Komentar :
Andrey Zevakhin (28/05/2018 10:36)
Great location, nice big pool and rich buffet breakfast. With all that said, the hotel rooms are dated, you can’t get rid of the wet carpet smell and stained walls. I also experienced cigarette smell that wasn’t addressed.
Website reservation process is tricky and required me to make several phone calls.
Overall experience doesn’t match the price tag even with all possible discounts applied.
Kenneth Soh (24/05/2018 10:04)
Being an event planner, I have been there numerous times to run conferences and seminars. I would suggest for the bell boys to be a bit more active and less selective about who they extend their hospitality to. I noticed that the bell boys tend to give more attention to guests who arrive in expensive cars while ignoring the other guests. Rooms wise, they are pretty standard; clean, spacious, value for money. The location of the hotel is very convenient for guests who want to stroll along the world famous Orchard Road.
Girish Sharma (15/05/2018 18:47)
The best hotel to stay . It's at prime location. Orchard road for shopping is at walking distance. Spacious rooms. In house mall and Bar. Taxi stand just at gate for travel. Highly recommended
gurdeep singh (05/05/2018 04:36)
Orchard hotel singapore is located is located on orchard Street Singapore.
The building looks good when you approach.
The entrance is pretty nice. The lobby area is great and you feel welcome.
The staff was very warm and welcoming. Inside the hotel looks very sleek.
The room was quite large with plenty of space.
The bathroom has a bath tub while there is also a separate shower area.
The breakfast buffet was great with a number of variations.
Outside the hotel there are a number of money exchanger. The shopping area is also just at walking distance. While for surrounding areas taxis are easily available.
Overall a good experience. Orchard hotel is a good place to stay in Singapore.
Dan Koh (23/04/2018 13:11)
The food at the dim sum restaurant was pretty good. Price wise, it's affordable fine dining. The ambience was great and the service rendered top notch. Go there for the atmosphere and service, and you won't be disappointed.
Jessica Chen (16/04/2018 01:35)
Orchard Hotel has gone above my expectations of it. This hotel is very fancy and has created a lot of memories for me. The view outside your bedroom is just perfect! This hotel has their own Mall, Gym and swimming pool. The staff here are very friendly and have a buffet with very delicious food.
Omar Garcia (02/04/2018 08:35)
I love this hotel. Its location is perfect. The room is alway clean. The pool is fine and the breakfast buffet excellent. The personnel is friendly and is easy to get a taxi. From the location you can reach a bus station. There are plenty of shopping options nearby.
Sean Tan (27/03/2018 06:30)
I can't say much for the hotel. I went there to eat dinner with my family. It was my Godmother's and Aunt's birthday you see, and they reserved a room at the hotel restaurant. I believe it is called Hua Ting, and it served Chinese food. The food served was interesting to say the least, mostly Chinese cuisine with some instances of fusion with Western cuisine. Overall not a bad experience.
Cuttly BL (23/03/2018 11:04)
Food there was great. Fresh seafood, clean rooms and great service. One of my brothers peeled the prawns with his hands, and the waitress were attentive and brought handtowels and lemon water for him to wash his hands without us having to ask for it. Great experience.
I. Go (17/03/2018 14:50)
Would actually rate this hotel a 4 to 4.5: excellent (5) convenient location for tourists and/or business travellers; aging (3) hotel made livable by outstanding (5) housekeeping and brilliant (5+) and most hospitable staff. So 5 stars instead of 4, to show appreciation for the spendid staff. Bravo!!
Wouter Pool (02/03/2018 21:30)
Fairly good hotel, had some problems with the air-conditioning during my 30+ day stay so had to switch rooms two times. Last room was very good. Unfortunately I only learned about the millennium loyalty system after my long stay so missed a lot of membership points. Would have been very nice of they would have pointed out that system especially for people staying that long in the hotel.
Wai hon Chui (28/11/2017 01:34)
There to survey the place for my wedding dinner. Location is pretty far from the nearest mrt station. Ballroom looks pretty nice. Rooms look pretty decent.
Sum Yuan Loong (23/11/2017 09:02)
Was there for a ceremony at the ballroom, I found the area clean and has a cozy feeling. The toilets are excellent. The food is abit hit or miss
Jackie Gardner (20/11/2017 00:46)
The room is very nice and clean, although the air is a bit too cold. Even if you switch it off, when you come back in after a day out, it will have switched itself back on to freeze your room.
The breakfast is excellent, but can get very busy, with people queuing for tables.
It has a gym and pool. But during our visit we received a note saying the pool was closed for maintainable for most of our stay, and one of the reasons we chose this hotel was to use the pool facilities so we are very disappointed
András Vidéki (14/11/2017 01:35)
Classic high class hotel. Very expensive, rooms are dark and have old equipment (quality got lower), not easy to reach with MRT, horrible to get a taxi in morning rush hours. But has a great breakfast and friendly lobby personnel.
DingHan Lim (18/10/2017 02:34)
The lunch buffet was sumptuous. The location of the hotel was easy to locate. Staff were friendly and willing to help. It was a pleasant experience overall.
Galardo Sugito (29/08/2017 03:52)
Clearly not a new hotel. Room was clean and comfortable, but a renovation might help with the vibe. Breakfast was great with a lot of menu offered. The location is a the end of Orchard Rd. Takes about 10 minutes walk to ION Mall.
maanas varun (13/08/2017 09:32)
Easy access to the hotel. It is connected to the mall. Attended an event there. The conference rooms are spacious and the sound is good. Food served here was good
Andy Stewart (11/08/2017 02:53)
We looked forward to this holiday for nearly 12 months as it was our Silver Wedding anniversary. Arrived at the hotel, mentioned the special occasion, went over the chap's head more interested in my credit card details for the mini bar. Got to our "Premier" room very dated, cramped and dull, view from my bed each morning was exterior wall from the lift shaft... great.
Commented to the duty manager of my disappointment on the above due to the special occasion, her reaction was the rooms were being renovated in 2018!! no doubt a price hike on the horizon.
Jacopo Turrini (06/08/2017 08:32)
High quality hotel with large rooms and nice service. Bathroom is clean and comfortable. The design of the hotel is modern with some traditional elements. Swimming pool and gym are well managed.
Jeff Yeoh (27/07/2017 08:31)
I had stayed here previously for my ROM. Rooms are clean and modernised for the new wing. Not sure about the old wing. The concierge and staff are extremely helpful and friendly. Parking is very narrow and old. Due to location, nights can get pretty rowdy especially over the weekend. Otherwise a good location just a few minutes walk from the Orchard shopping area.
Fionn Tan (29/06/2017 14:32)
My husband went back to enjoy our complimentary 2 day 1 night stay from our wedding package. We stayed in the Premier room. The room was clean and comfortable. They missed out out toothbrushes but the service was prompt. Their front desk staff were very friendly too.
Alexander Stingl (19/06/2017 11:37)
I've been here twice for events in their ballrooms. Slightly dated decor but decent enough. Food at the event was good but the rest could be updated for the better.
Marcus Wu (19/06/2017 07:06)
The location is easy to find when you're traveling by taxi. A lot of different shops around as well. Service was good but food wasn't v good
Neil Alvin Nicerio (06/05/2017 03:19)
A hotel well located in the busy streets of Orchard Rd. Shoppers should make this one place to visit when visiting Singapore. Rooms are nice and clean and the staffs are friendly.
Tracy Cummins (11/04/2017 22:30)
Overall experience was good however after staying in the hotel for 80 days (and planning to stay for 30 more), i asked the desk clerk to ask the manager if we could get some type of discounted rate. The clerk quickly returned saying the manager declined. I was surprised by this and the fact that the manager didn't have the class to come out and discuss it with me personally. This is the second consecutive stay of this length by our company and will be the last.
Raj Sjam (25/03/2017 18:09)
The hotel is good, perfect location. The receptionist was friendly. I stayed in the room no 532. First and second night I could hear the sound but was not disturbing me, but in saturday night, the sound outside my room liked buzzing sound was really disturbing me. Making my head was sick. Fortunately the technician came and the manager gave me other room for sleep. Thanks a lot. Great hotel with great services.
Florian Greber (16/03/2017 00:44)
Great hotel. Was on the top floor. Elevators came fast every time. Breakfast was good. Room was clean and made up every day nicely. Staff is attentive and friendly.
Caroline Blacck (05/03/2017 04:45)
Very clean, comfy bed, nice clean bathroom with bath and good shower plus the little extras ,nice bright helpful and friendly staff ,wi-fi does not cost extra and works well, public areas excellent,. Breakfast buffet not hot enough but excellent choices. Very good position. Would stay here again thank you.
Nishil Shah (01/03/2017 13:36)
Great hotel! Great location, friendly staff, and clean rooms. They even let you borrow an Android phone with a local Singaporean phone number and 4G service. Room had two international outlets that fit American style plugs along with one 120V plug in the bathroom (but is only a 2 prong). Also, the hotel is really close to a lot of restaurants both fast food and more expensive restaurants.
Mr Thắng (12/02/2017 14:09)
Great hotel. Staff 's very good. Pool 's nice. It 's convenient to shopping at orchard road.
Juzar Mustan (27/01/2017 02:17)
Excellent 4-star hotel. Touristy, but the rooms and dining outlets are good. Location is great, right at the start of must-see Orchard Road and only 20 minutes walk to the Botanical Gardens
Leo Zhang (09/01/2017 10:48)
Very convenient for stay. Outdoor pool is not good for those who seek exercise by swimming. Breakfast is very great, too much choices, I haven't tasted all in a week more. AC is too cold I have to switch off when I am in. Nice choice!
ChRisTiNeYap Yyin (27/09/2016 03:06)
The only 1 good comment is - room and toilet very clean.
I booked signature club room, on the day check-in free upgrade to signature suite room. Both room are included breakfast, tea-break and cocktail. Okay well say the complimentary meal, it only can having at club floor instead of the main cafe, if you wish to have your international buffet breakfast at lobby café (which normal room included breakfast), you may need to top up. Which mean you book an expensive room but breakfast is not included. Maybe somebody will say “you stay at high class room, just wanted to show off that only can enjoy your meal at club floor”. NO, the club floor breakfast is nothing. Maybe just a few bread and fruit. Me and my fiancé is not full at all.
When we check-in, hotel counter inform us Mini Bar is free. Sound good, and we finish all drink. Upon check-in as usual deposit SGD 100 by cash or credit card is required in case of damage or use on mini bar. Upon check out, deposit which by credit card is decline. A week later, credit card send us statement SGD 57.00 credit at Orchard Hotel. For what we remember, we did not use our credit card at Orchard Hotel and did not sign anything. After check with Orchard Hotel, they inform us SGD 57 for mini bar charge. WHAT? It suppose FREE???!!! What they explain is soft drink free but alcohol not. Fine, even they wanted to charge us, should inform us or deduct from the deposit, instead of basing on our credit card details which we given for deposit, deduct without inform us. No invoice No email. Did email over need an apologize and explanation from Orchard Hotel, but no respond on this matter.
What I suggest if your guy wanted stay at Orchard Hotel, book normal room better than club room. And when you putting deposit suggest by CASH as they have no chance anyhow deduct from your credit card. (for what I think, as a guess of the hotel, they should respect our personal details or rather than say privacy?
Swimming pool too small, is there have 6 – 8 person in the pool, I think you can go back to your room or plan walk down to Orchard shopping better. As there not much space for your to swim.
One more and last, Orchard Hotel located at the end of Orchard, if your guy wanted to stay there, need to walk approx. 10mins to reach ION. What if raining?
Curtis Gearhart (26/09/2016 17:11)
Great business locale with close proximity to marina bay. Rooms in signature floor and above are cozy but clean and quick full service. Friendly, helpful staff, very clean.
Mike Rennie (23/09/2016 01:14)
Had good expectations but must say I was let down. Room was less than desirable. There were scratch marks all over the upholstered headboard that were painted over. The shower leaked in multiple places as did the top of the toilet. The towel rail was very loose and there were cracked tiles. The wardrobe doors didn't slide properly. There was no booklet on hotel information, re where the pool was etc.
dd jj (05/08/2016 04:59)
Pleasant enough in club lounge. Basic food and drink choices (no bubbly) Views limited, even the windows all seem too small, like being on a cruise 🚢 ship. Lovely staff.
Ian Williams (05/07/2016 07:13)
Spent one night there on a stopover. Small room but very comfortable. It suited our needs. We declined breakfast as it was very expensive, but there is a great coffee shop behind the hotel (Jewel Cafe). Good service. Free Wi-Fi. Checkout as 12:00.
Ankit Saini (25/06/2016 08:35)
I like this hotel as it's near so many malls... You can go anywhere easily....
Hotel is also really nice and serves great food...
Razvan Ghilic-Micu (21/06/2016 07:21)
Haven't lived here, just attended a wedding. A convenient location, but a pretty outmoded feel to the hotel..
Charul Chellani (17/06/2016 15:26)
We stayed there for around 4 days it was a great experience with everything, just the rooms are too small. But i would really appreciate their service as i left a shopping bag there and realised it after coming to india. I called and checked and it was still there in the lost and found department. Breakfast is not that great. But overall experience was good.
Phil Han (08/06/2016 03:06)
Hua Ting is still an amazing Chinese restaurant concocting some of the best dim sum plus great service! As for the hotel well it's old and tired. Like most of this end of Orchard Rd, everything is so 80s.