Komentar :
Janice (23/05/2018 07:56)
We had another great stay at the Pan Pacific. From the reception staff to the bar staff and cleaners, every one was helpful and friendly. The rooms were comfortable and well stocked with teas and coffee and glasses. Took us a while to work out where they were ( either side of the TV cabinet ). We had the pleasure of being invited up to the Presidential Suite for a cocktail party.
A M (05/05/2018 14:56)
Good hotel and very nice location. walking distance to many sightseeing or just one step from metro.
Rooms very comfortable and large.
But few small things not give me a reason for 5 stars: linen not so comfortable, not coffee machine in deluxe room, limited quantity for the rooms with good harbor view.
Expensive as other good hotels in Singapore.
Michael Slack (13/04/2018 06:56)
We had an excellent stay at the Pan Pacific Singapore. We were staying in a Pacific King room, with club access.
All the staff were friendly and helpful.
The room was in excellent condition, with plenty of amenities that we enjoyed, such as the free same day laundry for 2 pieces of clothing, the Pacific Club area and free soft drinks from the mini bar.
The hotel has plenty of nice features, the pool area is great, and the lobby has a great atmosphere.
My only criticisms are the television and entertainment system inside the hotel was a bit dated, and it seemed pretty difficult to get a properly cold shower!
Loony Wan (26/03/2018 13:31)
Great hotel for businesses and business traveller. Nothing too fancy but good location being next to marina square and suntec. Quieter these days but still one of the top choices for budget events with good support. Several rooms to run small trade shows, decent condition unlike some larger hotels. Rooms are still business like - sparse but decent. Nearby pubs are OK but bit overcrowded. Not too far from Clarke quay though if one is willing to travel - just 15 min away considering local traffic
Desmond Foo (19/03/2018 14:02)
I like their buffet promotion at the claymore 10. They had a lot of various food from seafood till dessert. Seafood worth of mention will be the crab legs portions, nice and alot. The lamb legs are also very much and lot too. It costs about 70++ to enjoy the buffet.
Garion Tan (04/02/2018 23:02)
Rooms are clean and decently spacious. There are also numerous good restaurants within the hotel premises and even more food and beverage options at adjoining malls. With these there are many shopping options as well and all within walking distance. The Esplanade is also just a few minutes walk away where you can get your cultural fix with the many shows and performances across all genres daily. The facilities, such as the lounge, swimming pool and gym are all well managed and clean. Though there are many life plants and carpeted walkways, there is hardly a place you will spot a stain, dirt or rubbish.
The room layout is rather strange though with the wardrobe and toilet sharing the same sliding door and a bathroom door that doesn't have a lock. Also the see-through glass to the showers from the room has buttons to control the screen outside the bathroom. As a hotel catering to business travellers, these configurations do seem to miss out that the two persons sharing the room may be individuals and not always couples.
Also, strangely with that many elevators, the wait for one is usually long.
Stay on the high floors as most occupants at lower floors can't even get into that elevator that finally comes as it will be packed with people from all the levels above. >
Woo Pee (01/02/2018 13:04)
The buffet dinner at The Edge (Pan Pacific hotel ) was simple amazing. Spread is wide and taste good too. We love the seafood variety. Tables are spread nicely and feels spacious and comfortable. Service staff are also very attentive to customers' needs. Highly recommended for buffet lovers.
Naomi Rumble (16/01/2018 14:16)
The staff are very friendly, cheerful and attentive. They are always willing to go the extra mile to make your stay as amazing as possible. The decor is beautiful both in the lobby and in the rooms. I stayed in a Panoramic Room (free upgrade by booking directly with the hotel) and the views are breathtaking. The room technology is excellent, from the electric blinds, electric bathroom screen, speaker in the bathroom and atmospheric placing of the lights throughout. An amazing experience for one of the cheaper hotels in the Marina Bay/Square area.
A G (20/11/2017 11:13)
High end hotel in great location. Attended a meeting here during the week and meeting rooms were but difficult to find. Room was well equipped and espresso was provided during early morning. Lunch spread was generous with large variety of meat fish and veggie options. Fresh fruit and other desserts along with coffee and tea were served. Recommended
Boris Kuek (13/11/2017 11:31)
Pan Pacific Singapore is a lovely hotel with a beautiful interior design. It is easy to access as well from the shopping mall, Marina Square just beside the hotel. The train or buses are just a few minutes walk away and its great! The room is beautiful with a nice view out if the window. You can see the city scape and beautiful night lights of the city area. Service is great as well, you can approach any of the staffs there for help and they will glady be of assistance to you. Experience there have been really enjoyable.
Ali Chua (06/11/2017 13:45)
For the price, I think you can be better off elsewhere. Although the rooms look like they've just been refurbished, it still looks dated like many people have said. The use of 80% wood based thematic colors makes the place even harder to fall in love with as the overall feel is very dull and dark. From the lift lobby to the room doors, the closets and everything in the room. It just feels very heavy for my personal liking. That said, the service and location compensates for what's lacking, thankfully. That said, to each his/her own, and it's something that's hard to change, so I may not do my stay here after all if I were to return.
Avnish Mehra (17/10/2017 13:04)
I went in the night for few drinks and to party and I wasn't disappointed. I really enjoyed my time at the hotel. I first went to match and the went to bang bang . Both these places enjoy really amazing crowd and the real party starts after 1 over a weekend and can go on till early morning. I would highly recommend getting a taxi to and fro from Pan Pacific. I am certain of one thing whenever I am back in Singapore I definitely visiting to have fun time.
Roland Kwong (15/10/2017 00:26)
Good service. Dated rooms. Probably would not stay again given the price of the room. Let me elaborate a bit. There was nothing wrong my room. Room was clean and comfortable. I just could not get over how dated the room looked. We were upgraded to a room with a view of the water, so I count that as great customer service. Staff was friendly and helpful whenever I needed anything. I received the level of service I expected. Location is great. I would have rated 5-stars had the room been refurbished.
Greg Berger (11/09/2017 11:50)
Great hotel, very nice rooms, the beds are amazing. The view is incredible. The lobby and open space in the middle of the building is worth checking even if you do not stay there. I did not try the food in the Pan Pacific.
Alicia Cai (31/08/2017 10:31)
Food at The Edge is simply great. It has a wide variety which cater to different tastes. The menu changes time to time and the prices of the buffet are pegged to similar liked hotels. The atmosphere is also great which adds on the overall enjoyment of dining there.
Wang Shida (21/08/2017 04:04)
Had dinner buffet at Edge with my family. Great selection of raw and cooked foods. Highlights were the seafood and grill sections. Seafood section was well stocked and the items were fresh. There was a live oyster shucking station, although unfortunately there was still some grit. Live grill section was cooked to order. My rare BBQ beef was tender and well seasoned. Among the best buffets in Singapore.
Craig Spurr (20/07/2017 06:18)
My wife and I stayed at the Pan Pacific in Singapore and it was fantastic. Pool was awesome, the lobby was great. The room was on the small side but perfectly suitable. The shower in the room was great, with three different heads. Overall really great experience. The in house restaurant were a bit pricey, but there are plenty of food places in the general area as the location was good.
Bonnie Chiu (07/07/2017 08:31)
We stayed one night in a Panoramic Room. The staff was incredibly attentive throughout our stay. Very worthwhile and relaxing getaway. 2 thumbs up!
Janette Barnett (06/07/2017 05:14)
My husband and I loved this hotel. The staff were consistantly gracious and professional. The room (Panoramic) was spacious and clean with an amazing view.. The bed (a king size) was very comfortable and the bath was the biggest we have ever seen and very inviting after a day of sight seeing and shopping. The way the hotel is designed (around a massive atrium) means that there is no hallway as such so no rooms opposite and no doors slamming outside your room. The hotel is very close to everything with excellent public transport access.The choice of restaurants is great and the food 5 star catering for every possible taste.We stayed for 9 days in May and I don't think we would stay anywhere else in Singapore in the future.
Aaron Lau (23/06/2017 13:02)
Went to edge for buffet lunch. Excellent food. Wide variety. Comfortable dining experience. Had drinks at the atrium after. Impeccable service.
Shambhavi Sakpal (21/06/2017 19:18)
Comfortable stay, good rooms, great breakfast.
Just that, they don't provide mineral water more than 2 small bottles a day, which is insufficient if you're 2 adults to a room. I thought providing drinking water was fundamental rule.
Tee Glasgow (21/06/2017 06:33)
Beautiful hotel. Clean room, friendly and helpful staff. Would recommend to business and holiday travelers.
Johannes Eich (08/02/2017 10:35)
By far the most exciting and best stay I've ever had. Great service, clean and beautiful rooms. Awesome view (especially at the 360-degree-club on level 38). Delicious food an breakfast. Last but not least, nice feature: EU-Plugs and USB-Charger available in the room walls.
Bill Z (22/01/2017 16:33)
Pan Pacific visit was an excellent experience in every regard. After a long day traveling the last thing you want to experience is a long check in procedure and a room that does not provide all the amenities necessary for a pleasant visit. Check in is efficient and the room was very clean and provided a range of excellent amenities that made our stay very enjoyable. We have stayed at the Pan Pacific before and it is one of our favorite hotels. Service from the staff is excellent, food is excellent, and room rates are reasonable. We had a room on the 34th floor with an awesome view of the city. I highly recommend Pan Pacific to anyone visiting Singapore.
Jason Lim (11/01/2017 02:06)
Pan Pacific is a great hotel and check-in was very smooth. The location was great and staff were very friendly. We booked a bigger room and the room layout was excellent.
We stayed for 4 nights and asked for a bed sheet change the second night but found out that the bed sheets were just straightened and not changed. (We had a stain on the previous bed sheet and the stain was still there) Aside from this, the stay we excellent and I would fully recommend Pan Pacific to everyone who loves a comfortable hotel to stay in Singapore.
Devin Ten (28/12/2016 01:35)
Our second stay in Pan Pacific. This time, we are having the Christmas stay cation for 3 days 2 night in Pacific Harbour room and Pacific Harbour Studio. Check in was smooth and well greeted by Naim. She is friendly, approachable and very helpful. Room is nice and comfortable. She even personally making the effort to make sure that our room change on the next day is taken care of. Thank you so much for taking that extra effort. Despite a high occupancy during Christmas period.
I would say the club lounge is the nicest and coziest in Singapore with 360 degree panoramic view of Marina Bay and city area. Service staffs at the club lounge are cheerful, helpful and attentive. Wain even go the extra mile surprise me with other beverage, as i do not really consume much alcohol. She really impressed me with the effort. Not forgetting the chefs are good in offering us assistance with the meat cutting. The Gym, swimming pool and the location have much complement the overall stay cation.
The remarkable service from the heart and the attentive experience will definitely bring us back. Thank you Pan Pacific.
Regards,
Devin Ten
Andreas Lim (27/12/2016 06:09)
Everything was amazing from the start to the end of my stay there.
Check in was efficient. Went there early hoping to check into the rooms early. However no rooms was available yet but Pan Pacific made up for it by pampering us from the start of our arrrival! Staffs generously welcome us to Pacific Club lounge to have our breakfast while we wait for our rooms. And while we were enjoying the super amazing club lounge, staff came to us with our room card and told us our room is ready and our bags are on the way up to the room! For this, we felt that the staffs here really communicate well hence the smooth process and we are really happy about it as they make us feel important to remember that we are waiting for our room.
Amazing Pacific Harbor Studio.I am sure anyone that have stayed in the room would totally agree with us that the room was amazing with the super comfortable bed, choice of pillows, and the huge square bathtub that comes with lovely bath amenities. Oh! and Yes, Superb view of the harbor.
Club Lounge was lovely. Services from all the staff was really first class. Greet us by our name, always check whether everything is fine with us and always have good chat with us when they are less busy. Superb 360 view of Singapore's Skyline, amazing food and drinks, lovely service. Me and my partner have never felt so pampered.
Lovely touch as we received complimentary goodies after they knew that it was me and my partner's anniversary. Thank you so much Pan Pacific Singapore.
Fefo Bakko (27/10/2016 23:33)
Room very well organized and comfortable, lovely view and great service, this was my first but surely not last visit.
Emily G (27/10/2016 22:56)
Excellent service from reception staffs.queue was long for check out and immediately another staff came out of nowhere and attended to me.convenient location with connectivity to suntec. As i was there for meeting and also being a breastfeeding mother, i had nowhere to pump after check out.the hospitality room was a great solution to this.
Danielle Ridgwell (27/10/2016 06:29)
Great hotel and great clean room
Good buffet breakfast and dinner
All drink prices very expensive cool drink, juice, coffee and alcohol.
Understand alcohol but over $10 for a can of cool drink.
Tamer Hassan (21/09/2016 12:51)
I stayed here in April 2014 during my honeymoon. It was a superior experience. The service was very friendly and upscale. A very pleasent experience and i will be recommending thia hotel to everyone.
Terina Jenson (05/09/2016 00:41)
I stayed here in 2000 and what a wonderful place this was back then. Stayed on 27th floor. Poo was our chef.very charming. Singapore Slings were great. Enjoyed the whole experience. Now im a mother of 2 young ladies that i wish i could take to show them the delights of my travelling days. Lotto win is needed now as daughters cost me a fortune. Many good memories. Thankyou.❤
Jo Tan (04/07/2016 23:20)
Proximity to Suntec towers. Easily walkable to both esplanade and raffles city. Great lobby with a decent bar and awesome buffet selection.
David Gabain (14/06/2016 13:46)
Third time i have stayed here for a two week stopover. Definately gone downhill between the last visit and this one. Doorman was too busy playing with his mobile phone to open my taxi door on arrival. I shook my head and he just glared at me. Check in is the most long winded process ever. How many pecks at a keyboard does it take to confirm your arrival ? In room dining arrives moderately warm. I reckon a previous post aboit it coming over from another hotel could well ne true. Not updated in room entertainment. Other hotels all appear to be offering pay per view movies. Good points.....still love the showers. Pool staff and Edge staff are welcoming and appear to enjoy their jobs. Would i return for a 4th time ? Probably not. Better options out there in the same price bracket.
John Metcalfe (07/06/2016 12:54)
Club facilities are superb, Laurent Perrier champagne on tap. Rooms are nice enough, Nespresso machines, Evien water.
Indigo Blue (23/05/2016 12:05)
Really enjoyed staying here. Close enough to walk to Singapore Flyer. Brilliant views - we upgraded to the bay side upon check-in, it was worth it. The bathroom was modern with a glass window into the bedroom that you can lower the blinds on, the whole room was nice, in fact. See if you can get a deal online.
mia lee (04/05/2016 16:17)
Such a bad service. They do not have their own in room dining service and have to get the food delivered from the hotel next to them. The receptionist was very rude. She told us to come down stairs to get the menu if we wanted the food. I honestly do not underdtand all these comments. I think the hotel is PAYING someone to comment good reviews because they know that they are really shyt