Komentar :
Sarah Yems (23/03/2018 08:09)
Absolutely terrible service received today from this company. I am shocked at how inflexible they are. I asked for a change of quote based on changing needs and after 3 phonecalls got told I would have to wait for another person to speak to me. I have been forced to stick with a quote that's way above what I need in order to avoid wasting significant amounts of time on the phone.
Steve Leong (01/02/2017 11:55)
Cheryl, my family is very satisfied with the cleaning. Your supervisor is very good and responsible! Your team is obliging and hardworking. We will definitely look for your company next year for the Chinese new year spring clean!
Pearlyn goh (28/01/2017 01:49)
Poor and horrendous experience. So not worth the money I paid. Please take heed and NOT approach this service.
1. The cleaners arrived late. They were scheduled to arrive at 2, ending at 7. So we paid over 800 dollars for them to spring clean our Executive HDB flat, 5 rms 2 halls for min 5hours. They arrived at 4pm but left punctually at 7.
2. Leaving early is ok if they have finished their work but the cleaning done was superficial and not thorough, merely cleaning dust off tabletops or shelves. The dirt on the tiles in my kitchen and toilet remains. I assume the photos and reviews have been faked or a one time thing.
3. When they were cleaning the toilet, they merely hosed down the drawers and caused flooding in them. It came up to 1/3 of the drawers. Wood and water does not mix well. That resulted in a lot of repair works on our part. It's incredibly inconsiderate and demonstrates how poor and minimal professional experience this company has.
4. The quote given by this sales supervisor "William Wong" stated that it will include the cleaning of doors. Yet when it was time for inspection, my doors all had a lot of blue tacks and scotchtape. When asked the supervisor to look into it, he did it with such a disapproving look, as though we were at fault.
I wanted to call them up to redo the service for free since it was such a poor job done but my mother was simply traumatised by the experience with the soaked drawers so she didn't want them to come back. Speaks of how bad the cleaning was.
Deplorable service.
Vidya M Shankar (17/11/2016 01:45)
Engaged them for curtain laundary - removal and installation. Prompt service from Homecleanz . Pick update and delivery in time. Very satisfied with their service 👍🏼
Sama Taneja (15/02/2014 09:04)
I had signed up for home cleaning (spring cleaning). They came for an inspection, and assured me that its professional services and cleaning done by professionally trained people. The charges $ 550.
One they arrived late, second their buckets and cleaning cloths were extremely dirty (and I wondered, its the same in India, so whats the big difference). The differenece is that in India I pay 100 $ for a full day and here 550 for 4 hrs! . Then the cleaning began. Bad job with bathrooms...the marks o the tiles remain and the dirty bathroom doors just the same. I asked the supervisor (who by the way was absent for the first hour of the cleaning!) to abort the cleaning and go back. Very disappointing especially after the tall claims of professionalism
Ray Chan (15/05/2017 12:51)
Your team has done a fantastic job today! I am really impressed with the end result!! My house looks like a new one!
Joy Chen (17/02/2017 11:08)
I find Mr Richard a very detailed and professional supervisor. He makes sure all my handyman works are done almost to perfection. He is very patient. His cleaning crew was also fast and efficient with their work. I am very impressed!
Fiss Loh (30/10/2013 06:37)
Had a 1 time spring cleaning session done by HomeCleanz and I must say it was worth every cent spent. Their team of about 5 guys came and went about every nook and corner of the house. It was awesome to see the place all spick and span after such a long time of not doing any housekeeping myself. Will definitely sign up for their weekly housekeeping package after this. Keep it up Homecleanz!
Lee Hui Ping (21/08/2013 02:59)
They were very attentive to my needs and the sales person response was fast for me to secure a spring cleaning slot as soon as I want. Definitely a good try out for first timers!
Elaine Ang (15/05/2013 02:28)
The worst dry cleaning service for clothes in Singapore! They irreparably damaged my expensive Italian cashmere sweaters and a blouse by placing them on hangers instead of folding them. The sleeves of the sweaters are now suitable only for orang utans while the blouse has been transformed into a dress! While they did acknowledge their mistake eventually, the company spokesman would only offer to waive the cost of the dry cleaning and a maximum compensation of $200, which is not even the cost of 1 of the sweaters! Worst, the company has even taken my clothes "hostage" and refuse to return it even for me to take photos of the damage!
Any decent drycleaner knows that delicate fabrics (like cashmere, silk or even regular wool) should always be folded and never hung. This is not only basic knowledge for any dry cleaner, it is also common sense.
Use them at your own risk!