Komentar :
Lionel Goh (27/05/2018 22:02)
Rooms were clean, food for wedding banquet is much better than alot of other restaurants I've been to. Staff was not adequately trained, spilled sauces of food on my pants. Manager was quick to come and diffuse the situation and offered free laundry for my pants. Only reason for 4 stars is due to the inadequate experience of the staffs but I'm sure this doesn't happen often.
Thomas Lack (27/05/2018 11:46)
We loved our stay at this hotel.
From the moment we entered the lobby, we were treated wonderfully. The concierge was kind and accommodating. They helped us to arrange for a baby bed which was taken care of before we had fully checked in. The gentleman at the front desk also gave us wonderful food recommendations as we were new to Singapore.
The rooms were spacious and smart-looking. The furniture and walls did look a bit dated. The television also had a fuzzy picture, I would imagine due to the antenna reception? However, the beds were extra comfy and the room service was swift and attentive.
The hotel is centrally located on the chic Orchard Road and nearby various shopping centers and shops. The Royal Thai embassy is across the street and the Orchard Road MRT only a 10 minute walk away.
Overall, the hotel is a great place to stay and we would definitely stay there again.
Thank you Hilton Singapore!
Joanne Low (23/05/2018 08:08)
Good location. Room clean and spacious. But breakfast here is just average. Stayed here for 3 nights and got bored of their breakfast selection. Skip the breakfast here and eat out.....much better choices outside
Dennis Fong (30/04/2018 11:07)
Hilton hotel establishment is well known for its name. But somehow the interior at the hotel is very old. You will feel like in the 80s feel... Not modern enough. For the hotel rooms, it's ok. I still think if hotel lobby can have a renovation, it will be good to its name
Lim Leonard (29/04/2018 13:31)
Went there for a wedding dinner. Positive things to note, staff at lobby were friendly, location wise quite decent. Walking distance to mrt or shopping. Parking lots is limited for such a big place. Quite disappointing especially when attending a wedding dinner and we had to valet. Staff at the dinner were quote shorthanded thus service was quite slow. But overall the food was great!
Bradley Witham (11/04/2018 06:38)
Great hotel with plenty of room options. I always prefer a Suite and was able to get upgraded on arrival so very happy. Room has decent views onto Orchard Avenue. Lots of shopping nearby and restaurants if you don’t want to eat in-house.
First 2 floors are high-end shops. Rooftop pool is awesome and staff are very focused on customer service which is a nice change. About 30 mins from the Airport and central to everything we need. Would definitely recommend this hotel for a stay in Singapore and use their house transport to get picked up from the airport in either a mini-van or Mercedes sedan. Driver in the Mercedes was very accommodating and was waiting for us on arrival so he gets good ratings too.
So far no complaints. Very pleased.
Djohan Sutanto (08/04/2018 14:42)
Great lobster and wagyu beef combo dinner with 2 hour unlimited wine and champagne. Price of S$133 for 2 is a steal. Excellent food and great services with profound knowledge of what they offer in menu. Deserved to be praised. Cheers!
Steve Thomas (18/03/2018 02:28)
There is absolutely no way that this hotel should be treated 5 stars. I have stayed at many 5 star hotels (in fact I just left the SPG in Bali) and they are always courteous and welcoming to the point of being ridiculous. I love that... that's why I stay at 5 star hotels.
No one here has welcomed me (beyond a front desk hello). No one has done anything to be kind. In fact housekeeping hasn't even done there function of renewing basic supplies. I have to hurry out to the hall when I hear them (tossing on a pair of shorts while I'm still half asleep) to ask for missing items.
The hotel is old and in desperate need of a remodel. It is small and cramped. The bathroom looks like something from the 70s. None of it looks like the pictures, and I have the upgraded room!
I'm on vacation starting at what should be a spectacular hotel, counting down the days until we leave for another locale!
If this were a cheap hotel, I might taste it a 3. But at this price point, 2 is being really generous.
Hilton... you should be ashamed of yourself! I will never stay here again.
Update the next day:
Now I've lost all power to the room and was told it was because I used the room provided coffee maker.
This place is awful. I couldn't get served by the pool, and after I finally did it to 35 minutes to get my drink.
The worst Hilton ever! I am so stressed and this was my vacation.
Stuart Airey (09/03/2018 08:14)
Old, tatty decor. $6 room service delivery charges. Small rooms for $460 per night. Feel most sorry for staff who are nice.
Do yourself a favour, if u spend that much on a room do it somewhere that's verified better!
Ines Schmidt (23/02/2018 04:30)
Right next to restaurants and a big shopping mall. Rooms are like any Hilton you would expect, clean, comfortable and contemporary. This one however also offers views, if you get high up. Great breakfast selection (any continent is covered). Staff were very friendly and helpful.
Deo Yuen Hao (27/11/2017 14:33)
Went for cousin wedding @ panorama room. Food was 7/10. Service was 7/10. (the waiter don't know how to cut a fish to save his own life.) Would recommend.
Daryl Oo (21/11/2017 07:35)
Food choices were sparse but acceptable. We reached early but most of the stations were unmanned yet. However, the Japanese corner should be renamed into the Japanese box as it only contains a measly 4 trays in an alcove beside the fruits and salad. Service was above average and used plates were cleared relatively fast.
Mark van Helden (21/11/2017 02:22)
Nicely presented and classy interior with high end shopping in the lobby. Breakfast is above standard with good amount of western and eastern options and fresh pastries. Rooms are spacious and well lit. Not really contemporary but offers some elegance and charm.
Yong Shyh Min (19/11/2017 01:28)
Good location in orchard road. Walking distant to all major shopping centre. Convenient to get bus, taxi or even MRT. Nice hotel with nice rooms. Pricey for budget traveller.
Feisal Altway (16/11/2017 12:32)
We had buffet lunch at Opus Bar & Grill. Food selection was minimal but sufficient. Quality of food was good. Service was warm and professional. However, the air-con ventilation above my friend was leaking due to condensation but the staff resolved the issue immediately.
Francis Higgins (18/09/2017 04:37)
Went recently for business meeting in the coffee lounge. Coffee took almost forever to come but was delicious. Biggest disappointment was the cost of parking at this hotel, $18 for about 2.5hrs on a weekend. Won't be parking hear again.
Md Aashiq (27/08/2017 04:03)
The event that I attended was great and I thoroughly enjoyed myself. The facilities were top notch and the staff were very friendly. would love to visit again!
Lukas Kwan (01/08/2017 17:07)
Singapore slings (Singapore's signature cocktail) at a discount! Love Opus Bar & Grill. Friendly attentive professional cosy comfy ambience at prime location of Orchard for romantic intimates tourists for Business or pressure & families.
jing yi Heng (23/07/2017 15:05)
Food was amazing and delightful, not the usual fare offered at hotels. Service staff were also professional and efficient, always on hand to serve us. Good overall experience!
Evelyn Johnston (08/07/2017 20:45)
What you would expect from a big city hotel. Very clean and staff were extremely helpful. Location good too with plenty of very good eateries nearby.
Aditeyalaksana Pranadi (05/07/2017 22:45)
The Breakfast was the worst. 2 days I had to eat dead cold scrambled eggs. 1st day I let em slide, but the 2nd day when I asked the chef, she said it was hot, but far from it, then i simply told one of the staff that the eggs were cold, she requested the chef to make fresh ones for me but it came out all dried out. It just sad to see the world famous 5 star hotel couldn't even get their breakfast right. Not just the eggs, everything else was also not heated properly. Only hot tea, they got it right!!!!
Yuhong Gu (23/06/2017 05:29)
Worst hotel I have ever stayed in. Bathroom ceiling leaked water while I was taking a shower, my colleague had a giant cockroach half alive in his room upon his arrival, another colleague had lights on and off back and forth due to their lighting system issue, my laundry was returned wet / damp sealed in a plastic bag which developed meadow and smell. When offered points compensation the hotel management cannot manage to have one consistent message, causing confusion and wasting tons time of everyone involved. The staff are all polite and attentive and service is quick, but the hotel is just poorly managed.
Gerald Hofer (16/05/2017 23:37)
Staying for a business trip. Location is nice near shopping in Orchard Rd. Rooms are nice. Internet is included in my business package and is fast enough for all the usual tasks. But I understand that's optional for normal rooms, so your experience may wary.
C L Lim (04/05/2017 02:01)
High end, high price fashion mall run by hotel's wife. Great if you can afford it and has a slim figure. Guys with waist line way above 36 inches can forget about shopping here.
jennifer addington (21/04/2017 19:24)
If anyone is looking for a great deal on hotels you can check it out on HoteIRaven. com Booked a hotel on there and they had the cheapest rates around...
It was out first visit in Singapore and the visit to the hotel bar was great. We had Singapore slings (Singapore's signature cocktail) at a very reasonable price, and then enjoyed a nice Chinese meal (this, however, was a bit pricey) at an adjacent restaurant, within the confines of the hotel. Overall, a reliable and familiar experience for western tourists
Bradford Low (14/03/2017 17:32)
It was out first visit in Singapore and the visit to the hotel bar was great. We had Singapore slings (Singapore's signature cocktail) at a very reasonable price, and then enjoyed a nice Chinese meal (this, however, was a bit pricey) at an adjacent restaurant, within the confines of the hotel. Overall, a reliable and familiar experience for western tourists.
Odie Smith (05/03/2017 01:09)
Good room with nice amenities. Stellar location on Orchard Rd - plenty to see eat and do within walking distance. Staff was pleasant and helpful.
Jye SR (02/03/2017 15:45)
Fairly run down hotel. Would look elsewhere for something more modern in this price range.
Mike Lindblom (01/03/2017 01:29)
One of the best Hiltons EVER. Great location, very comfortable and fantastic staff. Loved the Executive Lounge. That was really the best lounge of any hotel ever. Excellent quality of food and super friendly staff. Can't wait to be back in Singapore and for sure then HERE.
Aaron C (15/01/2017 02:41)
A really nice hotel in the heart of Orchard Rd. The staff were super awesome to me. Arrived at the hotel 0600 due to my flight. They sent me for breakfast in the executive club and had a room ready for me at 0700 when I was done with breakfast. Excellent. I would stay here again.
Nat Turner (08/01/2017 11:58)
Surrounded by five star hotels this one is not. Location is great near shopping, dining and the subway. Breakfast in the executive room is OK but my comparison is the nearby St. Regis whose breakfast is five star. Staff at the desk will push an executive room pass add-on (80 Singapore dollars per day which gets you breakfast, afternoon tea and evening drinks/light meal) which is a nice lounge but not spectacular. Staff in the lounge were very friendly in getting drinks but they did enforce a dress code with other guests which I though was odd since I saw the hotel as a tourist hotel vs. true business executive hotel. If this one wants to be five star like their neighbors they need to up their game starting with food and decor.
kyle Brackett (24/10/2016 10:37)
Not impressed. Very small out dated bathrooms. Some damage to the walls. Very out dated tvs. Executive king plus room was something Id see at a holiday inn. Breastfest was good. Internet didn't work the 1st 6 hours we were there. I tried to go to the pool and it was closed. Not worth 390sg a night.
Gemuketh LittleFeet (20/08/2016 10:35)
One of the grande dames of hotels in Singapore. Conveniently located near the start of Orchard Road with the added bonus of not being in CBD. Nice selection of upscale fashion boutiques and personal services. Refurbished gym is very modern with comprehensive array of fitness equipment however very cold and impersonal as there is no longer any staff manning the space.
Chris Guetersloh (22/07/2016 00:59)
Nice room. Lacking amenities but cozy, staff is mostly helpful. Not the best hotel in Singapore but it is nicer than most. Great location.
Ben Tsai (20/07/2016 11:01)
I wish for a blue hotel fountain: In advertisements, people dream of Sunny Beaches and clear Blue Seas as a relaxing getaway.
The fountain with brown water at the front of #HiltonHotelSingapore does not inspire me to stay with the hotel.
What do you think of when you look at brown water? What do you think of when you look at Blue water?
How about blue tiles lining the interior of the #fountain to achieve a vibrant color to attract and leave a positive impression on the customers?---Why show unit no. on store directory when there r no no. on physical store
Dexter Bowden (23/06/2016 22:20)
The staff was unbelievable! Friendly, polite, and helpful. GREAT place to stay. Our room was attended to by Mrs. Linda and she provided OUTSTANDING service.
Oscar Castro (12/06/2016 05:38)
Good location. Near the station. Staff was good and clean. The food is decent.
Jess R. (17/05/2016 13:07)
While not as modern as many of the other Hiltons I've visited, the staff was courteous and friendly and the location is unbeatable. A bit of a facelift to the rooms would make this location shine.
Wendy Rischbieth (25/04/2016 00:52)
Fantastic Hotel. Very convenient location in the heart of Singapore. Extremely clean and comfortable rooms. Amazing attention to detail by staff. Food at restaurants also very good. Overall an extremely good Hotel to stay in Singapore.
Norris Wong (15/12/2015 05:06)
Spacious suites and actual local food hanging at the front window! Always great to arrive late to nice beds from a long day of travel. Close to everything and great service and never expecting less. Fantastic and will always come back.