Komentar :
Chee Yin Liew (18/05/2018 02:04)
Receptionists don't look like they are happy working here. Very little eye contact with patients. No smiles.
Teri Lim (04/05/2016 04:21)
The clinic stuff is highly unprofessional and unreliable. I came with a referral letter from GP and my insurance card and passed it to the staff. I consulted my insurance agent earlier about the insurance coverage. The issue I came with was clearly stated in the referral letter and the staff was obliged to inform me UPFRONT if the visit and treatment are covered. Instead of that they asked me for a visit so I assumed that there is no problem with my insurance. AFTER the visit one of the staff informed me that the visit and treatment CANNOT be covered. In the first place I was blaming my insurance agent so I paid for the visit only and was looking for a reimbursement from the agent. Later on I found out that it was the clinic duty to inform me about the insurance coverage based on my referral letter BEFORE I SAW THE DOCTOR. I called the clinic later and they fondly apologized that I was not informed properly however denied to do any reimbursement. I asked my insurance company to interfere and they came back claiming that I HAVE NOT PRESENTED MY INSURANCE CARD ON THE DAY OF THE VISIT. I was deeply shocked by this lie and will look for further help somewhere else.
I strongly recommend to avoid this clinic!