Komentar :
Izzul Irfan (06/03/2018 11:43)
Love it fast and go
krithika (07/02/2018 22:46)
Very good service
Koh Fuqi (13/01/2018 01:32)
Always thought that it was just one of those neighbourhood KFC restaurants which don't stand out in any particular way, but this outlet has serious issues, so much that customers should really avoid this place.
4 Star: The queue is one thing. During peak hours it can get really messy with all the queues spilling out into the corridor due to lack of space inside. Customers do sort themselves out, without any guidance from the crew.
Counter area is a messy jumble of people due to number of takeaways. On my recent visit, the takeaways were given no numbers to go by, so had to mill around an already crowded counter to listen out for their orders.
2 Star: The food is surprisingly of much lower quality than most other KFC outlets I have been to. Had the Zinger Box and 2 piece chicken meal for dine-in dinner. Zinger was not really crispy, and kind of flat tasting. The (supposedly) crispy drumstick was the same. Lacking in flavour, just quite flat overall, not really crispy.
The sides were also of poor quality. We had 2 coleslaws and 1 mashed potatoes, as well as fries that came with the meals.
The coleslaw was kept for longer than it should have been, and no longer a fresh white but had an off white / yellowish tinge. Still edible, but barely so.
The mashed potatoes was also slightly off, with the mash dryer than usual. Only decent side was the fries, which came crispy and had the usual flavour to it. We do not expect any replacement sides to be any better, so did not ask for any changes.
1 Star: Reason for the 1 star, terrible staff training. Staff cleared our tray while I was away washing my hands. Did not have the courtesy to ask my partner for permission, nor the common sense to identify what food was still on the tray or left on the table.
Left behind: Half a cup of coffee without the cover (thrown away with tray). Half-eaten mashed potatoes, without a cover and without a spoon to eat with (thrown away with tray). An empty food basket (??? cleared the tray but left a random basket on the table)
Thrown away: Half-full cup of drink, a half finished coleslaw, a number of clean serviettes.
From the way our tray was haphazardly removed, it was clear that there was little or no training of the ground crew on how to handle the job. We didn't pursue the matter with the ground crew since we were mostly done with our meal, but this outlet suffers from serious quality issues.
KFC should not take for granted that the restaurant is well located along a busy walkway, and allow quality to drop so badly.
Lukas Kwan (22/11/2017 08:19)
Just discovered that KFC now serve heavenly coffee too. Friendly cosy comfy ambience for romantic intimates groups students Expat & families. Friendly romantic cosy fast service aircond with good view. Delicious cake to go with nice aroma coffee.
lim lim (23/10/2016 00:45)
If the service counter can't smile or be patient when there is no queue behind me, why join the service line?
KFC do review the type of service you want as the first touch point.
Look at mac Donald's, I would definitely going to mac.
Rayan Wong (31/12/2016 02:42)
It's convenient but crowded
SK Lim (15/07/2016 13:07)
Environment not very cozy and modern as compared to other newer KFC branches.
Colin Hong (15/12/2015 13:24)
The outlet is slightly dirty. This outlet is fairly busy in the morning too. The service is passable.
Joseph Cabato (10/07/2013 11:14)
Good service. Got cheated once of 1pc of chicken though when I ordered for take-out.