Komentar :
Soosoo Hi (28/04/2018 21:45)
Horrible experience, not only do I have to wait for a long time (8 hours in total), the doctors (esp one indian male doctor) treat what seemed like “minor” matters very nonchalantly.. would not advice people to go there if you have any emergency issues (they only care about car accident patients, that is what they consider an emergency)... and they are not responsible.. they will keep on “referring” you to other doctors since they can’t cure you.. what a disappointment.. I just feel sorry for those elderly who has to wait for a long time just to see the doctor.. with the possibility of not getting cured.
Devi nishita (27/04/2018 15:24)
Even 1 star is too much for KTPH. I was called by a nurse saying that my dad has been transfered to ICU from his norm ward. I was worried and went there. There they did not allow me to see my dad. The nurse there told me to come after an hour and we made an agreement that they would call me after finished with his 'treatment'.
It was more than an hour so i called n asked if i can come. The person who attended my call checked to see if everything was over (they said treatment) and told me they were not done yet. I waited nearly half an hour and they called me.
I went to the ward 26 and gave my IC to the security. The security asked me to wait and went in the ward ( the security said he had to check if my dad was ready for his visit ). I found that ood because i did not encounter this when my dad was warded at ICU 36 when he 1st came. I shun that off.
When i went in the ICU bed my dad was at, i got emotional seeing he was injured on his nose. The wound was open without any bandit on it. I even saw that one of his arm was blue black. I paniced not knowing what happened to my dad. I started asking the nurse what happened to my father and that i want answers. She said these injuries where from the normal ward he was in and that she had no idea. I told her to get the doctors and that i m going to take pics of my dad injuries. I took te pics and then saw the nurse, whom i spoke with earlier, whispering to her collegue. Then the security from the enterence came. They asked me to come out to have a word with me. I told them no. Then one of the nurse said i have to delete the pics and that i should not have taken them at the first place. I told them i will not and that they must answer for his injuries. They then said they were goin to get more back up. Awhile later they said they would like to speak wit me at the conference room. I went there. There the head nurse was there along with the other nurses. I told them that they should not treat me like i was a criminal and that i have my rights because i did not take pics of them or their facilities but my dad's injuries. They then saw my pics. I told them that they have to let me know or whoever who were responible for him in the normal ward. I had to know what happend and why are there injuries on my dad.
This experience has caused great pain in my heart. I wished my dad was never warded there. I was told the reason for dad's scar on his nose was because of the the mask he was wearing
I still can't digest that because the mask could not have riped the skin off and show red raw skin out. KTPH is a big NO for me. I hate the hospital. Worst place to be ever warded. The staffs are not qualified to handle patients and their families. The foreigners there have excent that i can not understand. It is like a Hell Hospital. Will never want to go there or even reco to my family members.
Chua Qin Fang (26/04/2018 05:13)
There's a terrific doctor at the day surgery center.. nurses was also calm and friendly..
Celsa Tow (26/04/2018 04:47)
Frist time visit the place. With free shuttle bus from Yishun MRT. Good and friendly driver thanks to his good driving skills.
Tiffany Lee (19/04/2018 13:22)
My dad was warded here. The nursing and medical staff were very caring. I am very grateful to these unsung heroes for the work they do. God bless.
H2 O (17/03/2018 11:09)
Excellent private first-class general hospital with all morden fascilities services specialists and accident & emergency 24 hours services. Free wifi. Great caring professional warm service with caring doctors nurses paramedics pharmacy rehabilitation and medical social services personnel. Friendly fast attentive cosy comfy welcoming ambience for romantic intimates groups students tourists Expats and families. Next to community hospital and nursing homes to complete the services.
Lily J (28/02/2018 03:03)
Will give no stars. Arrived to A&E via an ambulance at 11pm. First time I felt so sick to have to call for one. Did not know it turned out to be severe gastroenteritis but even then the doctors do not know exactly how to diagnose, as they told me. Warded only at around 5.30am. No sense of emergency at all at the A&E. Had to queue several times, first to be diagnosed by a nurse (not a doctor) all over again even though the medics should have reported to them what I told them in the ambulance while I threw up. Then I had to queue again. Strangely, non-critical cases such as those patients with a flu or cough who could chat incessantly to their friends were able to see the doctor first and get IV drips. I was perspiring, shivering and scared. Even after expressing my concerns to those staff on duty I felt terribly sick, I was never given any priority or extra attention. I had to then queue again to see the GP. Then queue again to take a blood test. And then queue again for an IV drip. All this while I was throwing up every 10-15 minutes and having bad diarrhea, wheeling myself in my wheelchair to the restroom. There was only one nurse at the counter nearby who could not leave her station. Will never come back again if I can help it. Had no choice since I lived one town away and the ambulance said they could not sent me to a private hospital. When finally given a bed to rest at 5.30am in the ward, I could not sleep at all because they refused to draw the curtains or turn off at least a few lights around me to rest even after I have requested to them nicely. Call buttons are responded to after 5 minutes. Same goes for other patients in the same ward as myself. Even after telling the nurse that I felt heavily nauseous at one point and the nurse promised to get me a jab., I ended up having to remind her twice. Even then the jab came only one hour later. There are other situations that rendered me speechless more than I already was but all in all, I feel that the hospital was not responsive and I felt sorry to see other patients treated in the same manner. Since I was very ill, I had no energy to speak up on the poor service rendered at the ward. On the day of discharge, I was told to go to Block A to collect my medicine. They said they could not accompany me after discharge. Turns out the Block A was a long way away and I wheeled myself alone to collect my medicine.
Nurul Asyikin (23/02/2018 16:12)
Lovely eco friendly building surrounded by greenery. Same day dental scaling appointment is perfect for busy people. Friendly staff and service is good. As with other public hospitals, waiting time can be an issue so just have to be patient.
Zul Haqim (15/01/2018 11:40)
Slowest A&E service. My wife needs to be admitted. She was sitting waiting on a wheelchair at said A&E. We waited until drip on her finished & informed staff nurse.. it was then ONLY "transport" staff were called to assist us to the ward. Super slow.
Thank you KTPH
And to add.. I was there from about 1550hrs UP TILL 1945hrs AND STILL WAITING..
Nirmal Balasooriya (04/11/2017 03:10)
Well organized hospital with very helpful staff 😊 had to go for operation and from the beginning all the staff members did their best to serve us. Really amazing service as well as facilities, although its government hospital
Alfred Granberry (26/10/2017 10:32)
it took awhile cause I was really an urgent care case, not an emergency case. But my Doctor was most excellent and top notch. Dr Ashley took great care of me, examine me twice, to make sure he didn't miss anything then made sure I understood everything about what was wrong and why, and what to do to make it right.
KTPH is the place for me to go should I need medical care again.
xa n (30/09/2017 15:46)
I would have put a zero if I could.
The dysfunctionality of this hospital is ineffable. I sincerely wish all the best to current and future patients of the hospital and I hope the hospital does something about the entirety of it.
Joshua Andrew (17/08/2017 11:44)
Great hospital. Clean and hygienic. Staff are very friendly and well equipped.
Kah Keong Lee (16/08/2017 13:42)
Staff are caring. So are visitors. Full of plants, fish and water features. Food court is nice.
Lukas Kwan (31/07/2017 07:28)
Professional friendly attentive hospital! Recently my mother-in-law's admission was smooth with caring Dr & staffs. Thank you all the helpful workers. Drivers & Attendants!
Hishammudin afla (20/07/2017 21:59)
Accident took place in july 2016,upon recovering of the discharged summary it was stated it was my Low back back which was not right as I had Injured on my upper left back which got hit by the passenger safety belt holder.simply angry and disgusted by their services.
Ethical of a doctor needs to listen and have some compassion for a patient complain.
And thank you to the doc from C32 for ignoring my complaints for tingling and numbness of my and now my right wrist is having a severed staged for carpal tunnel syndrome.
Thanks eh
In Feb consulted by the doctor from c32 which totally ignored my tingling and numbness sensations plus heat sensations at 2 or 3 am. As a patient I do have my right for telling you for the sensations I am having.
Thanks goodness a GP from one clinic suspected I am having a CTS which needed to be operated on.because of this I had to refereed to physiologist for the stress
Clara Chia Shi Qi (05/06/2017 06:59)
Easily the worst hospital in Singapore. Horrible service and inefficient nurses/doctors. Would rather go TTSH instead.
Lau Li He (09/05/2017 14:56)
Very beautiful hospital. The only hospital I will go for meal.
Jerry QUEK Cheng Pang (05/05/2017 16:36)
Beautifully built and with Eco friendly designs.The Eco park style designs helps the patients to recover faster and for those working there to relax and take off some of the pressures from their duties.The staffs there are friendly and helpful as I foundout when I visited a friend there.
bel ho (07/04/2017 22:56)
The hospital environment looks tranquil. All the staff are polite even at the A &E. My mum was at the AMU and the Doc and Nurses were all very patient and friendly. With their tender, loving care, my mum was happily recuperating fast.
Rachel Tan (19/03/2017 02:11)
It is a great place with an eco-friendly environment. This hospital has many kind nurses, helpful pharmasists, professional doctors and good dentists.
Ian Siah (12/03/2017 05:59)
Possibly the greenest hospital in Singapore. Much intelligience has been built into the wards. Very innovative.
Summer Lim (25/02/2017 03:16)
Environment and architectural design comparable to private hosp, staff are generally friendly but not exactly the most work-orientated. Mom was hospitalized for a week and no calls from doc to update at all, requested, and still no calls.
ken winslow (14/01/2017 06:37)
Very racist hospital, only hired female chinese staff and outsources hiring to job agencies stating that fact. Also very prejudiced against medical staff's bmi. Board of directory all male, sexist and racist
Jacelyn Hiew (22/12/2016 02:56)
Service very good. Doctors are friendly. Staffs are helpful & knowledgeable. Clean & nice environment.
Hui Min Chan (15/12/2016 17:19)
Would give ZERO stars if I could. Does not bother checking for patient's preferred mode of communication. Doctor could not communicate with patient directly, but does not bother to address that. Feedback to hospital, was given the answer "may not have doctors that could speak other languages available (including Chinese)". Does not bother with patient's rights and privacy. Many assumptions made but service team could only make several excuses to justify their actions. Huge difference when attending TTSH instead. They could do all the above and KTPH can't. It starts as simple as CARING for your patient and asking her during the registration and consultation. Stop your all assuming attitude.
Evelyn Lee (07/11/2016 01:05)
The queue was not so long when I came in at 3am. Doctors and the staffs are well trained.
Jackson Seng (09/07/2016 04:16)
Efficient, friendly staff and beautiful architecture. Doesn't feel like hospital, more like hotel when you look from outside.
Zero Tkh (08/07/2016 02:17)
One stop medical centre in the north, good patient service but the waiting is terrible. Healthy choice food court is within the hospital , good spot to hang out as the hospital is inyergrated with the neighborhood park.
Desmond Chua (26/05/2016 16:30)
Beautiful, comfortable hospital. Staff is friendly. Facilities are top-notch.
It makes you not mind coming back again but you know you don't want to come back again... 👀 (it's a hospital, cmon).
Rahul Bajaj (17/05/2016 11:02)
Top class hospital in the North of Singapore with best in the industry & state of art equipment. Is always neat & clean. One star deducted for long waiting time at A & E. average waiting time is around 90 minutes
Sivabalan Siva (06/02/2016 15:52)
I love this place because its very clean and beautiful but I didnt go to singapore. My cousin brother work in singapore.