Komentar :
Danny Albarico (03/05/2018 01:49)
We friends group of us stayed here for few nights, and it was an excellent stay from start to finish. We book Dormitory room (great value for beg packers), which made for a very easy check-in and check-out. The staff was amazing, special thanks to Adam Supervisor in the Front Line were also brilliant and genuine information for us: total number of night at last end with always very glad to help, very friendly and providing an outstanding service for us to guide and book Grab car. My room was very good, being spacious, clean and comfortable. The hotel is surrounding with mall and Clubs, restaurants and many more. I would highly recommend staying here.
Kevin Tee (31/03/2018 08:05)
Very disappointing experience I had with my stay of 2 nights in a premium category room. Room design and looked good online, but after checking in only realized that such a bad service and not well ready room for customer. TV channels are not working, door lock was not ready to use, bathroom drainage is blocked. When I wanted to call reception only realized the phone is not working also. I went down to reception to complain, it took me one hour there but problem unable to settle. At the end they give me 10% room rate refund. Imagine I was at that situation do I have any choice? I had to accept it.
The next day I request the water bottle to be refilled. I went down to request at the reception, 3 times, job was not done, at the end I have to refill the water myself.
And can you imagine that the room have no rubbish bin, not in the toilet or in the room. I did request at the receptionist but no one send any rubbish bin to my room.
I am paying do a premium category room rate but I think I got negative service. What a disappointing experience.
Charles Tan (19/03/2018 05:18)
Cozy rooms and price is reasonable. Rooms are clean and quiet. Easy and free parking. Counter staff are friendly.
Mel K (11/03/2018 16:08)
Amazing great stay at this hotel! The rooms are clean and the bed is probably one of the most comfortable with smooth smells ones I've slept in. the most i unexpected and feel woww the way room set up with amenities and toiletries exactly as grand boutique hotel. My daughter and husband feel good with inside bathroom the Swan towel hahahh totally cute. The staff is very friendly and helpful by getting hairdryer and enough of water for us. Adam who reception staff so manner and friendly by giving many details about surrounding hotel facilities and what's good. The location is great right next to the Sutera Mall and few minutes to paradigm mall. There is a walkway that connects many bistro and Night club around, it's very happening as Singapore Orchard. We loved it here and would definitely stay here again if we are ever back in JB.
Tean Kiar P'ng (22/12/2017 10:32)
A budget hotel which is strategically located with easy public parking, food and shopping. Staff are friendly and helpful. Room is a little small but clean. Good ambience for putting up a ntught or two.
Valery Lam (18/12/2017 01:43)
My 2nd time staying in this hotel. Its location is excellent because it is surrounded by a food enclave. My room is on level 1, just behind the reception as well as the hotel's bar/pub, so can be noisy at times. The room was a deluxe triple, no basic toiletries provided but towel provided. Was staying in the deluxe suite previously so it was better. Ok to stay if you are here for 1 night.
Wendy Woon (18/10/2017 01:00)
Not budget at all. Nothing convenient in the room. I can find other better budget hotel with same price and better facilities.
Kenny Soo (12/10/2017 02:51)
The price is reasonable if you're a member. Anyway member's price isn't valid on Friday and Saturday.
nurol jiha (01/10/2017 10:58)
Please get a bigger room with more than 1 bed in it or else the room will be too small. Got locked out from my room twice cause the scanning door ran out of battery! But the service was fast, great staff
Galvin Ng (19/09/2017 10:04)
The service was good and the ambience was nice
tang wei siang (27/08/2017 04:52)
The fragrance juz too strong. What really irritating is the hot shower. Apparently the water is very small, and also the hot water. It state that how water need to wait, i open about 15min, the water is still cold, somemore the water become very small. Room and corridors very dark with purple color. Not a good experience with it and the nightlifr downstair very annoying until 3am.
Fredo T (13/08/2017 13:32)
Good room great services and value for money. Alot of night life surrounding the hotel.
Hilven Erichi (30/07/2017 02:54)
great location and cheap price compared to the other hotels nearby.
but the hallway and lobby smell like a perfume store.
Khoo yao jiunn (19/07/2017 09:32)
The shower room a bit small. For those of big size won't be able to shower comfortably.
Ong Kok Huat (14/07/2017 10:30)
Neat and clean environment, will highly recommend to regular Traveller like me which is seeking a place for sleep and rest. Good job here hotel...
Wen Jie Kee (20/04/2017 16:48)
Great hotel room
Jia Wei Yeap (11/12/2016 15:27)
Stayed two nights in a superior double, not a big room, but it's cheap. Cleanliness is good, but there's scent of cigarette smoking presumably left by previous guests (personally hate this). Walls are not very soundproof, it can get very annoying if there's noisy guest in the corridor. Location-wise, the night life here is pretty active, lots of choices for dinner and dessert. There's also a mall nearby, around 10-15 minutes walking distance.
Lim Tan (18/11/2016 07:30)
Cheap and nice dormitory beds
Manish Kannojiya (17/05/2016 08:03)
Pathetic internet... I came here to work in peace but I found out that no kitchen, no internet and no coffee. No proper place to sit apart frim ur own bed. I am giving 2 star only for it's interior. Already complaint but no resolution. I paid already so cannot checkout but definitely not coming back again if it's not fixed today,. Seriously.
Daniel Wu (09/05/2016 00:43)
Good stay. Room bit small than expected.
Simon Chua (15/11/2015 11:00)
Hotel room was small and simple, internet speed very slow and intermittent disconnected, hot water temperture for shower can't be controlled, no enough hanger for clothing, totally no hanger in the shower room ,this was the worst hotel that I've come across.
Poon Martin (06/01/2016 13:08)
Cheap, Clean, near by got everything. like 7-11, bank, workshop, clinic, shopping mall. Sometime the roomrate go high
melvin saw (05/07/2012 23:38)
Friendly staff.
Not So Clean on wall , but bed is clean and nice quality.
Good location cause got food and bar around the corner.