Or you could go for fried rice. It's not buffet type so you will have to order it.
I prefer this hotel due to its big rooms and nice location near to bus stops and office.
Arif Darmawan (16/12/2017 08:53)
I stayed there during my one week training in Singapore.located near bus stops and it's easy to get a cheap n good food
Deepak S (24/11/2017 05:55)
Place doesn't worth for money. One good thing is it is near NUS.
Amol Patki (29/08/2017 05:39)
Bigger rooms at low price. Restaurants nearby. Equipped with old furniture. Breakfast has only 02 options.
Rahul Shukla (18/08/2017 09:17)
Good business hotels to stay for couple of nights with minimum basic facilities. Extra star for very cordial and co-operative staff.
Jhon Hin (17/08/2017 01:08)
The room is spacious and clean, the front desk ( at the morning and afternoon shift) was very helpful (might be the owner). The surrounding area are a quiet neighborhood.
YAGNA SRIKANTH (27/07/2017 17:27)
Best economy hotel. Highest internet speed ever. More than worth for money. Room Service is the best, courteous staff, spacious rooms. Very good Verandah to sit and Chi chat. Must visit hotel.
Sreenivasan Vazhoor Ramsingh (15/06/2017 03:05)
It's not fit for tourists. The staff were not at all helpful and the choice of food available is less
Isabella Kurnia (11/02/2017 13:58)
Good rate with good facility. The staffs were helpful.
Mercy Novy (10/02/2017 01:16)
My handphone drop @lobby, and staff founded and return to me.. very nice staff and honest.. thank you...
Ben Mitchell (29/12/2016 22:36)
Simple no frills accommodation. Staff were helpful. Building is a bit decrepit, room was fine.
Isha Insyirah (20/08/2016 19:21)
20 August 2016
On 19 August I made a booking for an overnight stay from 20 August to 21 August for 2 adults at Pasir Panjang Inn on Agoda. We had made a previous visit on 31 July to 1 August and are regular guests at the Inn.
At 10 am on 20 August, I made a call to inquire on the earliest possible check-in time and were told we could check-in at 11.30am, nothing else was mentioned.
We took a cab, costing us $20, from my workplace and was looking forward to getting some rest after working a 12 hour shift.
We arrived at 10:50 am and while checking-in, the manager, Michael, suddenly shouts from his desk asking if we stole the hotel's bed-sheet and pillow casings on our last visit, shaming us by publicly accusing us of stealing in the front of the receptionist's desk located in the lobby.
We answered honestly that we did not steal any items and instead was trying to help the cleaners with some of their tasks as we extended our stay by 3 hours and having experience in working as a chambermaid at Porcelain hotel, I understood the pain of having to clean a dirty room in a hurry.
We assisted by taking the dirty bed-sheet and pillow casing, rolling it into a bundle and leaving it outside in the corridor.
After explaining our actions and intentions, we received an accusing comment that his cleaners were unable to find anything, and made a remark that it was "funny", "not normal" and "weird" for guests to help make-up the room and continued insisting that we stole the items.
I asked politely for him to check CCTV for footage of the corridor but he was very reluctant to and refused to check.
The manager then left without updating us and left us standing at the counter with no clue of what is happening, only coming back to view the CCTV footage 20 minutes later, which took around another 10 minutes, and took photos with his smartphone but did not share them with us.
Michael seemed to want to avoid continuing the investigation after checking the CCTV footage. I asked him to call the authorities to investigate the issue but he fervently refused and declared, "I am not going to make this a big issue, I am not going to charge you for the missing items but I am not going to let u check in." No proper follow up was given and he just walked away, leaving us with a wasted taxi trip and the stress of having to rush to book another room in other hotels on a weekend.
Better methods of approaching this issue would have been to;
- Prepare evidence (if any) and investigate thoroughly before guest's arrival and present said evidence in a fair and transparent manner, ensuring to watch footage from other areas such as the lobby, exit or lift instead of just one area.
- Informed us of the missing items when we made an inquiry on check in time/ when booking was made/ sent email or messaged me after last visit.
- Be unbiased and not narrow minded, staff can make mistakes too, carefully evaluate both sides and give judgement only when conclusive has been presented and verified. Be more professional and do a proper follow up if you choose to turn away guests especially when said guest is a regular and the accusation is groundless.
Overall, the whole incident has been unfair to us, accusing us regular customers of stealing without a proper investigation and relying solely on the cleaner's testimony. Extremely disappointing to have to go through such an ordeal at an inn that we frequent.
A desirable resolution for this matter would be;
- Compensation for the costs incurred due to being unfairly turned away.
- A proper report of the incident, including related CCTV footage of the actual person responsible for the loss of items.
Pradeep Rahul (08/07/2016 06:20)
Good hotel with nice staffs. Location is somewhat remote to city but apart from that stay was very comfortable.
William Hawken (16/09/2016 16:48)
Okay for a night or two, but aircon doesn't really work and the bathroom is a little scummy
Jin Shin (29/07/2016 08:59)
Just like its name, it does not have a hotel-like facility or service, but it is ok to stay with free Internet service at an affordable price. Don't expect too much here, but it is ok and safe to stay here. Inside closet was dirty and a rack in bathroom is dropped when hangging clothes. Other than that, I had good sleep because of quietness.
新宅正英 (26/06/2016 05:19)
無料の朝食が便利です。
Curious Sobriezh (30/05/2016 03:15)
High speed WiFi
A Google User (13/11/2010 02:11)
considering the price, the service here is fairly good. Staff is kind and helpful.