Komentar :
Tony Lo (24/05/2018 10:33)
Great hotel. Centrally located. Little bit small compared to what I'm used to by my Canadian standards. AC slow to transition to cooled room. Otherwise, clean, friendly staff, and great location. There's a 711 right beside the entrance!
shigella tan (17/05/2018 12:43)
The cafe at Ibis Bencoolen is spacious and relaxing and with a menu that serves up quality local cuisine. The club sandwich served with chips could be a hearty meal on its own. The chicken satay comes with a generous portion of peanut sauce. I wish the sauce could be served warmer.
anak agung ayu redi pudyanti (12/05/2018 03:02)
I have a good experience staying here. Rooms are concise but efficient. All staffs are helpful and warm. Many public facilities, publics transports, public places, shopping center are walking distance. Foods are good. Recommended!
Kitty Boateng (08/05/2018 12:36)
Upon arrival to the hotel the service was amazing. The staff at the front desk was very helpful. There was an issue the safe in our room, it wasn't working properly, but the front desk sent up an engineer and was fixed within minutes, we also asked to change our room and again this was done in a matter of minutes. The staff really went above and beyond. The cleanliness of the hotel was nice, the housekeeping staff was friendly also. The buffet breakfast was delicious they had a large variety of food, I would suggest they add more bakery to the breakfast selection. The location is in a great spot. The city sightseeing tour bus stops right outside the hotel and orchard rd shopping district is only a walking distance away. There are also a couple of subway stations close by as well. If I come back I would definitely stay at this hotel again
iva iva (28/04/2018 13:29)
A very conveniently located hotel, value for money. This hotel is quite old, and the surroundings are jam packed with newer hotels as well, but they're undergoing a regular maintenance and upgrading as well. The older facilities still looked well maintained though
Nadea Nabilla (11/04/2018 07:13)
Ibis in Bencoolen street is in perfect location, right in center of city. Bus stop right in front of the hotel, so it makes you as tourist easy to move.
Room condition is fair , quite small but its ok
Breakfast is good so far
Chanaka Hettige (04/04/2018 08:25)
One fine accommodation. The staff is extremely friendly and the place is maintained to the finest. I was there for a five night stay and the whole experience is very pleasant.
The hotel is situated in a very accessible neighborhood. Just a five minute walk from closest MRT station and the taxies and buses are accessible from the hotel itself.
The facility is available to store your bags if you arrive early and even after check out.
The rooms are compact in size but greatly facilitated. It's a 16 story building which will accommodate you to your hearts content. The breakfast is diverse and rich.
Highly recommend through and through.
Shafiza ART (01/04/2018 14:09)
Location wise, very convenient. There's a 7eleven located right next to the lobby which is very very convenient. Hotel is very clean. Friendly staff. Helpful too. Check-in and check-out was breezy. In and out in less than 5 mins.
Simon Press (01/03/2018 11:56)
Very impressed with this hotel. Arrived 8 hours prior to planned check-in, the very friendly lady at the reception offered us to store our luggage and asked us to come back in 40 minutes, our room will be ready in that time. We strolled through the neighborhood and as we returned we were able to access our room. Very good.
Staff all in all is very friendly and the value for money is excellent considering the location, cleanliness and overall appearance of the hotel.
NIEKE GROENENBERG (02/12/2017 15:19)
Very friendly and helpful staff - behind the reception desk, in the foyer, in the restaurant, Kathy being exceptional! She went out of her way to make us feel welcome. Although our room was small, the bed was very comfortable and the shower was great. A great idea to refill water bottles for hotel guests! A good location too with bus stops right outside the door and many tourist attractions in the vicinity. We will stay here again!
Mike Tran (17/11/2017 17:50)
Nice room but not too spacious
Recommendable for conference people rather than leisure. However, rooms are neat & clean but little small for sharing like couple. They have a nice lounge at level one as well. Overall service is okay.
Nanny Feeney (13/11/2017 02:53)
First time in Singapore, first time in Ibis Bencoolen. All great. Staff extremely polite and ultra helpful. Room spotless and comfortable . Breakfast buffet diverse and great value (8 quid). Well done ibis
bernard MHP (03/11/2017 00:06)
A family trip of 2 adults and 1 child.
Pros:
1. Strategic location with easy access to Public Transport.
2. Hawker food stalls are just in 2 to 5 minutes walks depend on pace.
3. The hotel is clean
4. the staffs are very friendly and helpful
Cons:
1. The space quite small but this is Singapore so cannot expect bigger space at this price.
2. Quite pricey for us Malaysian (thanks to our weak currency performance)
3. The basic items such as comb, shaver etc are not provided unless you ask from housekeepers, and hence extra works required.
All in all, I highly recommending this place for short stay and small family group.
Christina S K Chia (19/10/2017 02:33)
The front desk staff are efficient and friendly and make me and my guest feel very welcome. My guest arrived later after my check in and the staff make an effort to asked my guest to collect the room key at the counter so that I need not go down to meet her.
The room was clean and comfortable and I had a very pleasant stay. I requested for a twin bedded room and found that the bed was pretty small.
However that did not affect my impression of the hotel
Melanie LIM (08/10/2017 10:31)
A perfect university friends' reunion set up at Ibis Singapore on Bencoolen mostly for its prime location. I was simply surprised at how well the hotel was run and maintained. The lobby is very welcoming - clean, air-good conditioning and smell. The front-desk staff is very helpful and friendly. The room was very well kept thanks to the great job of the housekeeping staff on the 15th floor. The bed and its mattress were just a glimpse of heaven. I slept very well and felt very relaxed during my holiday. The breakfast buffet offered a wide range of food before starting a day fully packed with great adventures. It would have been even better if you could place one or two bottles of water in the room for more convenience and cosiness. Thank you to the whole team of Ibis Singapore on Bencoolen and I will definitely come back again.
Hosea Rass (19/09/2017 04:10)
Although I stayed only for a night I felt the warm hospitality of the hotel. The staff were very helpful especially the check-in/check-out counter. The rooms are wonderfully maintained and has all the necessities. In addition, you have safe to lock away your valuables. The wifi speed is second to none.
Ideally located.Access to all amenities. Very convenient. Great experience!
Abhishek Gifty Singh (15/09/2017 13:32)
Hotel was beyond my expectations. Location was epic with every mode of transport at walkable distance. Staff were very friendly and made the stay comfortable. Check in and check out we're a 2 minute process. No hassles at all. Room was great compact and room service superb. Overall a great time for my wife and I.
Phil Yaxley (14/09/2017 23:29)
You can always rely on the IBIS on Bencoolen to provide you with great service, good rooms and wonderful food at a reasonable price. Once again they delivered. The bed, as always, provides for a comfortable night's rest. It is knowing that you can rely on this hotel to provide the same high standards every time you stay here that brings you back.
Robert Bishop (29/08/2017 10:02)
The Hotel is nicely positioned to all amenities (Train & Buss) and local markets.
The Staff were all ways helpful and courteous.
The rooms were a little small but were clean , comfortable & had everything that you need in it.
The staff were helpful in suggesting venues to go to and how to get there.
Ha Ly Nguyen (22/08/2017 08:52)
We booked 2 rooms for family and hotel has arrange for us connecting room. This is great support, although we did not request.
Location: Near train station, near some restaurant. You can try breakfast in local style at Albert Center.
Room: small as Singapore standard with tidy arrange.
With accor member card, we were offered 5 drink coupon, plus point for hotel.
Joshua Xiong (09/07/2017 05:21)
The rooms was very nice and the location was great. Close to shopping and food vendors. Good to go walking and eat some delicious food. Wifi works good and laundry on site made it convenient. Staff friendly and helpful. Enjoyed my stay at the Ibis.
Karen Kwong (07/07/2017 07:45)
I thoroughly enjoyed my stay at the Ibis. The location was fantastic as there are buses just outside which it very convenient. The rooms were clean and all my needs were met.
The only complaint I have is that in order to refill my drink bottle I had to go into the restaurant/buffet area to do so. Not every Ibis staff were happy for us to walk into the restaurant/buffet area however there was no staff at the bar to refill the drink bottle. One suggestion would be for the hotel to provide a water dispenser in the lobby area so that hotel guests can refill their bottles?
Other than that I would return to the Ibis if I was visiting Singapore again.
Janine Dario (27/06/2017 10:55)
This was the second time I stayed with Ibis Bencoolen. The first time on the 4th floor on June 8-10 was not very pleasant. The noise from other guests in the hallway enters the room. I was awakened by a big group of families and children before 8:30. There were too many guests on the floor. There was no toothbrush and I had to walk to the convenience store to get one in the middle of the night. The second time was a better experience with free toothbrush and the access to the very helpful Handy phone left in my room.
I also get conflicting messages when I called after I left and I was told I did not settle the bill yet, and a few minutes later I was told I did, and when communicated with the hotel about my lost items.
I have to commend the extra service extended to me when I left my jacket at the hotel. This was unexpected and much appreciated.
Huyen Le (18/06/2017 02:40)
I'm very satisfied with my stay here so far. The hotel overall feels very clean and has a fresh scent. Our room has hardwood floors and a comfortable bed and pillows! The only complaint is the size of the room. It's pretty small, however, it has everything you need: even an ironing board! These location is also very convenient as a night market is across the street and very close to the mall. Would definitely consider staying here again if we travel back to Singapore!
Steve Raven (07/06/2017 09:41)
We stayed 2 nights and had a late checkout ( 6 pm) Sunday which we very much appreciated. The room was perfect for us it had everything we needed. We enjoyed an international buffet breakfast on Sunday morning and can't thank your staff enough for their help in the restaurant, in particular, Jennifer and Alice for going the extra mile. It's having staff like that that will make it easy to return. The check in /out takes longer than necessary because your staff are too polite to ask other guests who are interrupting to wait their turn. Overall we loved the location and the hotel represents great value for money.
Chia Boon Hee (08/05/2017 03:52)
Nice to have recognition given to Gold and Platinum members by having a stand alone check in counter. Although refreshment is available at the priority check in counter, staff made no effort to offer guests any drinks. There is a display card on the check in counter saying "Refreshment is available to Gold and Platinum members only". Not very nice for guests to ask for a refreshment when it should be offered.
Emilya Setyaningtyas (26/04/2017 00:09)
My experience when staying in ibis bencoolen is outstanding. I like the cleanliness, warm welcome from the 2 guys from Indonesia. Both of them helped me to bring the luggage from taxi and to lift.
But unfortunately there is no delivery service from the restaurant to my room. Its so exhausted, after walking around in Singapore then I was starving, so i have to go to ground floor to order food from restaurant.
Thank you..
Jo Seal (23/04/2017 23:17)
Very friendly and efficient staff. The room was very clean and quite comfortable, however storage space was disappointing. A small bedside chest of drawers would have been good to store underwear and small items in. 2 of us staying for 9 nights did not have much space to put things in, my husband left all of his in his suitcase. Also, maybe a second shelf in the bathroom, 1 shelf insufficient for 2 people. Eco-clean was a fantastic idea, but I didn't know how to indicate I wanted to use it, so ended up leaving a note on the bed each morning (it was always taken, so I had to write a new one each day!!). A little card printed up for those who want to use it would be helpful, I have seen this done in other places I have stayed. Also, we were happy for towels to be re-used, but they were replaced a few times, despite us leaving them on the racks. Overall, though, a wonderful place to stay. Would strongly recommend it.
Elizabeth Alwi (18/04/2017 08:10)
The room was comfortable and the staff were very efficient and friendly. I love the location. I only wish that the free use of the portable device was available to all rooms. One reason I booked this hotel is because we stayed there as a family and had the mobile phone from the hotel. I had forgotten that you have to upgrade for this service. Overall a great stay!
Simon Kaplan (14/04/2017 21:26)
Fabulous as always with IBIS. Lovely but small (IBIS-sized) room, really comfortable bed, great shower. Couldn't be better! Wifi was OK at best, but then that's normal for many hotels. Breakfast was OK (in previous years I would have said excellent, but now I'm living on the Banting diet, and the IBIS breakfast, like many other hotels, doesn't have a huge amount of choice for Banting eaters who don't want to eat Japanese or Indian food for breakfast). Overall, well worth the money for one person. (2 people travelling with suitcases etc would struggle in the small rooms).
smartboy in hyd (02/03/2017 12:30)
Early check in and late check out.... Awesome hotel.. clean and service is too good
Driya Amandita (11/02/2017 11:32)
good option for business travelers. close to MRT station. 7-11 right downstairs, free wifi. reasonable room rates. amenities available upon request
jyotiska bhattacharjee (02/01/2017 00:19)
Good location. Access to public transport is within walking distance. The breakfast is really good. This was my second stay.
Jakand Bee (28/12/2016 13:48)
We had stayed there many times before. Rooms were good and they offered bottles of still and sparkling water complimentary. Also gave us a handy phone for unlimited local international calls and internet. I stopped off there to give them my bag in preparation of staying there later.
Muna Aslam (23/12/2016 16:31)
Good service and the rooms are clean. They clean your room regularly upon request.
The location of the hotel is near the shopping districts and malls and the metro station so that's a bonus.
The surrounding area right outside the hotel is peaceful and calm which is good.
Armando Delsi (15/10/2016 12:43)
Very nice hotel. Clean and convenient location. Very close to shopping and food places. Hotel staff very helpful.
siddhartha sengupta (08/10/2016 06:39)
Great hotel situated on a busy road with various public transportation options. 5 mins walk from bugis mrt station. 1 block from bugis Street market. Comfy rooms. Helpful staff.
Namit Karlekar (07/10/2016 01:30)
Crisp, efficient and economical.
Very good location also. Located at a walking distance from 3 MRT stations. The restaurant is also pretty good...
pohon bumi (21/09/2016 14:19)
Business hotel at Bencoolen, next to the Chinese temple and Indian temple, near Bugis street traditional market
First impression is the front desk, looks like an MRT counter than a hotel receptionist desk. But the check in is done very quickly by showing some smartphone screen for booking confirmation code, and the officer politely told me that I can have early check-in as the previous guest has left early and the room is ready. Terrific. The room is basic, clean and work properly (aircon, water heater etc.), but no drinking water is provided as they hotel claim that pipe water is safe to drink. There are no good view from the hotel.
Behind the hotel is Sri Krishnan temple, which has many statues of Indian deities. You can watch the ritual in the temple.
Next to it is Goddess of Mercy Chinese temple, Kwam Im Thong Hood Cho temple. A pedestrian walk to Waterloo food center which provides vegetarian food ended at Bugis street which is a traditional market selling fruits, accessories, pickled food and so on. At the end of Bugis street is Bugis Junction, a shopping mall and an MRT station.
A large seven eleven is attached to the lobby, which is very useful.
Free wifi. Drink from pipe water. It takes 10 minutes to walk to nearest MRT station at Bugis Junction.
Yanto Yunus (22/06/2016 03:49)
Excellent service and kindness exspecially mr casey
Randall Barney (19/06/2016 21:58)
This is a good example of an ibis property. Fair sized rooms and large lobby. Good food and breakfast. Also had a laundry room, an added bonus for long trips (note, soap dispenses automatically)
vicknesharajan amarthalingam (14/06/2016 09:31)
A decent hotel that is close by local attractions such as Bugis Street Market, Bugis Junction and Little India. If you're willing to walk down further on Middle Road, you will reach Beach Road where you can continue walking to Marina Bay, where the Merlion, Singapore Flyer, Arts Museum and various other attractions are.
pH L (11/06/2016 09:47)
Strategically located in Bencoolen as you're able to have easy access to Rochor MRT (Downtown Line) and Bugis MRT (East West Line) stations. There is a bus stop at the door step of the hotel where bus and taxis are easily accessible. Shopping in Bugis is just few steps away.
+
+ Helpful and friendly hotel staffs
+ Awesome bed with comfortable pillows
+ Excellent buffet breakfast
+ Iron, ironing board, hair dryer and safe box is provided in the hotel room
-
- Pricy laundry service
- Low water pressure on certain rooms
Alexander Wermuth (28/04/2016 12:14)
This is my favorite hotel in Singapore. Superior service experience, top location, very clean, awesome ibis bed technology, great restaurant, rich breakfast, cozy bar and reasonable prices.
PS: The elevators magnetic card readers are terrible though. Fix them already!