Komentar :
Alex Chua (24/05/2018 11:48)
Smooth process from ordering to delivery, great variety of products at very attractive prices. Highly recommended!
Christopher Baron Yang (24/05/2018 06:13)
Kudos and like to thank the delivery team for an urgent delivery. Appreciate the understanding to client's urgency. Thanks.
Bryan Chua (15/05/2018 08:52)
The shop itself pretty much covers the entire first floor of the building, but there was no noticeable indication of which area to head to to get service.
There was just one male staff serving walk-ins and customers coming in for self-collection of items bought from their qoo10, and he wasn't at the shop floor when I went in because he was fetching an item for another customer from their warehouse at the back.
Feeling a bit lost because there were apparently only other customers around, I made a call to the number listed in their qoo10 page, but was told to wait for the guy to come back.
Then I noticed their office round the back, where there were at least 7 people staring at their computer screens (the entire floor was partitioned by glass panels).
It is quite disappointing and frustrating that none of them bothered to come out and serve customers waiting at the shop floor whilst that one service staff was unavailable.
Ended up waiting much longer than I could reasonably expect to wait to collect the bicycle I bought from their online shop.
At least the guy at the front was apologetic and friendly, so I can't give less than 3 stars.
Jaja Tafarr (08/05/2018 09:54)
Bad service, not reliable when it comes to solving issues. Definitely not recommended though its affordable. Sofa delivered has black patches and they blamed on the fabric itself instead of providing solution. Insist on refund but however they said no able to. Suggested to change to another sofa, they said even change new sofa will be the same. what is this JIJI??!!
Tinkles Cove (02/05/2018 08:37)
V terrible online shop. Customer service is zero. Delivery service is also zero. I wish there is a zero for me to choose but there isn’t. I’ve been telling them to expedite my delivery but it’s been fallen on deaf ears time & again. Always telling me schedule full. Will NEVER buy fr them again no matter how cheap.
DTJT gt (21/02/2018 14:33)
A very nice showroom with what they sell and they sell it a a reasonable price.but not to convenient for people without their own transport
Jean Ng (10/02/2018 06:22)
Showroom for the big ticket items. Good if you require the purchase urgently during festive periods, pay and collect on the spot. Disadvantage would be no Qoo10 coupons applicable.
Mason Chai (15/01/2018 05:49)
Good office chairs at a affordable price! Delivery service was good. Definitely returning!
W Y (15/01/2018 05:42)
Beautiful, classy table. Quality at an affordable price. Reliable Sales and Service staff! Great experience.
Ken chai (14/01/2018 04:45)
Customer service is EXCELLENT. Online customer service dealt with my request promptly . Buyers can have a piece of mind knowing there are dedicated staffs around to assist. Highly recommended and will buy from them again!
Jasmine Pang (11/01/2018 10:40)
Price is cheap and it's in good quality! Totally worth it to purchase with them. Good delivery service and they will inform us the date and time in advance before the actual delivery date so that we are able to stay at home to receive the chair. Thanks JIJI.