Komentar :
Stephanie Chan (19/04/2018 04:39)
I used TNT once in 2010. They were efficient.
The last time I used them was in 2015. The move took nearly half a day cos they dispatched movers that are inexperience. They damaged my expensive mattress at 2 corners. It was evident that the mattress was dragged along during the move, without protection rendered to the matteress. We did not notice until the night when I changed the sheets. Told the contact (Sky 97773369 ) but was met with an 'oh'.
Called for quotation again recently (just to test them), was quoted $1000 to move from Thomson to Braddell. Had a change in plan and only need to move downstairs (with the same lift) and was quoted $800! Totally ridiculous!
Chelsea Grant (01/04/2018 14:56)
We used KNT Movers in Nov 2018. They were about 20 minutes late but fast and easy to work with. The one star is because they broke off the handles on one of our cupboards. The piece was so damaged I took photos of it and documented it on the paperwork and the movers removed the piece from me and said the office would contact me about replacing the piece. If I could do it over again I would have only paid them half of their service fee and would have told them they would receive the other half once it was replaced because they never contacted me and I had to send message after message. I made several phone calls and kept getting redirected (often being told the person I needed to speak with wasn't there and they would leave a message for them to call me back). Finally after several phone calls (and about 3 weeks after the move), I was able to speak with someone from finance who said they needed to discuss it with their team and they would get back to me. Surprisingly, this time they DID indeed call me back and told me they could only compensate me $100. I figured it was better than nothing and said ok. One month later I still had not received anything in the mail and started the process of calling again and getting the run around. It is now April (almost 5 months after the incident) and I have finally given up and will now leave bad reviews as that is all that is left for me to do. If you do decide to go with them, be prepared to have items damaged (a few other pieces of furniture were also scratched but I didn't realize until after they left).
Ponduri vaishnov keerthi (17/03/2018 14:03)
We engaged them for a move and they were very professional. They dismantled and assembled the furniture. They arrived 1 hour before time. We were out of the house in 40 minutes with all packing done and ready to move. We did not have much to move. So i sent pictures of the big items to be moved. In less than 24 hrs they had a quote for me.
I am extremely satisfied with their service.
Jocelyne Lopez (02/02/2018 23:07)
Amazing ! We were done right in time and they showed up early ! Jon , Jervail, & Antwon were very respectful and they were on top of everything ! Will definitely be using them again ! (:
Christine Toong (05/01/2018 11:32)
Very responsible movers! They took care of our storage items well. Sales staff was very responsive and quick to assist.
Jasmine H. (15/09/2017 01:12)
We engaged KNT movers for our move from River Valley out to West Coast, we selected KNT based on the reviews posted here on Google.
Great service at a good price, the guys were very quick and efficient and the move was completed without any issue.
They dismantled and reassembled some of furniture, all carried out quickly without any damage to furniture or property.
Can fully recommend their services and thanks to Felix and his team for assisting us in our relocation.
Chris Southgate (13/10/2017 03:04)
Terrible pre-service assessment. Let me first say that I have used KNT before and found the service to be good (not excellent just good). The quote was also reasonable. This time however I was blatantly called a lair by their representative saying that could not service my condo, even though I saw KNT movers there as recently as this week. He was adamant and then relented and said I would then have to provide the cheque and permit to the condo. Where trust is everything in this business, I now have zero trust in KNT and I will never be using them again.
Sarah Lim (28/07/2017 02:45)
Ask for a quote thru their website, the indoor sales by the name of Dion Ang call and ask for some details after 2 days, quotation given the same day, but miss out few items told to him. Took the trouble to lists down one by one with measurements of all the bulky items. Eventually willing to send someone for site survey. A young guy came, ask to seat down and discuss 3 times but refuses to seat down, so wired. Seem KNT presented very organised in the sense of, go thru indoor sales, outdoor sales and the bunch of moving employees, but, can't even complied a simple offer to seat down and discuss, cannot imagine, when come to the move day, what will happen if I've certain request from them, don't think they will follow as well. later find out that, the outdoor sales only in-charged of site survey and prepare quotation, and will not supervise the move on the day. To avoid complication, no choice have to let go using this movers. Overall experience with KNT, though never use their service, but base on the short dealing have with them, don't think I will recommend or encourage anyone to use KNT on the so important day (moving home is a big deal to me) that cannot effort to have problem on it. Need co-operative vendor to wok together, if one is not, very hard to move on. Use at your own risk, and for me, will definitely won't use.
Garry Lim (21/06/2017 10:32)
Engaged KNT twice , when I move my house and when I use them to dispose of old items in my old house , both experience were very positive. The workers were efficient and courteous, and very helpful. Will recommend them without hesitation. Great job , guys !
w bj (15/06/2017 08:27)
Good and fast move, professional, movers are all responsible, the estimate cost based on how much the vocation take, they have refund some money for the estimate space error(which is more than the actual space cost) after last negotiation, all in all they have the good mover and good after sales service, recommend.
clement lefevre (16/05/2017 06:57)
very good and fast move, attention to detail and follow instructions. 2 days to move 200sqm house. good price too.
Vanda Brighton (19/04/2017 17:34)
Amazing!
I found it quite challenging to go through moving companies in Singapore. I had 5 or 6 quotes and prices really varied. KNT was recommended by a friend and I decided to go ahead with them. I would say my move was very difficult, as the new premises doesn't have a lift, so unfortunately it had to be all carried up 3 to 4 floors. Their team had an amazing leader and everything worked like a clock. Even, when I arranged pick up of boxes and there was a very heavy rain at the time, they contacted me and promised they would collect after rain stops. My son had a play date and boxes were still there around 9:30pm I thought they called it a day. Suddenly they turned up at 10pm and quietly removed everything! And this is what you call a service!
Angela Ng (24/03/2017 15:13)
Came to my house for an assessment but never bothered to follow up. I had to call and chase after a week and still, nothing. Obviously disinterested in actual business. Wasted my time with the whole assessment process.
merle dsouza (14/03/2017 02:24)
Emailed the KNT to get a quote for my move. Francis Chay replied to my email after 2 days. Then when I requested for a site visit to get an accurate quote he did not bother to reply. After a week I called their company hotline and the man who answered was rude. I just wanted a someone to visit my house and he said I need to only coordinate with the person I emailed and he cannot help me. The reason why I called the company is because Francis is not replying. He asked me for the persons name but I could not open my email. Anyway next day I sent another email on the bad service and he called me claiming that he gave me all the information I needed. Francis is a very rude man and so is most of the staff there.I wish I could reach out to one of their higher management on this. Will never use their service again and would not recommend it to anyone
Johnson Lim (15/02/2017 11:11)
Absolutely unprofessional of the Sales representative by the name of Francis Chay. Still want to argue and challenge me for accusing him. Come on! Am ready to take this up with the company management for verification. Don't treat people like a fool.
Monalisa Chan (06/12/2016 02:12)
Moving was very smooth. Although they were late due to heavy rain, but everything went well. Will definitely consider using them again next time.
Jenny Yap (08/11/2016 00:30)
Had 2 extreme experiences with KNT in the space of a month, so hard to decide how to rate it. The first was a 5 star experience, while the 2nd is a zero. I think a lot depends on the supervisor that was assigned. The first was moving my house, and the supervisor and crew were prompt, efficient and took good care of wrapping and protecting my wooden furniture.
Just 3 weeks later, when engaging them to move my office furniture, the young supervisor did not bother to dismantle the system furniture after it took him 10 minutes just to remove a few screws, and our expensive Hemant Miller and Steel Case chairs were dirtied and scratched, and wheel was missing. He even blamed us for not cleaning our chairs, so when they stack it up, the wheels dirtied the fabric. (even though they promised to wrap) The wheel that came off our Hemant miller chair, they just reached into their stash found any other wheel and knocked it in place of the missing one, saying all wheels are the same. 2 trucks was assigned, and apparently 1 was lost and only made it to my new office after a few hours. All these despite the assurance that they would wrap our chairs and protect them when they came to quote. The supervisor initially also refused to move things up to our loft level in the new office, even though we already told the person who came to quote, that the new office has a loft level. He stopped his crew and called his office to complain before grudgingly moving. When we called to complain about the damage, they just said what can they do since damage is done. So, the lesson learned is that, yes, they may be cheaper than their competitors, but insist that they wrap and protect your precious furniture, and good luck to you, if you get the young, irresponsible supervisor from China as the moving supervisor for the day.
Travis Saw (30/10/2016 02:06)
My first 5-star review. Very efficient and friendly persons.
This is my second time using their service, will still choose this company as my mover next time.
Gerald Yap (30/07/2016 14:55)
Provide cheap and excellent service. Their workers are fast, effecient and friendly. Was a bit late for the appointment but otherwise I would strongly recommend their service.
Ivan Setiono (04/09/2016 04:37)
Very nice people, very prompt and efficient , would recommend to anyone . Very competitive pricing as well!
David Williams (08/04/2016 06:03)
Neo Eng Peng and his guys did a top job! Reliable, fast and efficient. Recommended.
Rainbow L (15/02/2016 23:23)
Very poor service! Spoke with a guy named Francis who has super poor listening skills! Assured me tt he will calculate the quotation and call me within 10mins but the 10mins never come!
tai Tee chia (27/12/2015 11:10)
Our move took place over 26-27 December. Ah Huat (the supervisor) and his men turned up very promptly at 9 am to pack the things and asked if they could start moving them if they finished packing early. I was concerned that they would rush through the packing but I needn't have been. The team was very professional. Breakables were handled with care, they paid special attention to my paintings to ensure that they were well protected. The men who disassembled my entertainment system were real pros who knew what they were doing. The move itself was done with amazing efficiency. It took 6 truck loads to complete the move ( and lots of sweat!) but not a complaint. I am impressed with the professionalism and with Ah Huat's leadership.
Will certainly recommend KNT. ( and they are competitively priced too!)
A satisfied customer.