Komentar :
Lionel Tan (18/03/2018 12:12)
Queue was very slow, very long 1.5h wait time. Branch was packed with customers. There was inadequate and bad allocation of staff. The 5 teller counters had only 2-3 tellers on Sunday afternoon peak hour. Service by teller was not good and I assume is due to large volume of transactions she needed to handle. In the end, was a time wasting 1.5h as my request cannot be met here.
Alice Teo (07/03/2018 01:46)
I was there yesterday with my ah ma. My ah ma is 84 yrs old on wheelchair n me on mobility scooter. We are there to open a joint account. After waiting for 30mins, the girl whom served us reject us telling us to go back and bring birth certificate to proof our relationship.
No. 1, we were at counter 1 doing some transactions and we did told the counter our relationship and she didn’t mention anything about birth certificate. She calculated the interest for us at $300 plus but in the end we only got back $100 plus. OMG!
No. 2, precisely, the 2nd lady whom seeves us wasn’t in the mood as her supervisor threw a documents in her face infront of us. Tat might be one of the reqson she isnt in a mood to serves us.
Btw, we went to dbs at civic centre and got our joint account done. The officer at DBS sent a hokkien speaking manager to verify the relationship between my grandma n me.
My grandma is of sound of mind and can talk.
Furthermore, the ocbc branch isnt very handdicap friendly.
Veronicmay Veronicamay (05/12/2017 04:38)
I am oversea customer.
Thanks to
Ms. Mander Chan, 💞banking officer
OCBC Singapore causeway branch, sharing her personal mobile data to settle my banking issues.
Avery Teo (01/12/2017 10:14)
Worst customer service , waited for 40 mins and still not my turn yet . Thank You for the waiting experience . Time :5pm date:1/12/2017
Teoh Wei Loon (01/04/2017 08:59)
Worst experience ever, allow customers to cut queue without number, bad manners towards foreign customer, long waiting time (2hours)
Albert Tan (24/06/2017 12:02)
Wonderful to be open on Sunday
vanchi nathan (03/03/2017 14:35)
customer service is good
JC Production (31/12/2016 08:45)
Best
Ng Shijia (31/12/2016 06:30)
Why do it fhave 1 counter for coperate que and it is so funcking slow
simple life (15/11/2016 07:15)
The customer service Super slow, especially for corporate banking, when I reached the number shown 5058 aftee 1 hour the number shown 5062 . While other counter no much customer but they not helping for corporate line.
SK L (07/08/2016 13:37)
Customer service might not be the best.
m chew (27/11/2015 10:18)
Supposedly to be closed at 7pm now 6.14pm already closed. Make me wasted my time to rush down
Today 27/11/15
htoo hlaing (12/05/2016 09:32)
Impatient for foreign customers