Komentar :
HuiHong Ong (05/03/2018 08:48)
The room looks luxury and the counter is very polite
Seron Chat (12/02/2017 05:51)
Having visited Party World KTV outlet on Fri at Bt Batok (Home Team NS), The receptionist was so blurred and screwed up the whole arrangement during the nights. When i reached the KTV, she approached me and said that currently there is no small room available and shall open the VIP room for me on temporary usage and will change to another room until the VIP room to be taken up later. After 15 mins, she came in to tell me that someone needed the room to play the table pool game and need to swift the room for me. So i asked the waiter to assist to carry all the drink to another room but the waiter tell me that the receptionist has a misunderstanding. The customer was saying that they have their own pool table in their room and they were just only missing a few pool balls and wanted to borrow some from our room if we are not playing. Eventually, we agreed to borrow them the missing pool balls and i thought that we can settle down to delicate the songs without changing room. Again after another 15 mins, the lady came to me again and said that the room was booked by the other customer who is on the way to KTV and we need to change our room. I told the waiter to change the room for me immediately regardless the room was booked or not otherwise i couldn't enjoy myself peacefully. Last but not least, after having changed the room for 45 mins later at around 11.15pm, she came and asked me whether i would like to extend the hours from 3 hrs to 4hrs. I told her i called to reserve the room at 10.30pm and reached at 10.20pm and should be ended at 1.30am. ''Why are you asking me so eagerly for extension hours?" She told me that she opened the bill at 9.38pm and i was so shocked and replied her back that i was still at Tampines at that time and she changed her version from 9.38pm to 10pm. I was so pissed off and said to her that i parked my car at 10.19pm, how could it be possible to reach at 10pm? She was so persistant that i reached at 10pm. I don't feel like agruing with her and decided to speak to the management. Aside, i also have taken some photos snapping in my HP when i first stepped in the room and proven that the time started at 10.37pm. In the event, a waiter named as Raymond Wong was a very nice guy and assist me to resolve the issue although he was very busy with his work as well as walk in customer and is running out of manpower on the day. He is willing to further extend my hours till end at 3am and close the bill for us without any further delay after the promises just to avoid being having any extra charges charged to us in case the receptionist was unawared again. Nevertheless, i have been to a KTV for so much disturbance also poor arrangement. However, am glad to receive such a good service from the waiter who works there for 3 weeks only.