Komentar :
Zhong Sylves (23/05/2018 06:58)
The staff's have upgrade me to delex room tks so much
Shizhong Wah (03/05/2018 10:35)
Hotel decor is beautiful, the exterior is shaped like a huge cruise ship. Banquet food is great, so is the Chinese restaurant offering buffet dim sum at affordable prices. Swimming pool facilities a little run down and usually crowded. Overall not too bad to bring along family for a vacation stay as rooms are clean. Just that there is a non family friendly ktv in the adjacent smaller 'ship' building.
Harianto zhang (27/04/2018 05:32)
Hotel with fancy and luxury decorations and cozy room. Dont forget about swimming pool, conference room, cafe and restaurant (some serve all you can eat buffet at certain time)
李L i (13/04/2018 03:41)
Shaped like a cruise ship, this classic bayside hotel is a 15-minute walk from Harbour Bay ferry terminal and 19 km from the airport.
Airy rooms offer views and free Internet, plus flat-screen TVs, minibars and tea and coffeemaking equipment. Suites add extra bedrooms, whirlpool tubs, kitchens and living and dining rooms. An upgraded suite has elevated sea views and a sauna. Room service is available.
Freebies include breakfast served in a Greek restaurant, and an airport shuttle. A spa area includes a gym, a pool and hot tubs, plus single-sex saunas and steam rooms. There's also karaoke, a disco, an outdoor food court and a Chinese restaurant.
Yofy Salim (15/03/2018 13:52)
Nice for having Gym, lunch at Nasi Pedas and Dim Sum at Golden Palace Resto.
Fully Nature (15/03/2018 03:06)
Outside view of hotel are awesome but rooms are not clean too much bugs you can't sleep peacefully
Samz NoMore (08/03/2018 04:55)
A cozy place, friendly staffs, nice facilities. Located near to terminal. 10minutes walk to the market and malls.
romi bunarta (24/02/2018 00:31)
Outside a super expensive yacht, inside titanic being salvaged from deep sea. But the nasi goreng kampong is good though and cheap! Try at kampung pedas program Mon to Fri only Rp15k... Don't grab other menu just nasi goreng, egg, cucumber, tomato, and salted fiish for 15k
ferdi nagara (31/10/2017 02:53)
comfortable for long stay. facilities and amenities are very completely also working as good new. Breakfast was so good. Staff very helpful and friendly. And The important things from Pacific is the building like a cruise. recommended!
Vitrie Ayu (09/11/2017 05:51)
Experienced events here for couple of time and they have really nice and huge ballroom for wedding, anniversary, party etc
Luke Sim (30/10/2017 13:05)
The room was simply splendid. Breakfast was great. Loved everything about it except the smoky smell in some of the places where smoking was permitted even in the air conditioned environment.
Ryan Damanik (05/10/2017 16:13)
The best hotel in Batam for you to stay, doing business or leisure? Pacific Palace is your right destination and stay😊
Sandra P. Salzani (15/09/2017 10:17)
Spent NYE here and got a very bad experience. There is no reason for coming here again.
First, the room is kinda old. Too dark even though it's spacious.
Second, there are some pubs or club beneath and will disturb your sleep time. So I don't recommend for family to come here.
Yes, and last. The staff is exceptionally rude and have no manners. For the very first time I found such an arrogant reception. We charged for a meal at coffeeshop WHICH WE NEVER DID. It showed how bad their service since anyone can claim the receipt to our hotel room. THEN, since we declined to pay, the reception guy took out some singapore dollars as if he would pay. We did not care how everything was solved, but the worst thing, he was like looking down on us only because we cannot pay BUT PAYING WAS NOT THE PROBLEM.
Seriously you will never meet such a jerk staff other than here.
If I can rate as 0, I would.
Minh Ngo Quang (31/08/2017 02:26)
Lager room, morning buffe is quite good but they let passenger smoking in the buffe area.
Wayne Ogden (08/08/2017 03:21)
Very cool and unique hotel just like staying on cruise ship
Ashame were not really on water
Many good facilities nice pool area with jacuzzis and kids pool and gym sauna etc
Nice restaurants and bars
In evening nightclub
Has casino with many poker machines with jackpots
Karaoke rooms
Everything you need for your on ship experience
Enjoy i did
Dean W (29/05/2017 12:01)
Nice swimming pool. Leaky bathroom drain.
Klara Meilivia (12/05/2017 09:24)
The swimming pool is indoor and they have the best washroom/restroom!
gemini laki (05/03/2017 05:38)
Wonderful concourse. Room good. Breakfast plentiful of choice.
Sha Mohd (07/02/2017 00:40)
Good hospitality services, nice view & centralised location
Widi Ng (06/02/2017 16:16)
Parking is spacious, hotel building was uniquely designed. Bit noisy in the night due to the music from their discothegue downstair
YH Kuek (14/01/2017 06:09)
Overall very nice hotel. Nice scene as well
Samuel Edyson (06/09/2016 14:37)
The hotel has great and unique architecture. Some of the facilities they have: bar, club, swimming pool, spa, restaurants, gift shops and even cafe lounge with mini music quartet (in lobby). The place is a popular wedding banquet hall for its enormous function room, able to house 200 tables (that's 2,000 pax). Everythin is great here, except only for service which IMHO seems to lack for a 4-star hotel.
Wijoyo Ng (26/06/2016 12:08)
Near Harborbay terminal, 5 mins to town, convenient and accessible. The problem is, not enough lighting and they need to get rid of cigarettes smell and carpet need a good cleaning as well
Vicky Andika (14/06/2016 16:29)
Unique hotel landmark in Batam :D
Chris Chang (29/12/2015 16:31)
Stayed at this place twice and they have good customer service. Staff are able to speak and understand decent english. Rooms cleanliness, maintenance and equipment could be improved. Try to avoid rooms near the bow of the ship(hotel) where the disco/bar is. It can get a little loud at night.
Food menu are decent but lacks vegetarian options, although you can request for special diet requirements but you'll probably need to state your dietary requirements in Bahasa Indonesia. But there are vegetarian food near Nagoya Hill Shopping which is about 10mins walk from the hotel.
The hotel is about 5mins walk away from Harbour Bay Ferry Terminal. The night view of the hotel is stunning with lights and the night breeze.
I totally enjoyed my stay at this hotel.
Viknis Waran (25/11/2015 23:50)
The hotel is nice..but everytime we called for room service,it take so long for the order to arrive and the wifi is super slow..
Oktavianus Andi Permadi Wang (20/09/2015 11:25)
Looks a little a bit old but decent