Komentar :
Anastasia MJ (19/05/2018 16:16)
I bought online on Monday and I saw the product was ready stock. It shows that Kohepets will ship the product in 2 days. So I was thinking that it will arrive on Wednesday. I got flight on Thursday morning and to ensure that my products will arrive on wednesday I tried to text the number that shown on google. At first he/ she keep insisting that my product will be deliver on wednesday night which I dont know when it will arrive at my place. Then I keep texting the number and lastly I talked to Kim and she is really helpful. I finally receive my product on wednesday night!! What a wonderful experience shopping in this singapore online pet shop😽. Very trusted, helpful, and recommended. If you have any issues just contact Kim 💕
Kai Qing Tan (15/05/2018 10:52)
Placed an order on Saturday night and received my items two days later. Would order with Kohepets again!
SOOTIAN (09/05/2018 10:02)
1st May bought a petcomer trolley backpack pet carrier - BLUE
Nobody bother to call or text me regarding delivery.
I have to whatsapp them to confirm delivery.
The reply was a apology that they dont have stock for blue and asked if I could accept red.
As I needed it urgently so I accepted red.
To my disappointment when I opened to use the following day, there was no instructions on how to assemble! I have to figure it out myself. If it is a new set surely there will be a piece of instructions!
Then, I saw some kind of stain on the shoulder strap. This red bag looked more like being wiped clean, placed in a plastic and delivered to me.
I have been sending whatsapp requesting for refund or at least replace a new blue one.
My calls were not even answered!
My whatsapp also not replied!
Such sales attitudes!
Surely Kohepets are looking at long term customers and NOT one time customers!
Chan Sharon (26/03/2018 06:01)
My order was delivered to me with wrong items. I used all avenues to reach out to Kohepets (call, WhatsApp and email) but none was responded! Have they folded up?
Ryan Chew (06/03/2018 00:35)
Bought a dog bag online on 27th Feb, website promised delivery by 1st March. I messaged them on facebook to confirm their delivery by 1st March, they said it will be done.
I sent them a text on 1st March 4pm as I still have not received the bag. They told me sale of the bag has been discontinued and wanted to issue a refund for my order.
Today, 6th March 2018, I still have not received my refund.
Item is still "available" on the website itself although saying sale has been discontinued.
Buy at your own risk.
Anjna Pratap (24/01/2018 23:55)
Kohepets is an online supplier for all things PETS. The quality and range of products available is sufficient for most pet parents. Their prices are attractive and there’s always a welcome free something that my Simba is happy to have. Their friendly delivery service is easily the best in town for timeliness and attitude. My 26 month old yellow Labrador is Kohepets raised- literally 😊
In the past whenever I had to leave my Simba with pet boarders and needed food to be delivered to that address, all I had to do was to send a WhatsApp message with the address AND IT WAS DONE ON TIME! There was a time too when we had to deal with sudden allergy issues when Simba turned allergic to chicken and we had to cancel the order for Chicken based Wellness food and change it to the one with fish. It was done without any fuss. Thank you Kohepets!
On a personal note, last year was a tough one for me as my Mother was getting treated for breast cancer and I was flying overseas frequently to be with her. As a result Simba got neglected and I would often remember only hours before his second last meal left in the Wellness Grain Free bag.... Whether it was his Frontline Plus or food or shampoo, Kohepets was kind enough to accommodate my requests in their delivery schedule and see that Simba didn’t go hungry even though his Mummy forgot....
I know I will always stay with Kohepets. A friendly and Totally reliable time tested service. You should see the welcome their delivery folks get from Simba 😊
azri aziz (07/04/2017 23:53)
Reasonable pricing. 👍🏻
Very fast delivery. Ordered today, delivered the next day. 👍🏻
Melissa Heng (09/02/2017 13:24)
Great service!