Komentar :
Benjamin Youn (01/05/2018 15:09)
Nurses & administrative staff can't speak & converse in English language. Nurses need to improve their blood taking skill seriously.
A Google User (01/05/2018 15:09)
Nurses & administrative staff can't speak & converse in English language. Nurses need to improve their blood taking skill seriously.
Shane Malique (04/04/2018 00:50)
At A&E, experience staff let a new trainee to do the poking for drip. End up, it become so un-tidy and it seems like coming off anytime, and also very expansive hospital
Muhamad Rafiuddin (26/02/2018 02:13)
The registration is so slow. Front desk staff is so proud of themself. No smile at all. After registration you have to go to nurse assessment that are freaking slow.And there is no privilege for disable patient. Wake up KPJ JB!!..Improve your service u are not gov hospital, u r a private hospital. anyone please go to other hospital rather than kpj jb.
Lawanya Lala (14/02/2018 05:05)
im a kpj johor student, i posting here for sem 5 its a best experience for me. The staff, doctor and sister in education so kind to us. the hospital environment look clean and good. thank you
Daniel Ong (20/01/2018 14:21)
Daughter have high grade fever >40 C at night while we are in JB at night. Arrived at A&E with no triage!!! Was asked to register at the counter first. I kept asking is there is a triage to be done. But none. Was asked to register and wait to be called for TRiAGE!! Checked the process flow on the wall - as with many basic A&E, triage first. Another zoning showed fever with >40 is considered yellow zone! But how to determine who to call in when there is no triage?!!! One reluctant admin clerk at the desk determining the speed of treatment in A&E?!!! While I am not saying my daughter deserves immediate attention but at least triage it first! That is why I am at the A&E!! Come on KPJ you are falling behind your SOP!
UMM MUHAMMAD (06/12/2017 22:37)
Registration, triage and time to wait for pediatrician was less than 30 minutes. Doctor Muhammad Khaider was experienced, knowledgeable and gave us medicines that yielded results for our sons eczema. Highly recommend him. Pharmacy and bill pay process was also very fast. Not sure about other doctors or services here,
sarah andalib (28/10/2017 01:41)
This hospital has very irresponsible Drs. I asked about the reason of my problem and she answered "check it on internet, i m not here to answer you". why even i pay for appointment thn and waited so long to visit a dr, i could just check it online? And when i complained ths matter to hospital, they also were irresponsible. I felt if u hav surgery thr, most probably u die with all these irresponsible drs and staff there.
Kevan Phua (30/09/2017 20:41)
Came at 4am. Nurse at the reception was quite rude. Bed sheet has black stains like someone wore shoes and stepped all over the sheets. Doctor came and looks like she just woke up. Was mumbling the while time and was not knowledgeable at all. We had to be the one asking her questions instead.
cheah kok hau (26/08/2017 13:45)
The nurses need to be train to be responsible for all the calls by the patients. Call for assistance by patients can be blatantly ignored by the nurses whom keep on chit chatting like going to night market. Blatantly untrained nurses unlike SDMC or Columbia Asia nurses whom will rush to attend to the calls after more than 3 minutes call went unattended almost immediately. Noticed until one relatives have to come out from the ward room to call the nurses personally. This happened due to no special audit being done by the management or weak enforcement to ensure quality and good services. We pay you for the services not for you guys to talk and doing nothing. If I am allowed to put ZERO star, for sure I give them ZERO star for their "excellent service"!! Sucks!!
Goh Shirley (23/08/2017 03:34)
The best service hospital in Johor Bahru. The best team of doctors here especially Dr Syed Mohd Adeeb, the Cardiothoracic surgeon. He is a very friendly, talented and caring doctor. He always make sure I'm ok, never miss a day even though he's so busy. Amazing, wonderful, helpful and caring nurses in the ICU and ward at Level 4 & 5. I was cared for and treated very well during my 4 1/2 days stay in this hospital. Thank you to Dr Adeeb, Dr Richard, Dr Goh, Dr Natasha, Dr Sanveer, all the nurses and one of the physiotherapist at KPJ Johor Specialist Hospital!!!👍👍👍
teanchu (09/08/2017 06:43)
My mum was admitted to the hospital post stroke. No detail explanation on the condition, cause, treatment and etc. Doctor is very impatient in answering our queries. Nurses were always busy and irresponsive. A simple request could take up to an hour to respond. During a recent check up, the medicine (charged) we received is apparently a sample with mark 'not for sales'.
I do amaze by the efficiency of their finance department. Payment request is always on time and total bill is always up to date.
Yaowen Yap (31/07/2017 14:45)
My elderly father was admitted to Johor Specialist Hospital ("KPJ") in late April 2017 for congestive heart failure and was transferred to Tan Tock Seng Hospital ("TTSH") in Singapore ten days later. This review attempts to objectively compare the level of care and service we received at KPJ and TTSH.
Nursing care
Nurses at KPJ could not have cared less - my dad developed open wounds during his stay and the nurses did not bother cleaning his wounds, which led to secondary infections. In addition, the KPJ nurses used basic sterile gauze and adhesive tape to cover his wound which resulted in tearing of his skin each time he had his dressing replaced.
In contrast, nurses at TTSH were patient and hardworking and rendered a high standard of care. My dad was showered everyday with anti-microbial wash lotion despite his loss of mobility (as contrast to bed sponging at KPJ) and TTSH nurses would use Jellonet and Mepilex (non-adhesive dressings) to cover his wounds after the shower. TTSH nurses were also very responsive and help came quickly whenever needed.
Financials
Upon dad's admission at KPJ, the family was asked to pay a deposit of RM7,000. The hospital would continuously asking for more money over the next few days (total bill came up to c.RM31,000 for a ten day stay without any surgery). Naturally, I was concerned with the cost escalation and requested for a detailed breakdown of the medical fee. KPJ refused and said they could only provide a detailed, itemised bill at the point of discharge. When I challenged the cashier if they would overcharged, I was plainly told "you just have to assume we will not overcharge you".
On the day of dad's transfer to TTSH, given Maybank's online banking limit, I was unable to pay off the entire bill at one go and had an outstanding bill of RM4,000. KPJ refused to discharge him until we pay off the outstanding bill (does not matter if a life is in danger).
Over at TTSH, the family was provided financial counselling upon dad's admission. For instance, we were told of the expected costs for a foreigner seeking treatment (the total bill, which amounted to S$38,000 for a 41-day stay, came close to what was estimated at admission). While we did pay a S$2,200 deposit upon dad's admission, TTSH did not harass us for more money throughout his 41-day stay. TTSH also provided detailed, itemised billing whenever requested.
Conclusion
I could go on comparing the level of care rendered by KPJ and TTSH but decided to stop here given the length of the review. I hope the review would provide thoughtful insights into the two hospitals and help patients make a better decision. My family's experience has shown that KPJ is just a money-grubbing company which does not give much thought into providing quality medical care. If one can afford private medical care in JB, he/she may be better off seeking medical treatment at TTSH in Singapore.
Dan Schaefer (11/07/2017 08:29)
Travelled from Singapore to get discounted health screening. The hospital has 50 doctors and all the latest equipment. The staff were helpful in finding the right clinic for each test that was included in the bundle package. It was value for money!
Li Bing (24/07/2016 11:44)
服务好