Komentar :
Debra Black (29/05/2018 06:37)
A practical, centrally located place to stay.
Nothing flash. Helpful staff.
Station and buses very close.
One unusual thing. We were surprised that our room leaked during a heavy thunderstorm. The proprietor was apologetic, with no other assistance i.e. room change offered.
It was nevertheless a roof over our weary tourists' heads.
Sandeep Mathur (21/05/2018 13:46)
Nice hotel on a quite road near to Orchard Street. Bar next door serves food till 11 pm. Rooms are decent. Only fully thing is wash-basin is kept outside which looks out of place.
Sook Yee Lee (19/04/2018 12:03)
1. The hotel location is superb, conveniently located with easy access to the MRT station.
2. All the staff whom I'd met throughout my stay at the hotel were all very friendly, courteous and helpful - from front desk to housekeeping teams.
3. Room is clean, beds are comfortable and facilities are adequate. The complimentary hand phone, in particular, was a pleasant surprise and comes in extremely handy for visitors who do not have data roaming service - it provides free local calls (useful to contact local friends while on the go), and most importantly, allow me to have access to useful travel apps (like google map and various MRT/public transport apps) on the go.
4. Overall, I enjoyed my stay with Innotel and will definitely earmark this hotel for my future visits to Singapore.
bienespino (06/04/2018 22:26)
The hotel room was relatively smaller compared to other hotels we have stayed in Singapore. Maid and reception services were great. I would like to point out that we received help especially from Rajan, the concierge of the day. He was able to book our transportation from hotel to the cruise port and from cruise port to the airport at reasonable rates. Did not opt for the pricey breakfast in the hotel but made use of their coffee making machine. The toiletries were tiny and, fortunately, we brought our personal ones. Location is handy for public transportation and mall shopping.
James Bell (03/04/2018 23:26)
Very good service, well appointed rooms and bathrooms. Great location and friendly staff.
Only downside, Breakfast is a bit of a non event.
Vaughan Allen (20/03/2018 22:39)
Right from when we arrived at Innotel in the morning after a long night flight the receptionist checked us in early. That was a real luxury. Not only that we also asked for and received a later checkout for no charge. Another luxury. Thank you Innotel.
The room was clean and comfortable with plenty of space for luggage and the housekeeping did a fine job.
All staff were helpful and friendly.
For breakfasts we would have liked scrambled eggs and bacon every day.
The hotel is very handy to the MRT station that has three line options to board. Easy to get around.
Shops nearby and famous Orchard Road.
We rate Innotel 5 star.
Well done and Thank you Innotel
Leonard Suciu (06/02/2018 12:55)
Small but cozy rooms. Really close to the heart of the city, the central park and transport hub. The brewery up front is impressive in diversity and really neat.
FANTASTIC staff, really helpful and people oriented. Had a flight at midnight after we checked out and were really helpful and considerate
Tom Bidule (22/10/2017 13:27)
The hotel has a good location and a nice comfort level. Our room was very quiet and the beds were comfortable.
The personnel is helpful and friendly.
You have a complimentary cell phone for using during the stay in Singapore.
All in all, I think you get good value for your money.
Chris Lees (28/11/2017 01:36)
Well located near main train interchange. Great little bar outside. Rooms comfortable with free minibar at the moment and very friendly staff. Also free use of smartphone for free calls and data and maps.
Antony Gibson (26/11/2017 09:32)
Fairly basic room but clean and fairly modern. Bed was large and comfortable. Air con and to our surprise there was a mobile phone in the room which you can take out with you around the city yo get free data and WiFi. Also close to one of the main MRT underground stations. Overall very good value compared to other hotels in the city.
Paul Leung (25/11/2017 03:52)
All the staff, from reception to housekeeper, was friendly and helpful. That made our stay very enjoyable. It will be good if the hotel can beef up its facilities, e.g.. setting up a fitness room.
Reg Webb (23/10/2017 04:28)
A hotel with a very convenient location, just off Orchard Street and close to Clarke Quay with very friendly and helpful staff. The room layout is not the best that I have come across but particularly appreciated the use of a washing machine, dryer and iron. Breakfasts okay, not great but would happily stay there again.
Joey Lim (15/09/2017 03:05)
Everyone we met at the hotel were extremely friendly, helpful and nice. They helped us with early check-in and extended our check out until 6pm! We even had our room upgraded! The room was clean, service was great and ambience was fantastic!
DENNIS QUEPE (13/09/2017 03:27)
we loved the hotel. free mini bar drinks is a nice perk. wifi is strong but location is what we loved the most and its affordable price. Will surely return here!
Gibson Chan (10/09/2017 10:30)
I went there for a very quick business visit. Staff was very friendly when I couldn't find the floor and room. Room looks very decent.
Ng Jun Kai (08/09/2017 22:30)
Service staff were great! They were very accommodating to all of our requests. Always a service with a smile!
Dennis Adams (24/07/2017 12:41)
We felt so welcomed and cared for. Staff went out of their way to be friendly. The Hotel is very comfortable and pleasing. The location is excellent.
Susan Bewg (08/07/2017 07:20)
We have stayed at Innotel many times and always enjoy our stay. The staff are efficient , helpful and friendly - a very professional team. Rooms are immaculate.
Createstars Lee (04/07/2017 09:20)
Great location, great service, great security
Stacey Hughes (20/06/2017 07:39)
The hotel is very minimalist. Staff were friendly and helpful. Location is good, close to MRT and shopping mall, about 10-20 min walk to the main part of Orchard road. The complimentary mini bar (non-alcoholic) was a nice touch however as most hotels offer free water anyway (and this was all we had to drink) then it was pointless for us. Small snacks wouldve been nice. I would have preferred access to a full mini bar and paid for it. The room was clean, the bed a little hard. There was no information in the room about what was on offer in the restaurant at the bottom of the hotel - no menus etc. so we were more inclined to give this a miss and go elsewhere. No "specials" signage or obvious menus on the tables didnt make us stop and enquire either. Overall, a great short stay if not spending a lot of time in the hotel and youre out and about.
Judi Simmons (11/05/2017 05:06)
Close to the Dhoby Gaut station giving access to the airport, this hotel has small but clean and comfortable rooms for anyone having a short stay in Singapore. Close by on Orchard Rd is the large Singapore Plaza which offers a vast range of shopping and food experiences. Mini bar drinks are free and tea/coffee facilities provided. The bar downstairs at street level makes a drinkable espresso coffee. The whole hotel is airconditioned and rooms were quiet during our stay.
Laura García Gómez (18/04/2017 01:48)
Average hotel close to Dhoby Ghaut MRT
les black (07/04/2017 22:16)
Quiet yet easy access to dhoby ghaut station. Good value for Singapore. Fort Canning Park just around the corner.
Robin Cooper (23/03/2017 15:15)
I would use this hotel again in the future. The location is near the MRT, Orchard Road shopping and restaurants, and a short walk to the visitors centre for travel information. The staff are efficient and friendly. The hotel is small enough to feel intimate and not overwhelming. We made use of the outside cafe for dinner, breakfast, and evening drinks. Thank you for the use of umbrellas during a brief rain shower.
Andrea Pratama (20/03/2017 03:00)
Nice room, but location not little to far from downtown
andi irawan (18/02/2017 07:04)
Near MRT station and Orchard rd, good breakfast
anh tuan do (17/01/2017 02:18)
Small room but nice and the staffs are good, will back next time. Breakfast should be arranged more food than current.
Suren Kanagalingam (14/12/2016 11:58)
A very cosy hotel with excellent and friendly staff. Rooms were clean and was allowed to check in early before 10am. Choice to have or not to have breakfast was available. Location of the hotel was good as it was near a complexes and MRT station.
Mario Carlos (01/11/2016 16:08)
We stayed at Innotel for 4 days and 3 nights. We were out most of the time being tourists in Singapore. We mostly just slept in the hotel because we want to maximize touring around places like Sentosa specially Universal Studios, Singapore Zoo and River Safari, Bayfront including Garden by the Bay, etc. We also went to buy souvenirs. Innotel is located in the center of all these sites so it was easy for us to go around and also to find dining and shopping destinations to sample local food and buy Singaporean souvenirs. And, the place is not that expensive and sufficient for our needs such as have a nice place to sleep with people who are kind and helpful.
Liz Spiller (06/10/2016 22:16)
Fabulous staff, couldn't be more helpful and we nearly wept with gratitude when they cheerfully told us at 6am following a 13 hr flight that we could go straight to our room. No additional charge for this either!
Lovely big rooms, modern bathrooms, couldn't fault it. Highly recommend!
Sarah Badman (13/10/2016 06:10)
We have been to Singapore before but didn't want to spend too much money on accommodation this time - more money for shopping! Innotel Hotel was great value for money, very clean & comfortable and in a great location. Being near the Dhoby Ghaut MRT interchange made getting around Singapore very easy. Staff were all very friendly & helpful, we would stay here again.
Holly Smith (22/09/2016 07:33)
We had a comfortable stay, although a little cramped. The customer service from staff was good, and the location nice and close to orchard Rd and the MRT station.
Perry Ng (10/09/2016 17:32)
The hotel location is the main draw as it's located close to a main sibway station. The hotel room is clean albeit small, and staffs are friendly.
My suggestions for improvement:
1. Lower the shower curtain. It's so high that the big gap at the bottom allow water to splash outside and make a mess (this's been pointed out by other comments in Tripadvisor).
2. Poor noise isolation. Front desk should remind guests during check in to avoid talking loud in hallway. During my ten days stay there were so much noise from hallway, especially guests with kids talking in hallway frequently that drove me crazy!
Thanks.
Helen Cooney (16/08/2016 22:25)
Very relaxing stay. Room was great and hotel is in a very handy location. Staff were very helpful and friendly. Overall a really good experience.
S. Faheem Eqbali (04/07/2016 00:05)
Convenient location, well appointed room and clean bathroom.
Chris Mor (11/04/2016 08:50)
Excellent location in Dhoby Ghaut next to the MRT. We stayed for 7 days in total. Room service is good and the rates are reasonable. There's a great little downstairs bar to rehydrate on craft ale after a long arduous day spending money at the shops! I recommend this hotel for short to medium stays.
Chayuttorn Iemsakul (05/12/2015 06:25)
Very nice reception,give us more detail and give us the best solution for the room. Room is cleanliness and comfortable .2 mins walk to the subway
Abel Ahing (02/05/2015 04:27)
Very nice, quiet, comfortable hotel. Got upgraded from superior to executive suite - very thoughtful of the staff.
Bryan Seow (07/12/2014 18:18)
Nice hotel with pretty good location. It's right near Plaza Singapura which is at one end of Orchard Rd (Ion's at the other end). 20 min walk from one end of the road to the other.
Service was great and prompt.
Not particularly cheap once you take into account the 17% surcharge (10% service, 7% GST), but there's not much else in the immediate area which is around the same price.
Overall happy with the decision to stay there.